The location is fantastic for walking around Hanoi. However as other TA reviews have said, the room decors definitely need updating.
We had 3 nights stay with a day break inbetween when we went to Halong Bay.
We upgraded all 3 nights to the executive floor for $35 per night which was good since they had a deal on. The first 2 nights were on the 5th floor and the rooms weren't great but the last night we were on the 7th floor and the rooms definitely were much better. I would have given 5 stars had we stayed on the 7th floor for all 3 nights.
Executive floor benefits include free wifi, afternoon tea, snacks and drinks in the evening and also breakfast but I would go to the downstairs restaurant for breakfast since the choice is much better.
Staff were fantastic although the executive floor check in lady wasn't very friendly but might have been just a language barrier. All the other staff were very good. We also stored our bags with them when we went to Halong bay.
Overall, your experience probably depends on what room you get on the executive floors but I think you can probably find better hotels nearby for the same price if you are going for the standard rooms.More
- Free Wifi
- Breakfast included