We have recently got back from travelling around Vietnam and stayed 2 nights at the Sofitel Plaza. Located just outside of where the "action" is on the West Lake, this hotel is top notch. Arrived at 11.30pm off our flight from the UK and were checked in quick and efficiently - had a 9th floor room. Room very clean and whilst it didn't have individual style as such, it had a good decor with plenty of storage space and seating. Nice little touches like bottled water and fruit.
Flat screen TV with decent selection of channels and the room had UK 3 prong electrical sockets.
Minibar available although we didn't use it.
Bathroom had a shower cubicle and separate bath.
Aircon worked great (and was needed!)
Buffet breakfast served in one of the restaurants downstairs and selection was wonderful, everything you need including pho.
HSBC ATM located just outside which was very handy (not many ATMs had worked for us apart from HSBC!)
Concierge/porter service really helpful.
Apparently there is a great swimming pool but regretfully we didn't find time to use it.
Lovely roof top terrace and we managed to get outside and spend half hour watching the lights over Hanoi before the rain started and we had to sit indoors. The collection of martini drinks will blow your head off! Couldn't get halfway down the drink - so much alcohol in it!
Another good point is that even when we checked out and when to Halong Bay for 2 nights, when we returned to Hanoi we were still classed as hotel guess and they let us keep our bags there for an afternoon until our evening train departed so we could explore more of Hanoi without lugging bags about,.
Overall great hotel, helpful staff and well worth considering for those with a mid to high range budget.
- Official Description (provided by the hotel):
- Pan Pacific Hanoi offers 273 elegantly furnished rooms and suites, which boast breathtaking views of West Lake, Truc Bach Lake and the Red River. The hotel also has an impressive collection of 56 fully equipped serviced suites catering to the needs of extended-stay travellers. Savour a diverse range of international dishes from the all-day-dining restaurant or indulge in exquisite cuisine at our Chinese restaurant. Our lobby bar provides a relaxing ambience for guests to unwind after a long day. With 12 versatile meeting spaces, including a pillarless ballroom that can host up to 450 guests, the hotel provides the ideal venue for corporate meetings and grand banquets. Complete with an indoor pool with natural skylight, well-equipped fitness centre and rejuvenating spa, Pan Pacific Hanoi offers a refreshing new experience in the capital of Vietnam. ... more less
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- Also Known As:
- Sofitel Plaza Hanoi Hotel Hanoi
- Accor Plaza Hanoi
- Sofitel Hanoi
- Hanoi Sofitel