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Sofitel Legend Metropole Hanoi
Ranked #46 of 607 Hotels in Hanoi
Certificate of Excellence
Reviewed April 21, 2014

Stayed for 3 nights in March, wish it could have been 3 months.
Best hotel i have ever stayed in, impeccable service, food, room, overall definitely 5 star.Prices not too steep for the experience, i will be back again soon.

Room Tip: Opera with the added benefits is fantastic.
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  • Stayed: March 2014, traveled solo
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Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded April 21, 2014

Dear Michael B,

Thank you for pointing out your very satisfactory stay at Sofitel Legend Metropole in your positive feedback.

I hope to have the pleasure in welcoming you back.

Best regards,

Ha Pham
Quality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,076 - 3,082 of 6,805 reviews

Reviewed April 19, 2014

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with Accorhotels.com
Thank Sarah D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded April 20, 2014

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Reviewed April 19, 2014 via mobile

Definitely in my top 5 list of hotels to stay at. The old colonial architecture is unique and really well maintained. They just don't make hotels like this anymore. We stayed at the Deluxe room in the Opera Wing. The room was very luxurious feel with very high quality furnishings.

We checked out the Spices Garde Vietnamese restaurant, Bamboo bar and Le club all of which had good menu items. The Italian restaurant Angelina also does a few good cocktails and is a good way to start the evening at the Metropole- the Joan Soez aka Flaming Pho is my favorite.

Le Club is perfect for a night cap and has a charming jazz band on offer every night. Service across the hotel is impeccable and location is ideal. Don't forget to try the fresh baked croissants from the French patisserie in the morning!

Stayed: April 2014, traveled as a couple
Thank VarunK23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded April 20, 2014

Dear Varunk23,

It was a great pleasure welcoming you at Sofitel Legend Metropole Hanoi. I thank you for your kind feedback and your special mention of our great food, service and location.

We look forward for your next stay.

Yours sincerely,

Ha Pham
Quality Manager

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Reviewed April 19, 2014

This is a really beautiful hotel. Everything was nicely done up.
However front desk service needs to be improved. The staff during check in was slightly impatience. There was a historical walk at the bamboo bar area but the staff didn't tell us about it. As there's only 2 tour a day with limited people, we missed the tour.
We had some drinks at the bamboo bar, the staff was very friendly and chatty.
Concierge service was ok, they could have been more friendly. Also gave us wrong information where we could find handicraft work in the old quarter. We went to that area and there was nothing much to see.
Overall a very nice hotel with a charming touch.

Room Tip: They have renovated wing and non renovated. We stayed in the renovated wing and the room was good
See more room tips
  • Stayed: April 2014, traveled with friends
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Thank Triplover33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded April 20, 2014

Dear Triplover33,

I am truly grateful for your feedback. It was a real delight hosting you at Sofitel Legend Metropole Hanoi.

We regret that our level of services at check-in and concierge were not up to your expectation during your last stay with us. It is not a true reflection of our high standard of service and hope to welcoming you back soonest with a better stay experience.

Thank you,

Ha Pham
Quality Manager

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Reviewed April 18, 2014

Stayed here on an Amawaterways tour for 2 nights. Great room and overall facility. Best fitness center I have ever used at ANY hotel. Vietnamese restaurant in the hotel was decent with good quality local cuisine. Excellent wifi, comfortable bed and very nice pool area. Location excellent for touring Hanol

  • Stayed: April 2014, traveled as a couple
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Thank waterlogged65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded April 20, 2014

Dear Waterlogged65,

I am happy to hear that you have had enjoyable moments during your stay with Amawaterways.

We try and deliver the best level of service. Each and every guest is a host for us, not a customer.

I am looking forward to your next visit.

Ha Pham
Quality Manager

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Reviewed April 18, 2014

Just spent 2 nights for business in room 580 - excellent room, actually got upgraded so it might be a jr suite. Either way the vibe of this place is 1930's French Colonial Vietnam with a great pool, spa and small gym. Centrally located in Hanoi, perfect for business or pleasure. Make sure to take the 5 or 6 pm tour of the bomb shelter below the bar where Joan Baez wrote her song about the Xmas bombings by the US in 1972. Several restaurants on property, all were excellent. Shopping and the Opera House are both steps away.

  • Stayed: April 2014, traveled on business
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Thank Chris_helen90266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded April 20, 2014

Dear Chris_Helen90266,

I am truly grateful for your feedback. It was a real delight hosting you at Sofitel Legend Metropole Hanoi.

We genuinely love to indulge all of our guests and it has been a honour to meet your expectations in terms of level of services.

I am so glad that you have enjoyed your meals in all our restaurant as well as the very special atmosphere of those places.

I am looking forward to your next visit.

Ha Pham
Quality Manager

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Reviewed April 18, 2014

The hotel really had a legend! The history walk in the hotel was really touched. Room,facilities, food and service were all just excellent. However my room at the old wing was next to the road so i could hear motorcycle noise in the morning.

  • Stayed: April 2014, traveled with family
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Thank jackie0911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded April 20, 2014

Dear Jackie0911,

It was a great pleasure welcoming you at Sofitel Legend Metropole Hanoi and thank you for sharing your great feedback,

We are happy that you enjoy the bomb shelter tour. Infact we are very proud of our historians in the hotel and the history tour we established for our hotel guests.

We look forward to welcoming you back.

Ha Pham
Quality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Legend Metropole Hanoi

Address: 15 Ngo Quyen Street, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hanoi
#9 Family Hotel in Hanoi
#11 Luxury Hotel in Hanoi
#15 Romantic Hotel in Hanoi
#18 Spa Hotel in Hanoi
Price Range: $222 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Legend Metropole Hanoi 5*
Number of rooms: 364
Official Description (provided by the hotel):
Primary photo: La Terrase ... more   less 
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Also Known As:
Sofitel Legend Metropole Hanoi Hotel Hanoi
Accor Metropole Hanoi
Sofitel Hanoi
Sofitel Metropole Hanoi
Hanoi Sofitel

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