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“Heaven in Hanoi”

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Sofitel Legend Metropole Hanoi
Ranked #45 of 599 Hotels in Hanoi
Certificate of Excellence
Reviewed December 13, 2013

We stayed for 7 nights on the executive floor in the Opera Wing and it was beautiful. The room was luxurious and so comfortable with everything well thought out. Service in the lounge for breakfast, afternoon tea and evening cocktails was welcoming and efficient. All the staff and butlers were friendly but the one that stood out for us was Wee/Wi (not sure of the spelling). He went beyond what was expected.
We ate in the Vietnamese restaurant and also the Bamboo Bar, both were good. The jazz singer, Laura, at the bar was fantastic. Not normally keen on jazz but her voice was incredible. Only thing we thought let the hotel down was the pool, we didn't use it as it was right beside the bar and fairly small. We did the bomb shelter tour and it was incredibly moving, the guide was enthusiastic and very interesting. The older part of the hotel was gorgeous, old wooden reception desk etc, You can imagine it being like this years ago.
Our first visit to Hanoi and it certainly won't be our last. It was a great city, lots within walking distance of the hotel too. Fantastic museums (Hanoi Hilton prison, Womens and War were our favourites) galleries and shops plus very friendly people and excellent food. We did a morning cooking class through The Basil Cooking Club, a 15 minute drive away in a private home. Would recommend this for sure as you get to see how a Vietnamese family live and the market visit was different to others we've been to. Such a lovely family too.
We will return and the Sofitel Legend Metropole will be our top choice of hotel. Can't recommend it enough.

  • Stayed: November 2013, traveled as a couple
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Thank HarryKensington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded December 13, 2013

Dear Harrykensington,

I thank you very much for your positive feedback. It is always a pleasure for us to hear satisfied guests as we genuinely love to look after them. We then look forward to welcoming you back soon.

The management team

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3,209 - 3,215 of 6,623 reviews

Reviewed December 12, 2013

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Warren W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded December 13, 2013

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Reviewed December 11, 2013

Stayed here for two nights while on a tour. The room was large and comfortably (no make that luxuriously) equipped. Free wi-fi in the room, adequate lighting, a large and comfortable bathroom, great location. Plenty of seating and luggage storage, nice amenities. Wall outlets for charging electronics.

  • Stayed: December 2013, traveled as a couple
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Thank Mikesflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded December 11, 2013

Dear Mikesflorida,

Thank you very much for your positive feedback. I am happy to hear you consider us as the best hotel to stay at.

Our utmost reward is to read our guests satisfaction. The team and I are grateful to you for taking the time to drop some extremely positive words about your experience at Sofitel Legend Metropole Hanoi.

My Team and I look forward to your return visit to our property,

Management Team

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Reviewed December 10, 2013

The Metropole is by far our best experience in SE Asia! We stayed in the Old Quarter in Hanoi and decided to shift to the French Quarter for a change. The streets are broad and tree lined and it feels like a different universe. However, the bustle of Hanoi is only moments away. We stayed here for two nights with our children who are three and five. The Opera Wing has interconnecting rooms and are well sound proofed. On our arrival,a cute set of pencils were in the kids room - to their utter delight. Turn down is also scrumptious. The gym is really lovely and close to the pool. But the highlight of our stay was a tour by the hotels historian Duc. Duc is passionate about his country and its magnificent history. Our family was moved to tears by his story of the hotel. A wonderful experience for all!

  • Stayed: December 2013, traveled with family
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Thank Frizzybee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded December 11, 2013

Dear Frizzybee,

I am truly grateful for your feedback. It was a real delight hosting you at Sofitel Legend Metropole Hanoi.

It has been a great pleasure and honor to meet your expectations in terms of level of services.
I am happy that you enjoy our wonderful building, great facilities and the history being retained in style and the interesting bunker tour. I am looking forward to your next visit.

The management team

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Reviewed December 10, 2013

Amazing hotel, gorgeous room, super helpful staff, yes its expensive, but if you can squeeze in 1 or 2 nights here as a treat, you wont regret it!
Loved the buffet breakfast, pool area was lovely and the whole vibe of the hotel is just so old school charming

  • Stayed: November 2013, traveled solo
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Thank Wiseerin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded December 11, 2013

Dear wiseerin,

I am extremely glad to hear that Sofitel Legend Metropole Hanoi and its staff "amazed" you.

I also felt very proud of my team while reading your positive feedback as we put a lot into delivering high standards of services.

The management team

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Reviewed December 9, 2013

If you are going to Hanoi, this is the hotel to stay in. The Metropole, a fantastic French colonial building right in the middle of the City. 5 minutes walk from the Old Quarter and close to Opera House. Beautifully appointed rooms, full of character. A history tour, including the war bunkers. Lovely food and attentive service without being overbearing. There are two wings, we stayed in the older wing, but had a look at the Opera wing too and it looked lovely.

Room Tip: An internal facing room is probably quieter as there is a busy road on either side where the entranc...
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  • Stayed: December 2013, traveled as a couple
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Thank KarenPUAE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded December 9, 2013

Dear Karen Puae,

You have covered all of our assets: full of character, beautiful appointed room, history and high standards of service. Thank you so much for emphasizing on those points.

We look forward to welcoming you back.

The management team

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Reviewed December 8, 2013

We stayed a night at Sofitel Metropole.
My first impression was the atmospere and the location. the location is convenience to walk to the old quarter. moreover, there are many restaurants and shopping store around.
I love all cakes and macaroons which bought at the store near the lobby.
The room was also very nice with a comfortable bed.
Good turndown service.
the cafe outside was also very nice, sitting there and enjoy a drink was a good way to relax after working hours.
I'd love to stay again.

  • Stayed: November 2013, traveled with friends
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1  Thank My B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded December 9, 2013

Dear MyB,

I thank you for such excellent a feedback! We genuinely love to pamper all of our guests. It is therefore a great satisfaction for us to hear that you have had such a wonderful time with us. We look forward to welcoming you back in our centrally located hotel.

The management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Legend Metropole Hanoi

Address: 15 Ngo Quyen Street, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hanoi
#9 Family Hotel in Hanoi
#10 Luxury Hotel in Hanoi
#15 Romantic Hotel in Hanoi
#18 Spa Hotel in Hanoi
Price Range: $236 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Legend Metropole Hanoi 5*
Number of rooms: 364
Official Description (provided by the hotel):
Primary photo: La Terrase ... more   less 
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Also Known As:
Sofitel Legend Metropole Hanoi Hotel Hanoi
Accor Metropole Hanoi
Sofitel Hanoi
Sofitel Metropole Hanoi
Hanoi Sofitel

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