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“Fabulous Experience”

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Sofitel Legend Metropole Hanoi
Ranked #46 of 600 Hotels in Hanoi
Certificate of Excellence
Reviewed December 2, 2013

Everything about this hotel was great. The staff was incredibly helpful and pleasant. The building is beautiful and the history of the hotel makes it very special. It is like an oasis in the middle of a busy city.

  • Stayed: October 2013, traveled with family
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Thank Laurie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded December 3, 2013

Dear Laurie G,

It was a pleasure welcoming you at Sofitel Legend Metropole Hanoi. I thank you for your feedback and special mention of our great service, beautiful building in an excellent location.

We are also delighted that you enjoy the hotel oasis of calm and thank you for sharing your experience to other TripAdvisor surfers.

We are looking forward to your next visit.

The management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,175 - 3,181 of 6,554 reviews

Reviewed December 2, 2013

Fabulous location within walking distance of Old Town. Two separate buildings connected by a wonderful courtyard with an outdoor pool. Old style outside thatched roof bar. The breakfast was varied and omletes cooked any way you like them. Great showers, linens etc a 10.

  • Stayed: November 2013, traveled with friends
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Thank boowhup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded December 3, 2013

Dear Boowhup,

I am truly grateful for your feedback and thank you very much for sharing your experience at Sofitel Legend Metropole Hanoi in Tripadvisor.

And thank you also for your compliment that we are definitely one of Asia's classic hotels.
I am so glad that you have enjoyed our service and our staff are receptive and attentive to your every need and really make your stay a memorable.

I am looking forward to your next visit.

The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2013

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Accorhotels.com
Thank Henry T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded December 2, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 1, 2013

By far the best thing in the Old Quarter, if visiting Hanoi, worth the extra bucks to stay here. Have a better impression of Hanoi because of this beautiful property. We were upgraded upon arrival to a beautiful room...an added bonus. The breakfast buffet in the original building fantastic as well. If you want to see the bomb shelter, make sure you check out the afternoon times.

  • Stayed: November 2013, traveled as a couple
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Thank Ted C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded December 2, 2013

Dear Ted C,

We were very pleased to read that you had an overall excellent stay with us and particularly value our hotel. We at Sofitel Legend Metropole Hanoi do not only meet, but exceed customer expectations. As we give emphasis on all aspects of the elegance of our hotel environment such as beautiful ambiance, luxurious food, high end technology, friendly and experienced staff. Your kind words on the service provided by our staff are most gratifying and rest assured that it will be passed on to the whole team. This will certainly motivate them to keep up the good work.

I thank you for your patronage and wish you the best in your business and personal endeavors. We look forward to welcoming you back.

The management team

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Reviewed December 1, 2013

Hanoi was our first stop in a month long trip to Indochina. We like hotels with character and charm rather than huge hotels. We reserved a room in the "old block" though through our travel agency and we were offered a room in the "new block", which was okay but lacked charm. After an hour´s discussion we were finally led to our room in the old block. I loved the room and bathroom, spacious, beautiful and charming, though a bit lacking in privacy because of the window setup. We loved the atmosphere and food of the restaurants, pool areas, lounges. Service was excellent and efficient, the staff attended our every need, from buying and setting up SIM cards in our cels for us to lending us rooms twice to and from our trip to Sapa. Location is excellent as well, within walking distance to the lake, shops, restaurants.

Room Tip: Room in the old block with two single beds put together. They´re more spacious.
See more room tips
  • Stayed: October 2013, traveled as a couple
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Thank Fundetective
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded December 2, 2013

Dear Fundetective,

I am truly grateful for your feedback. It was a real delight hosting you at Sofitel Legend Metropole Hanoi.
It has been a great pleasure and honor to meet your expectations in terms of level of services.
I am happy that you enjoy our wonderful building, great facilities and the history being retained in style . I am looking forward to your next visit.

The management team

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Reviewed December 1, 2013

Everything was just incredible. The hotel has history (they recently found a bomb shelter from the Vietnam war,). But more importantly it was just beautiful and exquisite! It's large, lots of restaurant and bars, but it is still feels that service is quite personal.

  • Stayed: December 2013, traveled as a couple
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Thank lizm_60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded December 1, 2013

Dear Lizm_60,

Thank you for your kind feedback.Our guests's satisfaction is always inspiring.

Our central yet quiet location is extremely convenient for leisure as well as for business purposes and we are very happy that the service of our ambassadors have enchanted you.

Thank you and look forward to your next visit to the Legendary Metropole Hanoi.

Yours sincerely,

Management Team - Sofitel Legend Metropole Hanoi

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Reviewed November 30, 2013

I stayed in April as part of a group for a week. My room was luxurious, the food was amazing and the staff attentive. We used both the conference facilities and the restaurant to dine in small groups. The hotel is perfectly situated, charming and glam! I wouldn't hesitate to return.

Stayed: April 2013, traveled on business
Thank hbnmdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this reviewResponded December 1, 2013

Dear hbnmdm,

I thank you very much for your positive feedback. It is always a pleasure for us to hear satisfied guests as we genuinely love to look after them. We then look forward to welcoming you back soon.

The management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Legend Metropole Hanoi

Address: 15 Ngo Quyen Street, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hanoi
#9 Family Hotel in Hanoi
#10 Luxury Hotel in Hanoi
#15 Romantic Hotel in Hanoi
#19 Spa Hotel in Hanoi
Price Range: $230 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Legend Metropole Hanoi 5*
Number of rooms: 364
Official Description (provided by the hotel):
Primary photo: La Terrase ... more   less 
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Also Known As:
Sofitel Legend Metropole Hanoi Hotel Hanoi
Accor Metropole Hanoi
Sofitel Hanoi
Sofitel Metropole Hanoi
Hanoi Sofitel

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