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“charming & luxury step back into the 1900's”

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Sofitel Legend Metropole Hanoi
Ranked #39 of 586 Hotels in Hanoi
Certificate of Excellence
Paris, France
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“charming & luxury step back into the 1900's”
Reviewed December 17, 2012

wonderful charming place to step back into the early 1900's
very attentioned staff
excellent cuisine
amazing colonial atmosphere, quiet retreat in dusty and noisy Hanoi
the place to be
favor the historical aisle of hotel with colonial charm

Room Tip: favor the historical aisle of hotel with colonial charm
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review, December 18, 2012
Dear Guest,

It was a pleasure welcoming you at Sofitel Legend Metropole Hanoi. I thank you for your kind feedback and your special mention of our excellent cuisine and the service of our staff.

We are also delighted that you enjoy the Metropole as a wonderful charming place to step back into the early 1900's and thank you for sharing your experience to other TripAdvisor surfers.

We are looking forward to your next visit.

Management Team
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6,248 reviews from our community

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Nairobi
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed December 17, 2012

Beautiful hotel, very french chic! Rooms were perfectly comfortable and super clean, breakfast and dinner at the Asian restaurant were both delicious, service great as everywhere else in Vietnam! Perfect place to stay in Hanoi!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AdventurousSon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review, December 18, 2012
Dear Guest,

Thank you very much for this wonderful review sharing on Trip Advisor. We are very pleased to hear you enjoyed your room and really appreciated the quality of our food and service we are providing in the restaurants.

We are looking forward to your return at the Sofitel Legend Metropole Hanoi.

Yours sincerely,

Management Team
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Singapore, Singapore
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 16, 2012

- only there for one night but the hotel was impeccable, service exemplary. Club facilities excellent , beautiful Christmas decorations and a lovely thought - hanging on the Christmas tree in the courtyard were red envelopes with Christmas wishes written by local children. We will definitely return. The spa was also a wonderful experience.

Room Tip: Rooms over the inner courtyard are quieter.
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GCAsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
93 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed December 15, 2012

We loved the ambiance and elegance of this hotel. Built in 1901, it has history and first class service, food and everything runs like clockwork. Always staff around to cater to your every need. The rooms are spacious and have an old world feel to them.It is not the cheapest place in town by any means, but you will not regret spending a little extra to have the experience of staying here.
The Hotel is withing reasonable walking distance to the Hoan Kiem lake, the old quarter and good restaurants and shopping.
We enjoyed the restaurants, particularly the one near the pool where we had a wonderful Pho and drinks after a hot afternoon of walking and exploring the city.We stayed here at the beginning of a tour of Vietnam and when we returned, the Christmas decorations were up and they were very well done as is everything here.Spend a little bit more and share this memory.

Room Tip: We only had one room while there and it was quiet and we enjoyed walking the halls and looking at th...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scotty65Md
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review, December 17, 2012
Dear Guest,

Thank you for sharing your experiences of our hotel on TripAdvisor. We are absolutely delighted to read your compliments on our staff, on the restaurant, on the central location, but most of all, it a pleasure to read that you felt happy and comfortable.

We hope to welcome you back to Sofitel Legend Metropole Hanoi soon.

Yours sincerely,

Management Team
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Brisbane, Queensland, Australia
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 15, 2012

Is there a better hotel in Hanoi? I have no idea as we were too thrilled with every aspect of the Metropole to notice. From the exterior, the interior, the smell, the service, the food this hotel is outstanding. Yes it's expensive for Vietnam but you get value for your money in every way. Best ham and cheese sandwich at the pool bar I've ever had.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review, December 16, 2012
Dear Guest,

I am happy to hear that you have had a lovely stay at Sofitel Legend Metropole Hanoi during your recent trip to our city.

It was a real delight that you have enjoyed our service, location and especially you get value for money in every aspects. Your satisfaction is our utmost reward.

I am looking forward to your next visit.

Thank you very much,

Management Team
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Dubai, United Arab Emirates
Level Contributor
48 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed December 14, 2012

I stayed in the Sofitel with my brother for only for one night on the way to our Ha Long Bay trip, but wish I had spent longer! The hotel is like an Oasis in amongst the bustling city of Hanoi. The moment you enter the premise you are greeted promtly and the whole checkin process was seamless. Everything flows like clockwork with a guided tour of the hotel and it's facilities. It has got two parts the old and the new, we were staying in the new part, but both had a distinctly french charm, with the most amazing atmosphere, It truly is a unique experience to stay here. There is also a small designer arcade of shops attached included Hermes which was handy.

I would highly recommend this hotel, it is the one of the best I've ever stayed in anywhere in the world. The service, quality and design of the premises and rooms, the staff, you honestly wouldn't find much better in London, Paris or any other Major city in the World, I was really pleasantly surprised.

We ate and had exceptional afternoon tea in the bar/restaurant in the centre of the hotel. I honestly would not find one single thing to fault this hotel and for the price it was amazing, you would pay 3 times that in the West for the same quality!

Room Tip: Higher floors get a nice view of the pool
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mr_Nadeem_Uddin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review, December 16, 2012
Dear Guest,

Thank you for recommending Sofitel Legend Metropole Hanoi and I am delighted that your stay in Hanoi was an enjoyable and unique experience.

It is also a great pleasure to learn that you made the most of our central location and really like our our quality of service and the general design of the hotel.

We look forward to welcoming you back.

Management Team
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New York City, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 13, 2012

Best place to stay in Hanoi.
Amazing location, very high quality service, staff at any time of the day.
True five star, excellent Breakfast.
Spa is great, even gave me a 30 min complimentary foot massage.
Gym is ok.
Breakfast is great.
Great price.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gregmorel55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review, December 16, 2012
Dear Guest,

I love to read such positive feedbacks about Sofitel Legend Metropole Hanoi and I am thankful to your kind words.

Indeed our central yet quiet location is a real asset. After a busy day, guests are delighted to enter a peaceful atmosphere mixing Vietnamese tradition and French elegance.

We were very proud to hear that you have had a great breakfast which is critical in hotels and the team work hard to bring that to life.

We look forward to welcoming you back.

Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Legend Metropole Hanoi

Property: Sofitel Legend Metropole Hanoi
Address: 15 Ngo Quyen Street, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hanoi
#8 Luxury Hotel in Hanoi
#9 Family Hotel in Hanoi
#15 Romantic Hotel in Hanoi
#15 Spa Hotel in Hanoi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Legend Metropole Hanoi 5*
Number of rooms: 364
Official Description (provided by the hotel):
Primary photo: La Terrase ... more   less 
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Also Known As:
Sofitel Legend Metropole Hanoi Hotel Hanoi
Accor Metropole Hanoi
Sofitel Hanoi
Sofitel Metropole Hanoi
Hanoi Sofitel

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