There is something of a guilty pleasure when entering some hotels, perhaps still with the glow of success of realising one is still alive after crossing the road in Hanoi traffic, and the door closes behind you and there is cool, organised silence. The metropole is such a hotel.
However despite some rather gushing previous reviews our room, while extremely well furnished was compact and bordered on the ordinary. The small window, o wooden floor and furnishing making it rather dark.
In recompense the service was indeed excellent. I can hardly remember a time when almost every member of staff I talked to offered that little unexpected and unasked for extra. The service while checking out was exemplary, considering they were checking out a bus load of tourists at the same time
Having said that, I was disappointed to find that the hotel does not credit ones stay to the Accor loyalty card, if one books through a travel agent or third party booking website. Neither the Hilton or Intercontinental seem to have such qualms, and it seems somewhat contradictory to have a loyalty card and not reward people loyal enough to stay with you.
Unfortunately I am soon staying at La Veranda in Phu Quoc and La Residence in Hue, both Accor hotels, luckily in HCMC it's the Asiana, which I believe is Intercontinental.
We cannot be the only people on bespoke holidays through travel agencies and can choose their hotels, I know some people will think this very "Anglo Saxon" and mercenary, but we are going through a global economic crisis and the Hilton is only across the road.
- Official Description (provided by the hotel):
- Primary photo: La Terrase ... more less
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- Also Known As:
- Sofitel Legend Metropole Hanoi Hotel Hanoi
- Accor Metropole Hanoi
- Sofitel Hanoi
- Sofitel Metropole Hanoi
- Hanoi Sofitel