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“A Great Restaurant Again”

Jacksons Steakhouse
Ranked #37 of 2,472 Restaurants in Hanoi
Certificate of Excellence
Price range: $15 - $80
Cuisines: Steakhouse
Dining options: Breakfast, Late Night, Private Dining, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Private Dining, Reservations
Reviewed March 25, 2014

After panning Jacksons in my last review for a non-working website, I have since returned twice; once for a pre-theatre meal with friends which unfortunately are always rushed, and lately for a more leisurely meal with 10 family and friends. Both times the service and food was excellent, but the second occasion deserves more of a mention. The meal went as follows:
1. Bread – the four free breads with two types of butter and a kind of olive/aubergine pate, is beyond anything else in Hanoi; and initial drinks - espresso, peppermint tea (in a pot), Mexican corona beer complete with lime wedge, cokes for the kids and water throughout the meal.
2. Starters – a seared tuna salad seared to perfection and the star of this meal - stuffed quail. The quail was imported from France (the local version deemed not good enough), stuffed with walnut, celery, chicken, egg, cream, parsley, shallot, white wine and breadcrumbs. Served on a bed of creamed potatoes, caramelised onion, broccoli floret and julienned fennel and set off by pureed carrot flowers. How do I know this? I asked for the recipe!
3. Mains – the superb beef and ale pie that has just a touch of French about it; barramundi on creamed potatoes; my usual New Zealand sirloin medium rare on a bed of mushrooms and with a rosti of potato and onion and a beef jus (not one of the no doubt excellent sauces as I want to taste the steak); and Wagyu (meaning Japanese) steak burger for the kids with a fried egg.
4. Crepe Suzette including the cooking class with all ten of us gathered around the head waiter as he prepared it. This time we asked for less butter as the full French amount of butter is too much for us.
The French chef is really accomplished as can be seen by the quail special; and I really love the steak knives that remind me of Provencal farmers pruning knives. We also met the second ‘maitre’ who is as professional and welcoming as the other one we already know.
The whole meal for ten cost 4.6mill dong or $250 including the drinks. I don’t know how another reviewer paid $100 for a steak as I cannot remember one for that price on the menu.
What more can I say? Jacksons climbs back effortlessly to my number one restaurant in Hanoi for food excellence, quality of produce, service and overall class.

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Thank Mel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petermarketing, Manager at Jacksons Steakhouse, responded to this reviewResponded April 5, 2014

Dear Mel B,

From all the team at Jacksons Steakhouse, thank you for your wonderful review. We are delighted we can win back the confidence of our regular customers with keeping a consistent level of food & service.

Mr. Canh and his team have been focusing on maintaining the bench mark they have set for themselves, as well as trying to increasing the value for money aspect for all our guests.

We look forward to seeing you again soon at Jacksons.

Warmest Regards,

The Jacksons Steakhouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (481)
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290 - 294 of 481 reviews

Reviewed March 24, 2014

We were a party of five and decided to try this restaurant for dinner. They had a fine western and Asian menu as well as a very attractive four course set menu. The decor, service, presentation, and quality of the food exceeded our expectations. Two of us had the comprehensive set menu and three had various a la carte dinners. Admittedly, not everyone had an appetizer and only two of us had alcohol (included in the set menu) but the total price was moderate at approximately $28 each (depending on the exchange rate used), including service and VAT. This was higher than most restaurants we frequent in Vietnam but, given the quality of the food, service, etc., we each felt it was a great choice and will return when next in Hanoi.

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Thank jcs174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petermarketing, Manager at Jacksons Steakhouse, responded to this reviewResponded April 5, 2014

Dear jcs174,

Thank you for your wonderful review for Jacksons Steakhouse. The team will be delighted your dining experience was well worth the visit.

We look forward to seeing you on your next visit to Hanoi in the near future.

Warmest Regards,

The Jacksons Steakhouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2014

Had enough rice? If you fancy a good steak dinner then this is the place for you. Good steaks, excellent wine list, although it is rather on the expensive side. Around $40 US for USA beef and more than $100 US for Wagyu beef steak. Plus the beer or wine of course.

Thank McMahonjam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petermarketing, Manager at Jacksons Steakhouse, responded to this reviewResponded April 5, 2014

Dear McMahonjam,

Thank you for your review for Jacksons Steakhouse. The Jacksons Team will very happy to hear you enjoyed your dining experience.

We look forward to see you again in the near future.

Warmest Regards,

The Jacksons Steakhouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014

I went to Jacksons Steakhouse on 13March14 with my 3 kids, all of us from Canada. The restaurant staff was very welcoming from the moment we arrived even though we weren't dressed for the occasion and immediately seated us. The staff were friendly and attentive and very enjoyable including the manager who attended our table several times.

The food was outstanding and the new zealand steak was delicious. it was definitely the best restaurant we ate at in our 10 days of Vietnam

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Thank rowers090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petermarketing, Manager at Jacksons Steakhouse, responded to this reviewResponded March 18, 2014

Dear roweres090,

Thank you for your wonderful review for Jacksons Steakhouse. Mr. Canh and his team are delighted they delivered a memorable dining experience for you and your family.

We look forward to seeing you at Jacksons on your ext visit to Hanoi.

Warmest Regards,

The Jacksons Steakhouse Team

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Reviewed March 11, 2014

Great steakhouse and not just steak. Staff are fabulous. The wine list is extensive and the cocktails are also very good.

    • Value
    • Atmosphere
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    • Food
Thank Millsejohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petermarketing, Manager at Jacksons Steakhouse, responded to this reviewResponded March 18, 2014

Dear Millsejohn,

Thank you for your ongoing support for Jacksons Steakhouse. Mr. Canh and his team are always happy to see you when you come to Jacksons.

The team is delighted to hear you are happy with the food & service they provide.

We look forward to seeing you on your next visit.

Warmest Regards,

The Jacksons Steakhouse Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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