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“Good service and great steak”

Jacksons Steakhouse
Ranked #33 of 2,445 Restaurants in Hanoi
Certificate of Excellence
Price range: $15 - $80
Cuisines: Steakhouse
Dining options: Late Night, Breakfast, Private Dining, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Private Dining, Reservations
Reviewed September 12, 2013

We visited Jacksons before leaving for Phnom Penh. We ended up getting stuck in horrendous traffic and were consequently 50 minutes late for our booking. When we (eventually) arrived, the staff were very welcoming and helpful.
The food was lovely and very interesting. We particularly enjoyed the steak fajitas and the wine. The prices were very reasonable and the whole experience was enjoyable.

    • Service
    • Food
Thank Martinhello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petermarketing, Manager at Jacksons Steakhouse, responded to this reviewResponded September 13, 2013

Dear Martinhello,

Thank you for your wonderful review of our restaurant. We very happy the Jacksons Team made your dining experience pleasurable after your memorable ride in the Hanoi traffic.

We are delighted you enjoyed Jacksons' food & service, and we hope to see you soon at Jacksons Steakhouse again

Sincerest regards,

The Jacksons Steakhouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (474)
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315 - 319 of 474 reviews

Reviewed September 7, 2013

I stopped in here for dinner while in Hanoi at the end of August 2013. The pepper steak I ordered was very tender and cooked just right. The mango prawn appetizer was also delicious. The staff was very helpful and friendly. I appreciated that the restaurant was able to accept my credit card.

1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petermarketing, Manager at Jacksons Steakhouse, responded to this reviewResponded September 11, 2013

Dear Jonh S,

Thank you for the great review on Jacksons Steakhouse food & service. Our staff appreciate the positive feedback & look forward to welcoming you back on your next visit.


Sincere Regards

The Jacksons Steakhouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

Jacksons is part of a large group of restaurants in Hong Kong, Australia and Vietnam and we were not disappointed by the food as they have a reputation for good service and quality food. The steaks are excellent and I had a steak fajitas and it was delicious! We are a fan of this group and would happily recommend this restaurant!

    • Value
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    • Food
Thank JennyS929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petermarketing, Manager at Jacksons Steakhouse, responded to this reviewResponded September 11, 2013

Dear JennyS929,

Thank you so much for your review for Jacksons Steakhouse. It's great to hear our Hanoi group is keeping the high standard Hong Kong sets.

The Jacksons Steakhouse Team appreciate the compliments from your review. We are looking forward to seeing you at Jacksons on your next visit to Hanoi.

Sincere Regards

The Jacksons Steakhouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2013

We had been dreaming about wiener schnitzels, so we went to this restaurant only because we saw them on menu. What a disappointment, plates of shoe soles were left nearly untouched. We made a mistake.

Kudos to the restaurant, who quickly realised that we weren't happy and served on house creppes suzette and deducted our bill.

Maybe their steaks are good?

    • Value
    • Atmosphere
    • Service
    • Food
3  Thank HolidayHot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petermarketing, Manager at Jacksons Steakhouse, responded to this reviewResponded September 11, 2013

Dear HolidayHot,

We are very disappointed your dining experience at Jacksons Steakhouse didn't meet your expectations of us.

We take you feedback seriously and will address the matter immediately. I hope we can deliver a better dining experience for you on your next visit to Hanoi.

Sincere Regards

The Jacksons Steakhouse Team

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Reviewed August 12, 2013

My son chose to go here on his birthday dinner (he turned 11). We had heard a lot of good words about it and I though it was a good idea.

I must say that I was very happy he wanted to go here. It was one of the best dinners at a restaurant I have had. I will definitely come back.

The staff was very good. And when we told them that our son had his birthday dinner they made a really nice desert for him and they did´nt charge us for it. Thank you Jackson Steakhouse, we really appreciated it.

    • Value
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    • Service
    • Food
Thank Backmansinhanoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
072612z, Manager at Jacksons Steakhouse, responded to this reviewResponded August 13, 2013

Dear Backmans

Thank you very much for your great review. We love having our guests celebrate their special occasions with us, and happy your son enjoyed his birthday here. We will see you very soon.

Sincere Regards

The Jacksons Steakhouse Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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