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“First Rate - Great quiet hotel in a central location.”

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Golden Legend Hotel
Ranked #34 of 599 Hotels in Hanoi
Certificate of Excellence
Reviewed December 17, 2012

We contacted the hotel directly by email as our daughter had stayed here four years ago. They were very efficient and replied quickly. We arranged to stay for ten days and they arranged our airport pick up, trips to Halong bay, Sapa & Tam Coc. Other trips were available (see their website), whatever you want to do they will arrange it for you. They became our very own tour company for north Vietnam. They exchanged money at really good rates, advised on things we might do and provided us with an unforgettable memory of their city. As other reviews have said ( believe it its true) the best thing about the hotel is the staff. They are there for you 24/7 from the moment you step off the plane. They are even there on the platform when you step off the Sapa train at 5 am in the morning. This is a team of people who really care about your stay. The rooms are large, clean and have Internet. The breakfast sets you up for the day. This is a boutique hotel where you are really important. Many thanks to Mrs Sunny and Mr Ha for everything. We are a middle aged couple who have travelled extensively but this experience has been one of our travelling highlights.

  • Stayed: December 2012, traveled as a couple
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2  Thank SMBJWiltshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management10chancam, Manager at Golden Legend Hotel, responded to this reviewResponded December 28, 2012

Dear Mrs. Whiltshire

Thank you very much for taking the time to write a review about your stay at Golden Legend Hotel. We are very pleased to hear that you enjoyed your stay with us, we are really happy to know that our Ha Long Bay or Sapa, Hoa Lu Tam Coc trips was the best suite that you need and appreciate that you recommend our hotel to other Tripadvisor surfers.

I will pass on your kind words to my team as it will serve as an encouragement to keep on providing such high level of service.

We are really looking forward to welcoming you soon at the hotel. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Mrs. Sunny
The Golden Legend Management Team

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410 - 416 of 928 reviews

Reviewed December 4, 2012

We happily stumbled into this charming and delightful (and very reasonable) B & B just down the street from St. Joseph's Catherdral and steps away from the Old Quarter and Hoan Kiem Lake. The hotel is spotless and offers a breakfest second to none. The breakfest room is on the top floor (9th) and offers a birds eye view of the rooftops of Hanoi.

The staff is kind, ever so helpful and professional in every way. We were a week in Hanoi and they arranged a 3 day trip for us to Halong Bay as well a two other day trips. All went flawlessly.

For a day or a week in Hanoi, you can't go wrong by staying at the Golden Legend Hotel.

  • Stayed: December 2012, traveled with friends
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17  Thank Arthur H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management10chancam, Manager at Golden Legend Hotel, responded to this reviewResponded December 7, 2012

Dear Mr. Athur

It is really rewarding for us to hear positive feed-backs from our guests and I thank you for taking the time to share your satisfaction on TripAdvisor website. Our utmost reward is to hear our guest’s satisfaction. It is such a delight to read our guests' satisfaction and it is our utmost reward.

We appreciate very much your special mention of our services and central location. To make you and many guests pleased and enjoy your stay in our hotel is the big proud for the Management and the staffs .We will keep on improving more and more so that we can meet your highest expectation next time you stay with us.

Thank you so much for your kind words and we are looking forward to welcome you back.

Yours sincere
Mrs. Sunny
Golden Legend Management team

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Reviewed November 26, 2012

We were upgraded to this hotel because our usual hotel could not accomodate us.
Very friendly staff - even a doorman who enjoys greeting you thr' the front door. Room was on level 3 with street scene. For our standard, it was very luxurious, with eveything you want in a room. Only drawback was the computer a bit old, but we had our laptop. Great room service and nice little things like cakes found on desk for evening snack. Complementary breakfast on the top floor from 6.30am was fine. Has the usual efficient laundry service and arrangeing a private car to Airport for US$18

Room Tip: This hotel is in price bracket that would attract a good room
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  • Stayed: November 2012, traveled as a couple
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18  Thank Bluemtns2777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management10chancam, Manager at Golden Legend Hotel, responded to this reviewResponded December 7, 2012

Dear Mr. Blue
I’m Mrs. Sunny, sales Manager of the Golden Legend Hotel. On behalf of our management team, I would love to send our sincere thank you so much for your kind words regarding our service, staff performance, the central location and especially the PC in room and the wireless access. It is such a delight to read our guests' satisfaction and it is our utmost reward.
It’s our pleasure to make our guest’s comfortable during their stay in Golden Legend hotel. We do hope that we would have the second chance to serve you in the no distance future.
With all best wishes for you.
Mrs. Sunny
Golden Legend Management team .

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Reviewed November 19, 2012

I stayed at the Golden Legend for four nights after previously staying at another hotel in the chain, the Golden Sun Lakeview. The Golden Legend lacks a view if the lake, except from the breakfast room, but in other ways is superior. The rooms are clean and spacious, and include two chairs, a small table, a desk and a computer. Even the second floor is quiet with little noise from the street. The breakfast is adequate with a range of cooked dishes on offer. The rose petals on the bed and the little pastries in the evening are a nice touch.

What distinguishes this hotel from several others I have stayed at is the friendliness of the staff behind the desk. They spoke English very well, and were willing to chat when they were not busy. When I walked in without a booking, the staff recognised me from my stay at the Golden Sun Lakeview a month previously.

When I arrived I was given a room on the seventh floor with an interconnecting door. I was warned this might be too noisy, and indeed that was the case. The management was willing to move me the next day when another room become available.

I would stay here again.

Room Tip: Avoid rooms with interconnecting doors.
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  • Stayed: November 2012, traveled on business
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15  Thank David V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management10chancam, Manager at Golden Legend Hotel, responded to this reviewResponded November 25, 2012

Dear Mr. David
I would like to thank you for taking time to write about your stay at The Golden Legend Hotel during your trip to Vietnam. We indeed have a great staff and we strive to making sure our guest have a memorable stay at our premises. We are glad to hear that you had a wonderful stay with us and we are pleased to hear that all your needs were met. I have passed on your kind words to our staff. We do hope you will consider us again for any future visits
Thank you very much once again and we hope to welcome you back.
Yours respectfully.
Golden Legend Management Team
Mrs. Sunny

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Reviewed November 17, 2012

This hotel lived up to the previous thoughts I posted previously. My wife and I had booked two rooms (interconnecting) for nine nights as we were taking our daughter and son-in-law this time. I had to reduce this to one room at the last minute as the son-in-law was diagnosed with a life threatening disease . This was no problem and the hotel accepted the change with no penalty.
The airport transfer was waiting for us (also downsized) and completed the transfer for US$18.
Our Visa on Arrival letters also arranged by the hotel (US$15 each) were processed without a problem.

The room was well presented and although it showed a little wear and tear from last time (two years ago) everything worked and was clean .

Pros.
The location is great. In the Old Quarter well within walking distance of most attractions.

Breakfast was included and quite adequate.

The staff are incredible. We were remembered and treated like old friends. We travel a lot nowdays and have never struck staff as helpful and genuinely interested as the staff at the Golden Legend. Hung has been promoted since our last visit and he stopped by our breakfast table each morning with advice for the coming day and to discuss the previous day.

At no time did the staff attempt to sell us any add ons. However when we did want something the greatest attention was paid and they bent over backwards to help.

Free hi-speed Wifi, very comfortable clean beds, large glass walled shower and plenty of TV channels are offered.

Cons.

Very small problem but the mini safe was not bolted down .

Lack of real space to put your suitcases . On top of the cupboard was dusty and I had to leave one suitcase standing on its end in the corner.

Either of these small problems were over ridden by the attention from Mr Ha, Ms Sunny,Ms Hien (the waitress), Hung and indeed all the staff who made the place feel like a 'Home from home'.

Would we stay there again. You betcha. Thank you Golden Legend.






Small

Room Tip: Rooms ening in 02 have Full showers. Ending in 01 have shower over bath.
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  • Stayed: November 2012, traveled as a couple
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15  Thank BazzaB38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2012

We stayed for 4 nights at the end of October and our time in Hanoi was made more special staying at this little hotel. The staff were excellent, service was exceptional, breakfast included was more than plentiful and always served with a smile. Turn down service at night with little pastries, rooms kept clean with rose petals on the bed on arrival. A member of staff even accompanied us to the railway station and came on to the train with us to put us in the right carriage - that's service! Situated in the old quarter but in a quiet street so never had any noise at night. Excellent value for money, thanks to all the team. Heather & Dan Twomey

  • Stayed: October 2012, traveled as a couple
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10  Thank TwomeyH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012

The rooms were spacious, clean and nice. The people are very friendly and helpful, everything was well organized ( pick-up from the airport, booking of a tour to Halong bay, flight tickets to Hue, short notice laundry service etc.) Furthermore, the breakfast on the top level was awesome (banana pancakes were very good!). Apart from that the location is just great, in the old quarter, close to the cathedral, many nice cafes and good restaurants, so we rate it excellent.

  • Stayed: November 2012, traveled with friends
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9  Thank SarahGC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Legend Hotel

Address: 10 Chan Cam Street, Hanoi 1000, Vietnam (Formerly Hanoi Golden Moment Hotel)
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 599 Hotels in Hanoi
Price Range: $41 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Golden Legend Hotel 2.5*
Number of rooms: 22
Official Description (provided by the hotel):
Located at one of the wider, but nevertheless calmer streets in Hanoi’s Old Quarter, Hanoi Golden Legend is located at the heart of this mysterious and beautiful city. Perfectly designed in each detail of architecture, guests will feel like staying at a very special place. All the rooms in the hotel face the front street and are equipped with large European windows which make the rooms particularly bright and airy. From the lobby to the 9th floor where the restaurant serves breakfast, it offers panoramic views of the French Quarter. ... more   less 
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