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“Smart, top location and good value”

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Church Boutique Hotel Hang Ca
Ranked #188 of 578 Hotels in Hanoi
Certificate of Excellence
Hanoi, Vietnam
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Smart, top location and good value”
4 of 5 bubbles Reviewed June 15, 2012

There are three Church Boutiques hotels in Hanoi and I stayed in the one, while on a recent business trip, in Hang Gai Street which is right in the centre of Hanoi's Old Quarter (as are the other two). This is a relatively small 35 bedroom hotel in a building that has been recently modernised to a high standard.

The location could not be better in the Hang Gai Silk Street just a few hundered metres from Hoan Kiem Lake and close to numerous bars, restaurants and other tourist oriented services such as tour booking and souvenir shopping.

The room was a good size and well equipped with free wifi and mini-bar. A limited room service menu was available but not sure why you would want to use this giving the other options in Hanoi. My room was on the top floor and offered a good view over the Hanoi rooftops. The slightly strange feature was having no curtain or blind in the shower with only a pot plant to seemingly protect ones modesty from the outside world. I am sure no-one can see in but the perception remains unusual.

The inclusive breakfast was more than adequate and all staff polite and efficient.

The hotel has an excellent location with a very reasonable room rate. If you're for a clean, comfortable, inexpensive hotel and don't need a host of facilities then give this place a try.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank geoffhoppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 reviews from our community

Traveler rating
    57
    37
    18
    4
    0
See reviews for
10
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Jakarta, Indonesia
Level Contributor
82 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed May 25, 2012 via mobile

I stayed here for one night only but despite of that, the hotel was great! The hotel looks as brand new, and the room is nicely decorated and clean. It is centrally located in the old quarter of hoan kiem, and very convenient to travel around. The staffs also are very friendly. I would love to come back and stay in this hotel the next time I will be in Hanoi.

Stayed May 2012, traveled as a couple
Helpful?
5 Thank Nelson P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBHG, General Manager at Church Boutique Hotel Hang Ca, responded to this review, August 8, 2012
Greetings from Church Boutique Hotels!

We are grateful for your kind comments on our property.

Our endeavour is to be continuously engaged as a professional yet friendly team for our precious guests.

Your feedback shall facilitate us in consolidating upon our strengths and improve further on our standards.

Please feel free to contact me whenever you are in Ha Noi , I would be delighted to assist you personally.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed April 26, 2012 via mobile

It has a nice interior decor and conviniently located. Front desk staff were really nice and really helpful. Sometimes there were miscommunications with what they didn't tell us.

We booked a room on the premise a few days advance as we wanted to stay here after coming back from a short excursion out of Hanoi. Our reservation sheet only had the office address of the hotel group instead of the actual hotel location so we were really confused when a taxi driver took us to an unfamiliar place when we came back to Hanoi. Also, we asked a front desk staff to book a table at a restaurant we wanted to try. While she was really helpful and managed to get us a table right away, she failed to mention the restaurant we wanted was closed and she actually made a booking at their new location.

Despite all these each front desk staff was really hospitable which details I omit here just because I don't want others to assume they get the same treatment as we did.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ponkich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed April 8, 2012

We stayed at Church boutique for two non consequetive nights and we were so impressed with the hotel. Its location is perfect because it is in the old quarter so everything is within walking distance. The rooms were beautiful and clean and had everything you could need. The cheaper room was a bit squishy but the larger room that we stayed in on the second night was awesome!! The rooms dont have windows but it didnt bother us at all. The staff at the hotel were mostly amazing, they stored our bags for us when we went to halong bay and sapa between the nights that we stayed there and the young lady at reception could not have been more helpful when there was a mix up with our bus to halong bay, she was fantastic. The breakfast was limited but still quite good. The only things that let it down was one particular staff member who is so completely incompetent that I don't know how he managed to get a job there, time after time he buggered things up. The other thing is that we requested a car be booked to take us to the airport but instead they booked us a taxi. During our 3 weeks in Vietnam, we had many hotels arrange airport transfer for us and it has always been a private car company which hasn't resulted in any dramas. On this occasion, the taxi driver was driving around Hanoi in circles because he didn't know how to get to the airport, what should have taken 45 minutes took an hour and a half, we're lucky that we didn't miss our flight!! I would have given the hotel 5 out of 5 if it was not for these two things. I would definitely recommend this hotel to people looking for a quality hotel in Hanoi and I wouldn't hesitate to come back and stay again next time

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank amycleese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Church Boutique Hotel Hang Ca

Property: Church Boutique Hotel Hang Ca
Address: No.21, Hang Ca Street, | Hoan Kiem District, Hanoi 100000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #188 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Church Boutique Hotel Hang Ca 3*
Number of rooms: 17
Official Description (provided by the hotel):
Church Boutique Hotels are a group of newly built and refurbished hotels which combine Vietnamese hospitality with international standards and exquisite services. Each hotel has its own unique blend of contemporary style, unrivalled character and sheer elegance which make the hotels, the perfect place to stay for all visitors to Hanoi. ... more   less 
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