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“Impeccable Service, delicious pancakes!”
Review of Essence Restaurant

Essence Restaurant
Ranked #16 of 2,341 Restaurants in Hanoi
Price range: $5 - $20
Cuisines: Diner, Vietnamese, International, Fusion
More restaurant details
Restaurant details
Dining options: Late Night, Lunch, Dinner, Breakfast, Delivery, Reservations
Description: Located on the ground floor of the Essence Hanoi Hotel & Spa, the artfully designed Essence restaurant offers you various tasty authentic Vietnamese dishes and standard Western menu for lunch and dinner. Accomplished with an extensive menu of beverages including fresh fruit shakes, coffees and wines, the restaurant ensures you a wholesome meal with great food, excellent service in the right ambiance and fine spirits, all at a price guaranteed most reasonable in town. Wifi-internet & iMac is available, free of charge.
Level 1 Contributor
2 reviews
“Impeccable Service, delicious pancakes!”
Reviewed February 11, 2013 via mobile

Have never written a review before, but needed to write this one, which I am now doing from the cafe!

Good spring rolls and wonderful ban Xeo pancakes! Must try the pancakes.

However, what really impressed was the service!

We asked where we could buy their drip coffee filters, and the waiter told us the shops were closed for the new year. We would be gone when they reopened.

Most waiters would have left it at that, but moments later he came back and said they could sell us theirs, and for only 2usd each, even though n they knew we had no other option but to buy from them.

We asked for four, but they said they could only spare two. He went into the back and then came back out with four and said after checking their stocks, they could afford to sell four!

Excellent service!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Alsony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,095 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Sydney
Level 5 Contributor
48 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Excellent”
Reviewed February 8, 2013

We stayed at the Essence Hotel for 5 nights over Christmas. Aside from the delicious breakfast each day, we ate at Essence for lunch and dinner on a number of occasions. The menu has a wonderful variety, with something for everyone. They serve both Western and Vietnamese food and do both very well.
We enjoyed a set menu special they offered for Christmas, which included turkey. It was sensational, with the cafe decorated for Christmas and Christmas Carols softly playing. It was a nice touch of home that we really enjoyed!

Visited December 2012
Helpful?
Thank allwests
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Amazing food!! Best Pork Claypot!”
Reviewed February 7, 2013

My husband and I tried the Essence cafe on our first night in Hanoi. We ordered the Pork Claypot and it was AMAZING! We were only in Hanoi two nights and because of the food and fabulous service we ate here both nights. A definite in Hanoi.

    • Value
    • Atmosphere
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Helpful?
Thank Naisac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
61 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Tucked away at back of hotel but well worth a visit.”
Reviewed February 2, 2013

Very good variety of food Asian and Western, full meals or snacks, and excellent service. Had lovely glass of white wine at very reasonable price too.

Visited January 2013
Helpful?
1 Thank Basilcat14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Very nice restaurant”
Reviewed January 31, 2013

Went to dinner last night and found it to be a very enjoyable experience. There was a good selection on the menu and the staff were very friendly, even showing us how to eat some dishes that we were unfamiliar with. The restaurant itself was lovely and quiet, a welcome respite after the hustle and bustle of the old quarter. Worth knowing that there is an ATM right outside the hotel entrance which is handy (the restaurant is on the ground floor of the restaurant).

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DanielFawcett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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