We stayed here for 2 nights before our Halong Bay trip, and again when we got back. The staff are the friendliest we've met on our trip, and also the most helpful. They don't really push too much to sell you things, and seem to genuinely want to help you make the most of your trip.
I got sick whilst on our Halong Bay trip, and ended up being admitted to hospital the first night we got back to Hanoi. The hotel were brilliant at arranging taxi's at 4am, and consequently helping us rearrange flights, hotels and dealing with the hospital in the days after. They remained professional, helpful and genuine throughout.
The hotel itself is in a great location, rooms are very clean, AC works well, free wifi and desktop in the room, good shower with about 5 different shower head options to choose from... pretty novel after being in Vietnam for nearly a month.
Breakfast is good, there's a small buffet, and a menu you order from for cooked food. You can choose as many options as you want from the menu too.
Didn't eat in the restaurant, but the hotel made us room service the night I got back from hospital and made a dish not on the menu as it was the only thing I could stomach!!
- Official Description (provided by the hotel):
- Located in the heart of Hanoi Old Quarter, just few minutes’ walk away from Hoan Kiem lake, the newly Topaz Hotel Hanoi is an intimate Oriental – style, luxury boutique hotel, featuring a magnificent Asian decor and accommodations. The hotel offers luxury boutique interiors, personalized hospitality and incomparable value money for both leisure and business travellers. Set in a quiet street of Hanoi Old Quarter, Topaz Hotel Hanoi is surrounded by many restaurants, bar, shopping malls and markets. It is the ideal starting point to explore Hanoi ancient capital. All of 36 rooms and mini - suites at our luxury boutique hotel offer you functional design, latest update facilities and highest comfort. At the Topaz Hotel Hanoi, our accolades center from our stand out personalized service that comes from having an exceptionally friendly staff, supreme comfort, and dedication to privacy and hospitality that makes us outshine ordinary Hanoi boutique hotels. Our exceptional staff and generous wealth of complimentary amenities are the reason so many of our guests say the Topaz Hotel Hanoi offers the ultimate travel experience for those looking for a luxury boutique hotel in Hanoi Old Quarter. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Orbitz and TripOnline SA so you can book your Hanoi Topaz Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.