the hotel has good location, clean rooms with a pc and internet in every room, and wi-fi.but what prompted us to write this review is that the staff are incredibly friendly and helpful. they booked tours for us at reasonable prices and came up trumps every time with the promised extras that you always doubt will actually appear. we returned from a tour, a day after checking out, and they gave us a room so we could shower and change before heading to the airport. ask for anna nguyen on reception for the best service. she is wonderful. but breakfast was the worst we had in vietnam!
- Official Description (provided by the hotel):
- Located in the heart of Hanoi Old Quarter, just few minutes’ walk away from Hoan Kiem lake, the newly Topaz Hotel Hanoi is an intimate Oriental – style, luxury boutique hotel, featuring a magnificent Asian decor and accommodations. The hotel offers luxury boutique interiors, personalized hospitality and incomparable value money for both leisure and business travellers. Set in a quiet street of Hanoi Old Quarter, Topaz Hotel Hanoi is surrounded by many restaurants, bar, shopping malls and markets. It is the ideal starting point to explore Hanoi ancient capital. All of 36 rooms and mini - suites at our luxury boutique hotel offer you functional design, latest update facilities and highest comfort. At the Topaz Hotel Hanoi, our accolades center from our stand out personalized service that comes from having an exceptionally friendly staff, supreme comfort, and dedication to privacy and hospitality that makes us outshine ordinary Hanoi boutique hotels. Our exceptional staff and generous wealth of complimentary amenities are the reason so many of our guests say the Topaz Hotel Hanoi offers the ultimate travel experience for those looking for a luxury boutique hotel in Hanoi Old Quarter. ... more less
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