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“Love this place - amazing food & service”
Review of Pots 'n Pans

Pots 'n Pans
Ranked #95 of 2,294 Restaurants in Hanoi
Certificate of Excellence
Price range: $10 - $40
Cuisines: Contemporary
More restaurant details
Restaurant details
Dining options: Lunch, Late Night, Breakfast, Dinner, Delivery, Reservations
Description: Pots ‘n Pans is about innovation. Vietnamese cuisine infused with an international flair.Our food takes the best ideas from modern Vietnamese and puts a new spin on them. The flavours are familiar but done differently. We don’t want to detract from what we believe to be the core of Vietnamese cuisine which is a big emphasis on fresh and local ingredients. However, we believe that the produce found in Vietnam should lend itself to a wider range of cooking techniques and presentation.Pots ‘n Pans is a dynamic partnership between Know One Teach One (KOTO) and its training program graduates along with its international partner; Small Giants. KOTO is a not-for-profit organisation in Vietnam that is changing the lives of street and disadvantaged youth through vocational training. Small Giants is a boutique Australian impact investment company that is dedicated to businesses that are changing the world.
Melbourne, Victoria, Australia
1 review
“Love this place - amazing food & service”
Reviewed October 19, 2013

This restaurant came highly recommended from some friends in HCMC. While I generally love street food when I'm in Vietnam, I highly recommend stepping it up a notch and visiting this restaurant - it was top class! While it is more expensive than the average Vietnamese restaurant, I thought it was totally worth it and good value - bill came to about $60 each but you would easily pay $150 in Melbourne for something remotely similar.
The staff were absolutely incredible (graduates of the training provided by KOTO - another brilliant eating spot in Hanoi!) and the food was just delicious. The scallops for entree were the most beautiful I've ever eaten (and huge!) and the Seabass for main was just as tasty. The creme brulee for dessert was out of this world and the setting and wines really made it special. LOVE the open kitchen on the 3rd floor that you can pop your head in to say hello. Highly highly recommend - don't miss it next time you're in Hanoi! -x-

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pots 'n Pans R, General Manager at Pots 'n Pans, responded to this review, October 30, 2013
Dear Kelly B,

We sincerely appreciate you taking the time to post a review on Tripadvisor sharing your recent dining experience at Pots 'n Pans. It is always encouraging for me and my team to learn that our customers are satisfied with our food and services as it is what we strive for everyday.

Once again thank you for your feedback and we look forward to welcoming you back at our pace

The Pots 'n Pans Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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477 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Turkish first
  • Vietnamese first
  • Any
English first
Rome, Italy
Level 3 Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Excellent”
Reviewed October 16, 2013

One of the best dining experience ever had in Hanoi.
Nice atmosphere, and really really good food
A bit over the average price, but worth
I will be back.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bruno G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pots 'n Pans R, General Manager at Pots 'n Pans, responded to this review, October 17, 2013
Dear Bruno,

Your post is very much appreciated. Our price, while in the higher bracket for Hanoi, is regarded as reasonable for the quality of experience. Thank you for sharing your opinion with us. It is very important to know what our customers think about their experience in our establishment.

Hope to see you again soon.

All the best,

Pots 'n Pans team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanoi
Level 1 Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Fine dining... and”
Reviewed October 14, 2013

Needless to say Pots 'n Pans is the best place to go fine dining: Amazing food, lovely staff, beautiful interior...

I also LOVE the bar. Most delicious cocktails in Hanoi and good atmosphere. They have events going on regularly as well --> FUN!!

Can absolutely recommend going there with friends, colleagues, lovers, family or by yourself.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank LieveHanoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pots 'n Pans R, General Manager at Pots 'n Pans, responded to this review, October 17, 2013
Dear LieveHanoi,

Thank you so much for this wonderful review! We are happy to see you have been pleased (it seems, more than once) during your experience here, at Pots 'n Pans!
Also thank you for sharing it on TripAdvisor, and letting people know what we offer in our establishment!

We do hope to see you regularly at the Pots 'n Pans and I do look forward to personally welcome you upon your next visit to the Pots 'n Pans.

Warmest regards,

Pots 'n Pans team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“A gem”
Reviewed October 14, 2013 via mobile

We came to this place.... And it as a bit out of Hanoi.... But so glad made the effort
A beautifully designed2 storey place where the staff from Koto ....... A training restaurant for street kids......graduate to.
We were so impressed with the staff s knowledge, attentiveness and enthusiasm.... And there's food and wine was fabulous. A bit pricey for Hanoi but well worth it.
A must try place

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank diannew171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pots 'n Pans R, General Manager at Pots 'n Pans, responded to this review, October 17, 2013
Dear diannew171,

Thank you very much for your positive feedback. It is always a pleasure for us to hear satisfied guests as we genuinely love to look after them.

We then look forward to welcoming you back soon.

Cheers,

Pots 'n Pans team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Feed the stomach and the heart”
Reviewed October 12, 2013

Five star meal for a three star price.

The food is even more outstanding than the service. Miss this, and you will be missing out on more than a culinary delight, you will be missing out on an experience. All the excellent staff have graduated from a program called KOTO, which stands for "Know One, Teach One" and its focus is on giving back to those less fortunate.

But this review is from the stomach, not the heart. We made pigs of ourselves at this restaurant (twice) because the food was so good. We also particularly appreciated that they had Frangelico liqueur on their menu along with some excellent wines. Dessert was to die for even though we were so full after the amazing entree and mains

We ate at some expensive restaurants in Vietnam and Pots'n'Pans wonderful food and service easily met five-star standards. We had read about it before arriving in Hanoi and it far exceeded our expectations.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Jodi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pots 'n Pans R, General Manager at Pots 'n Pans, responded to this review, October 17, 2013
Dear goldenjodi,

Thanks for the very kind words about Pots ‘n Pans. We are always trying to provide the best service and food in Hanoi and when we receive a review like this it is great to hear we are hitting the mark.

I have passed along your comments to the staff and they are thrilled to receive such a glowing review; so many thanks again for taking the time to send us this review - we really do appreciate it.

We certainly hope you do make it back to Hanoi and would love to have you as a guest again.

All the best,

Pots 'n Pans team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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