We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice hotel near the Old Quarter”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Golden Silk Boutique Hotel
Ranked #90 of 578 Hotels in Hanoi
Certificate of Excellence
Preston, United Kingdom
Level Contributor
156 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
“Very nice hotel near the Old Quarter”
4 of 5 bubbles Reviewed April 13, 2014

Really liked this hotel despite it being on a very narrow and extremely busy street. Our room was at the back of the hotel so was nice and quiet. It is near the Old Quarter and there are lots of restaurants close by if you are able to brave the traffic. Crossing the road here is not for the faint hearted even if you do so at traffic lights which no-one pays much heed to.
The lobby and entrance areas were quite grand. Our room was quite big with a very modern bathroom with lots of toiletries, two bathrobes and slippers. Everything was spotless. I'm not sure how it happened but when we arrived at the next hotel I noticed my toilet bag had almost melted down one side so there must be some very hot pipes somewhere in the sink area somewhere.
Breakfast was very good with lots of choice and the WiFi was free. Ate in one night. OK but nothing to write home about. Overall - a good stay.

Room Tip: Make sure your room is not on the front of the hotel.
See more room tips
  • Stayed March 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheila L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review, April 18, 2014
Dear Derrynane,

Warmest greeting from Golden Silk Boutique hotel.
Many thanks for writing reviews after your recent stay with us.
I am happy to hear that the hotel location, breakfast and service were met your expectation.

Derrynane, we all look forward to welcoming you back and I hope that during your next trip we'll manage to score us a 5/5.

Kind regards,
Emily Chu
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

784 reviews from our community

Traveler rating
    338
    337
    81
    18
    10
See reviews for
114
378
48
59
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Berlin, Germany
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed April 10, 2014

The hotel was not a bustling street, but for the most part we seemed to be sheltered from much of the sound. Our room, fortunately, had windows and a very small balcony to step out on.
The room was very clean and breakfast was generally decent. I liked that the hotel was small and that even during the busy christmas period quite calm.

An excellent location for exploring.

Room Tip: As for a room with windows!
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ckay09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review, April 12, 2014
Dear Ckay 09,
I would like to thank you for staying with us at Golden Silk Boutique Hotel and for sharing your experience about us on Trip Advisor.
I am happy to hear that you had enjoyed hotel room, location & services as well.
Ckay 09, If you do happen to have another opportunity to visit Hanoi please feel free contact me at any time.
I am looking forward to welcome you back to the Golden Silk Hotel & please be rest assured that your next visit will be more pleasant than the the previous one.

Kind regards,
Emily Chu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whangarei, New Zealand
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed April 9, 2014

Very Helpful staff.Door man there to open door for you. We didnt have a room with a window but that didnt worry us as room was quite roomy. Lovely clean and tidy Breakfast was wonderful everything you could wish for. Situated hardy to everything. Lake near by to walk around.

Room Tip: It doesnt matter to have a window as you only sleep there
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review, April 12, 2014
Dear Susan G,
Warm greetings from the Golden Silk Boutique Hotel.

Thank you for your generous review subsequent to your recent staying with us.

It is our pleasure to note that you appear to have been satisfied with the service from our Team Members as well as enjoyed our rooms and location. I will be sure to share your comments with all that contributed to ensuring that your stay experience was a success.

Susan G, I do hope that we will have the honor of welcoming you back "home".

Kind regards,
Emily Chu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 4, 2014

Golden Silk is a very nice hotel indeed. There is a door man who is there to open the door for you everytime you need to leave/enter. The reception desk was very accommodating, and even let us check out about an hour later. The lobby was quite grand and was nicely designed. The room was quite big, and the bathroom had a very modern look. Breakfast was fantastic - had an omelette station, and also pho and traditional rice rolls, along with breads, croissants etc. The WiFi was also pretty reliable. Location wise, it was situated near the Old Quarters area. You will find a lot of restaurants around the area. Overall, we had a fantastic stay at this hotel.

Room Tip: Ask for the hotel business card when you go out into the town. This is so you can show the taxi dri...
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nhtraveller10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review, April 8, 2014
Dear nhtaveller10,
Thank you so much for your 5* review, it really made my day worthwhile. I was delighted to hear that you had a fantastic stay at Golden Silk Hotel.
You have covered all of our assets: Great central location, excellent service & beautiful designed. Thank you so much for emphasizing on those points I will make sure to pass your comment to the team who always strive to bring to the guests a memorable experience and an enjoyable break that they deserve.

We are looking forward to welcome you back "home" & please be rest assured that your next visit will be more pleasant than the the previous one.

Kind regards,
Emily Chu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Level Contributor
59 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed April 2, 2014

We had seen this boutique hotel recommended in an article in a UK newspaper and were pleased with our stay of two nights in early March. We had a room with a balcony on the fourth floor giving us a glimpse of daily frenetic street life.
The not overlarge room had an appealing decor and modern fittings. We particularly liked the large comfortable bed with crisp, clean linen, the hot showers and new fluffy towels. A plate oranges and bananas was left for guests upon arrival. The room was made up and swept each day.
The restaurant on the second floor offered a good selection of foods for breakfast, asian and western, and we took advantage of the menu offered in the bar lounge on the ground floor one evening. Good and inexpensive. The service in both settings was excellent.
Staff were welcoming and courteous and spoke English. They provided helpful advice about places to go and things to see. We made use of the computers in the lobby with speedy internet connections.
The hotel is in an ideal location in the old quarter and the lake, memorials and shops are all within easy walking distance. We had an enjoyable hour watching life go by at one of the street tables in the hotel entrance and visited the night market near by.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Graham G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review, April 8, 2014
Dear Grahan G,
I would like to thank you for staying with us at Golden Silk Boutique Hotel and for sharing your experience about us on Trip Advisor.
I am happy to hear that you had a pleasant stay and enjoyed hotel facilities & services as well.
I will pass your comment to the team & I am sure it will serve as an encouragement to all of us as we strive to continuously improve the quality of services.

Our team wish to welcome you back to Golden Silk Hotel on next trip.

Kind regards,
Emily Chu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marmaris
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed March 27, 2014

This was our first stop on a two week tour of VIetnam. First impressions are good, the general feel of the place and attentiveness of the staff were all very good.We liked the hotel, breakfast was excellent. The whole experience was ok with the exception of the room wasnt really big enough and didnt have an external window. We have since discovered that in the old quarter in Hanoi this is not unusual

Room Tip: In the old quarter in Hanoi it is unusual to get a room with a balcony or external window..
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChrisandTitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review, March 28, 2014
Dear ChrisandTitch,

I thank you very much for your comments regarding to your recent stay at Golden Silk Hotel.
I was delighted to hear that you "liked the hotel" & everything here were met your expectation, even the room wasn't really big enough and didn't have an external window. I am also grateful to you for kindly understanding the structure of the hotel building in Hanoi.
ChrisandTitch, If you do happen to have another opportunity to visit Hanoi please feel free contact me at any time, I shall be happy to upgrade you to a room with large outside windows or Studio Suite with balcony.
Our team look forward to welcoming you back and I hope that during your next trip we'll manage to score us a 5/5.

With my best regards,
Emily Chu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Storrington, United Kingdom
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed March 27, 2014

This was our first trip to Bangkok and we were slightly dubious about this hotel having been dropped outside to see the amount of noise and traffic in this rather narrow street. We were escorted across the road and told NOT to stop on any account for traffic! We soon got used to this and needn't have worried about this lovely hotel. The reception area was very plush, with wonderful chandeliers and polished marble floors. The room was very clean with excellent aircon, bathroom, fridge and a very comfortable enormous bed, it was also very quiet. We had an internal room with no window, but as we only slept in the room for a couple of nights we weren't too worried. The hotel is quite near the lake in Hanoi and we found some excellent restaurants in this area. The hotel breakfasts very good and the staff extremely helpful.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janesj07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review, March 28, 2014
Dear Janesj07,

I would like to thank you for staying with us at Golden Silk Boutique Hotel and for sharing your experience about us on Trip Advisor.

You have covered all of our assets: Great central location and great service . Thank you so much for emphasizing on those points. I will pass your comment to the team & I am sure it will serve as an encouragement to all of us as we strive to continuously improve the quality of services.

Our team wish to welcome you back to Golden Silk Hotel on next trip.

Kind regards,
Emily Chu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hanoi hotels
0.0 mi away
Silk Queen Hotel
Silk Queen Hotel
#103 of 578 in Hanoi
4.5 of 5 bubbles 260 reviews
0.1 mi away
Hanoi Pearl Hotel
Hanoi Pearl Hotel
#74 of 578 in Hanoi
4.5 of 5 bubbles 1,046 reviews
0.2 mi away
Oriental Suites Hotel & Spa
Show Prices
Show Prices
Show Prices
0.0 mi away
Hanoi Imperial Hotel
Hanoi Imperial Hotel
#116 of 578 in Hanoi
4.5 of 5 bubbles 638 reviews
0.2 mi away
Hanoi Tirant Hotel
Hanoi Tirant Hotel
#72 of 578 in Hanoi
4.5 of 5 bubbles 1,428 reviews
0.4 mi away
MK Premier Boutique Hotel
Show Prices
Show Prices
Show Prices

Been to Golden Silk Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Golden Silk Boutique Hotel

Property: Golden Silk Boutique Hotel
Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #90 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
Official Description (provided by the hotel):
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Expedia, Asiatravel.com Holdings, Priceline, Hotwire, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Golden Silk Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing