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“Highly recommended hotel”

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Golden Silk Boutique Hotel
Ranked #96 of 597 Hotels in Hanoi
Certificate of Excellence
Reviewed November 30, 2013

The Golden Silk Hotel can't be faulted - great location, efficient and friendly staff, the rooms are everything you'd need when visiting Hanoi and the breakfast buffet has something for everyone. Excellent choice and highly recommended.

  • Stayed: November 2013, traveled on business
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1  Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily C, Director of Sales at Golden Silk Boutique Hotel, responded to this reviewResponded December 2, 2013

Dear Bruce M,

Warmest greeting from Golden Silk Boutique hotel.
Many thanks for your generous comments. it is always a pleasure to receive positive feedback.
We are trying all the time to create a feeling guests love and in your case our team have succeeded. we are very happy to hear that you had " Excellent choice" and you would "highly recommended" Golden Silk hotel to others.

Bruce M, Should you and your friends have plan to visit Hanoi please feel free to contact me at any time.
We are all looking forward to welcoming you back "home".

Kind regards,
Hanh Chu
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (823)
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517 - 523 of 823 reviews

Reviewed November 29, 2013

After spending a couple of nights in the more tranquil city of Hoi An, the Golden Silk hotel was a great place for my girlfriend and I to ease into the hustle and bustle of Hanoi. Very helpful staff at the front desk happy to direct us to the numerous great places to eat, drink and sight-see within walking distance. Comfortable, clean rooms made for a peaceful nights sleep despite the midnight construction project that was going on across the street.

  • Stayed: August 2013, traveled as a couple
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1  Thank Daniel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily C, Director of Sales at Golden Silk Boutique Hotel, responded to this reviewResponded December 1, 2013

Dear Daniel F,

We very much appreciate your comments regarding your stay at the Golden Silk Boutique hotel. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warm regards,
Hanh Chu
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2013

This conveniently located hotel features nice guest-rooms with all amenities required for a nice stay. Even some soft drinks and beers are included in the minibar every day. Staff is very friendly and service-oriented. Breakfast buffet is small, but has good choices of western and asian foods. Coffee is a bit sub-par to Vietnamese standards (great coffee culture nationwide), but better than in many other hotels I stayed in. Lots of good quality shops for clothes and art nearby.

If you are there on a Sunday, make sure you spend an hour or two roaming around the nearby Hoan Kiem Lake. Very serene atmosphere!

Room Tip: Would avoid 3rd floor above Restaurant as some noise can be sensed when they clean/set up.
  • Stayed: November 2013, traveled on business
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1  Thank Ingo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily C, Director of Sales at Golden Silk Boutique Hotel, responded to this reviewResponded November 29, 2013

Dear DerKronberger,

Warmest greeting from Golden Silk Boutique hotel.

Many thanks for spending time to write a feedback after your stay with us.
We are delighted to hear that you had a nice stay and found out the hotel location, services to your liking. I have passed your comments to the team and they are so proud to have made an impact in order to help make your vacation complete.

We all looking forward to welcome you back to the Golden Silk Boutique Hotel. Please let me know when you are coming back. We will sure more of the same as your first visit.

Kind regards,
Hanh Chu
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

We stayed for three nights. The location was slap bang in the middle of the Old Quarter - great for exploring the city. Great staff on reception.
The room was very comfortable. However there was noise from a building site across the road.
Innovative bathroom design. The shower drainage system is slow - be sure not to make the shower run too fast.
Due to exhaustion we dined in one evening and enjoyed a very good meal.
We would happily stay there again.

  • Stayed: November 2013, traveled as a couple
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3  Thank Melbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily C, Director of Sales at Golden Silk Boutique Hotel, responded to this reviewResponded November 27, 2013

Dear Melbee,

Many thanks for sharing experience after your stay with Golden Silk Boutique hotel.

I am delighted to read your comments about your recent stay and glad that you found our hotel’s location and service levels to be to your satisfaction.

I hope that we will be able to welcome you back “home” as our valued guest in the near future.

Warm regards,
Hanh Chu
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2013 via mobile

Placed in a convenient location, the Golden Silk Boutiwue Hotel is walking distance from numerous key aspects of Hanoi including Old Quarter shopping, silk boutiques and the night market.
The hotel itself had friendly, helpful and reliable service and a lovely breakfast buffet. I would definitely recommend this hotel to others.

Stayed: November 2013, traveled with friends
Thank julia_1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily C, Director of Sales at Golden Silk Boutique Hotel, responded to this reviewResponded November 27, 2013

Dear Julia_1995,

Warmest greeting from Golden Silk Boutique hotel.

We very much appreciate your "incredible" comment. it is always pleasure to receive such a wonderful feed back.
We also thank you for highlighting the location of the property, which is great feature of Golden Silk Hotel.

Julia_1995, Thank you again for sharing your experience and we look forward to welcoming you back "home".

Kind regards,
Hanh Chu
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2013

We stayed here for 3 nights ,October 2013. Arrived early ,so our room was`t ready, but they gave us some refreshments in the bar ,while they got our room ready. We had the Presidential suite and I most say it was a lovely suite, with a big kitchen, large private balcony, jacucci,, latest Japanese toilet with all the gadgets you could think of, and flat screen tv and dvd player. The staff in the hotel was very helpful with everything. Buffet breakfast was excellent, with a great selection. The location is great in this wonderful area, walking distance to nearly everything of interest in Hanoi. I would stay here again if back in Hanoi.

  • Stayed: October 2013, traveled as a couple
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2  Thank preben46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily C, Director of Sales at Golden Silk Boutique Hotel, responded to this reviewResponded November 21, 2013

Dear Preben46,

Warmest greeting from Golden Silk Boutique Hotel.

We very much appreciate your 5* review regarding your stay with us.
I am delighted to hear that you had enjoy your stay at the Presidential suite, It is the most beautiful room in our hotel.
I am also very happy to see that you found out our staffs, services and the hotel location to your liking.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one!

We look forward to welcoming you back to the Golden Silk Boutique Hotel.

With best regards,
Hanh Chu
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2013 via mobile

We arrived very early after a long train ride from Hue. There was no room available not their fault but they invited to have breakfast and freshen.
Impressive reception, comfortable, cloudy like duvet and soft pillows.
Breakfast good and plenty.
Miss Lee at reception is a darling, very attentive and efficient.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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1  Thank MRDARCYLONDONUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily C, Director of Sales at Golden Silk Boutique Hotel, responded to this reviewResponded November 18, 2013

Dear MRDARCYLOND,

Warmest greeting from Golden Silk Boutique hotel.

Many thanks for your 5* review. It is always pleasure to receive such a wonderful feedback. I will pass your comment to the team and special to Lee. I am sure it will serve as an encouragement to all of us as we strive to continuously improve the quality of services.

MRDARCYLOND, We hope to welcome you back to the Golden Silk Boutique hotel in the near future.

Kind regards,
Hanh Chu
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #96 of 597 Hotels in Hanoi
Price Range: $55 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
Official Description (provided by the hotel):
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 
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