We recently spent four nights in one of six tastefully decorated suites. Some have balconies, ours did not have one. The suites unfortunately face Hang Gai which could be noisy with traffic sounds all day, however the space available in the room and bathroom really made up for it. There was a luxurious bathtub with full amenities (bath salt, shower gel, shampoo conditioner, lotion). In a separate space there was a shower with hand shower and rain shower. There were double sinks and a separate 'water closet' for the toilet. This meant several people can use the space doing different things at the same time, good design and effective use of space. The room was equipped with a flatscreen TV with most international channels available including CNN, BBC and TV5 Monde. There was even a velvet loveseat lounger. The bed and bedding was exquisite all sourced from Vietnam but high quality. The closet lacked a light inside so looking for things was a bit of a challenge. The only negative is the breakfast buffet which needs to meet better international standards. The servers do not speak much English. The coffee was diner-style Americana, other coffees such as espresso could be ordered but for an extra fee. The Western selection is standard and unimaginative, i.e. white toast, croissant with jelly, a spread of dry cereal with milk, a sausages, bacon with scambled egg. Fortunately we enjoyed the homemade Yoghurt available daily, and the Vietnamese Pho as well as the fresh omlettes were very very good. The front desk staff and door men were always friendly and helpful with booking restaurants for us. There are two PCs with internet access in the lobby and Wifi is free with your stay as well as sodas, beer, snacks on top of the standard tea and coffee in your room's minibar. Some of the facilities such as the gym and spa were not yet ready when we stayed. The room safe needs to be bolted down, but as it is a new establishment these things need to be worked on. Overall this hotel has a great location and offer excellent value.
- Official Description (provided by the hotel):
- "Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more less
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