I was going to wait to write this review because I had been at the hotel for 12 days and just returned for another 12 days so I am still in residence. I have admitted in many reviews that because of my years traveling for business of over 200 nights a year in hotels that I am a Hotel Monster. Exacting, potentially difficult(!) and judge service harshly. I also have to say that on my past 2 trips to Hanoi I stayed in the Grande Dame of all hotels in Hanoi and enjoyed my stay there even if it is a much larger less personal hotel. It would be unfair to compare the 2 hotels because of their differences but in terms of service Rising Dragon Villa beats virtually every hotel experience I have ever had. Admittedly the rooms are not as large or opulent but at a fraction of the price they deliver the kind of service travelers only dream of.
In the middle of this stay I went to Sapa (which was outstanding by the way) and they not only escorted me to the train and made sure that I was in the right cabin, etc. but also picked me up early in the morning on my return and even if the taxi fare is modest they paid for that too. Where in the world do you get that type of service?!?! The staff, each and every one of them, could not be kinder or nicer or more helpful. This hotel deserves to be in the top tier of any survey of mid priced hotels. I know Shara has been singled out in other reviews and deservedly so because she is efficient and absolutely lovely but I also want to recognize the entire staff for they all work together incredibly well.
If this review is starting to sound like I am talking about my own home it is only because I have been feeling like this is my temporary home. Value for money this is also probably the best hotel I have ever been to. I am always hesitant about over praising a hotel because then everyone will want to come and then I might have a hard time getting a reservation!! Next time you are in Hanoi and want a wonderful mid priced hotel in the quieter part of the crazy Old Quarter look no further.
- Official Description (provided by the hotel):
- Rising Dragon Villa Hotel is located at the top corner of the historic Old Quarter, just along the edge of the Citadel and alongside thriving outdoor market just steps from our front door. Along our street you can find a pharmacy, cafes, an award-winning spa, and various shops and stores carrying clothing, handicrafts, and other amazing finds! ... more less
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