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“On the fringes of the old quarter” 3 of 5 bubbles
Review of Mai Hotel Hanoi

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Mai Hotel Hanoi
Ranked #136 of 566 Hanoi B&B and Inns
Manchester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“On the fringes of the old quarter”
3 of 5 bubbles Reviewed November 25, 2013

Stayed here as a couple on first trip to Hanoi. The hotel is located on the fringe of the west of the old quarter. On check in we were greeted with a smile and glass of fruit juice. We were taken to our room which was large complete with tv, aircon, safe, kettle, tea / coffee making facilities etc. the room was clean and overlooking the main road. After getting out of the lift onto our floor - the design of the hall reminded me of faulty towers and I was waiting for basil and manuel to make an appearance. Our room rate included breakfast which had a satisfactory buffet with both se Asian and western tastes catered for. The hotel is situated next door to a KFC and around the corner from a nightclub. The nightclub appeared to be open every night and the music does thump throughout the street and can be heard even when the window is shut - although the loud thumping appeared to stop at 1am each night. We found some good eateries near to the hotel and the old quarter is such that you can by anything and everything...! The hotel staff are friendly and attentive although some conversations get lost in translation. Overall the hotel is fine with an ok location - if only the nightclub would share the same fate as the hacienda.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Franky J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 reviews from our community

Traveler rating
    29
    24
    9
    2
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Ho Chi Minh City, Vietnam
Level Contributor
234 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 bubbles Reviewed October 25, 2013

We changed our previously booked hotel to this one as we were generously welcomed by the team at Mai Hotel. It was not a surprise to be given the best suite at a very reasonable price. It is more like an apartment with two large bedrooms, marble stairs leading to the reception, a hallway, a saloon and a Jacuzzi for two/three people. Breakfast goes with what other hotels offer. Wifi is free but signal can be weak at times.

Room Tip: If you can afford a suite book Rolls Royce!
See more room tips
  • Stayed October 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank SHADIADNAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
2 reviews
5 of 5 bubbles Reviewed October 16, 2013 via mobile

Nice hotel,nice staff they always smile with people and care for their customers.I like my suite it's a 2 bedroom apartment,rolls royce suite.Good price.If you need any informations ask for the reception and they will let you know everything you need.I like their services.

Stayed October 2013, traveled on business
Helpful?
Thank Sophie_Nha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 8, 2013

Stuff very friendly and helpful. Great room and breakfast considering I paid so little. Would recommend it to anyone. Good location and easy to get round Hanoi with the maps they provide at reception.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank VijayHayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed September 27, 2013

Our family of 5 have just spent a week at the Mai hotel in Hanoi. We had a leak in our apartment due to heavy rain and the staff quickly moved us to 2 new suites. We were very pleased with this. The staff were always eager to help you with anything you needed. Phu, the travel operator was an absolute gem! Nothing was too much trouble for him- he walked us to a money exchange place with a terrific rate and no commission. He looked after our every need and booked tickets to our tours which went very smoothly. Breakfast was very good with eggs cooked to order.
On our return from Sapa to collect our luggage that we had stored at the hotel we were given a room for a few hours to shower and freshen up in. We were also given breakfast before our transfer to the airport.
Overall this was a very good hotel. The staff made it what it is. The actual hotel is in need of some renovations but this can be overlooked when the staff are so wonderful! If we go to Hanoi again we would definitely return to the Mai hotel. Thank you Phu!

Room Tip: Some standard rooms don't have windows so maybe go deluxe.
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank paulkeeble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 8, 2013

When we arrive at the Mai Hotel Hanoi we were greeted by the happy and pleasnat doormen, We checked in at the front desk and were escourted to our room. It was such a lovely surprise because what we were paying in accomadation was so cheap, Our room was very clean and it had an airconditioner the bathroom was also fine. We went down to the reception area and Jacke at the tour desk helped us with all our tourist advice. The buffet breakfast was so great you had breads fruits cereal some hot food also. We ordered breakfast every morning and the chef did a great job. Also delicious crepes with banana or chocolate. The omelettes were so delicious. The tea and coffee always hot, Jackie booked flights for us organised a tour guide and and recommended Vietjet airlines as they are there cheap airline. We also booked the Halong Bay cruise with Mai Hotel and it was so lovely. You didnt have to pay for the use of the internet and we went down south and were so happy with th Mai Hotel we came back and stayed extra nights before we flew back to Australia. Thank you Phu aka Jackie and all the staff at the hotel for all your help from charging my phone to anything I asked. The Hotel in such a great area of the old quarter and we had no noise in the rooms and Jackie bought me an icecream from the KFC that is right next door to the hotel. Lovely happy faces at the Mai I will remember forever.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank boobiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 2, 2013

The hotel is in need for rennovation and the breakfast buffet is not what its advertised but the location was really good for us and Phu and his staff were always willing to help. Happy with the price I paid but wouldnt pay any more. Thanks for all you help Phu :-)

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Scoggle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mai Hotel Hanoi

Property: Mai Hotel Hanoi
Address: 2D Duong Thanh St | Hoan Kiem, Hanoi 00844, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #136 of 566 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 50

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