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Hanoi Meracus Hotel 1
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Reviews (1,214)
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All reviewsold quarterhalong bayrose petalshoan kiem lakewater puppet theatreexcellent hoteldeluxe roomginger tealight sleeperfamily roomgreat showersmall hotelbreakfast staffwelcome drinkstar servicethe location is perfectvietnamese food
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Reviewed March 30, 2014 via mobile

I had been here for 3 days on March 26. I was so impressive with the way the staff went out of their ways to serve us. They opened the car door and made sure we didnt have to touch anything. We were welcomed with fresh towels and drinks. Its so sweet. Then We werent disappoited with the room and breakfast. That were all above what we expected. Strongly recommend the staff. Who always treat you like their family members. I definitely stay here again for next vacation.
Thank you for having me!

  • Stayed: March 2014
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1  Thank Nhinh D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2014 via mobile

Despite having small rooms, the customer service and the attention to details is similar to a five star hotel. Good breakfast. The staff looks so happy and so concerned about doing the best for us that made us feel like celebrities sometimes.

Stayed: March 2014, traveled as a couple
3  Thank Tiago D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2014

Stayed at Meracus one for 3 nights with 2 rooms. Checking in was as smooth but problem fixed with in 20 mins. I assumed they were over book. Room was clean and big enough for both of us. The hot water pleasure was strong and Wifi worked great.It is very busy old quarter street but you barely hear anything. The location is pretty awesome 300 meters from puppet show. Food stalls are plentiful. We did take food on foot tour for $25 each person and let me tell you. We were almost burst out after the trip. It was pretty awesome experience. The will pick you up from the airport and drop you off within 3 hrs. I will def come back and stay there.

PS. Staff were very helpful especially the doorman and staff at the restaurant. Good job you guys!!

  • Stayed: April 2013, traveled as a couple
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1  Thank PJcoolmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2014

Convenient location with many shops and eateries at walking distance. Hotel services is very good & breakfast choices is great. Rooms amenities is very good. Although the window is rather small but not a big issue. Would recommend to other travellers.

Stayed: March 2014, traveled with family
1  Thank limch48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2014

Great location in the old quarter, because of its proximity to Sword Lake it is also really easy to find again when you have been roaming around.

We had a small issue getting in to our room on check in due to a plumbing issue. The staff offered us another room for an hour, but we chose to leave our luggage and go for a walk while it was fixed. The shower did not drain properly during our stay, but it wasn't a problem if showers were <5min.

The sound from the road can be pretty loud at night; I'm a very light sleeper but I just used some earplugs and it was fine.

For the rest, the room was lovely and the bed was very comfortable. The staff were really outstanding, so friendly and helpful. They gave us some great recommendations for local food places, as well as offering to pack us a takeaway breakfast from the buffet on our last day (we had a tour leaving at 7am). They also invited us to a little staff part to celebrate International Women's day - we were too jetlagged to take them up on it, but really appreciated the invite. The service we got here beat the 4-5 star hotels/resorts we stayed at for the rest of our stay in Vietnam. Would definitely stay here again!

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Keschey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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