Wow! What a hotel - we picked this hotel after reading the other glowing reviews on trip advisor and really we can't add anything more that hasn't already been said. All the staff appear happy, smile and enthusiastically greeted us during our stay. This may seem very basic but we have since stayed elsewhere and the staff there could learn a lot from Hotel Meracus.
A big thank you to Daisy, David, Phinny and Hermes. I apologise for not recalling some of the other wonderful people but all staff - door greeters, reception staff, restaurant attendants and the chef were always so very pleasant and helpful. Hermes suggested and arranged a great day tour to Hoa Lu and Tam Coc that was a welcome relief from the heat and busyness of Hanoi. Daisy took us to our room when we checked in and took great delight in revealing our wonderful room - decorated beautifully with balloons and an amazing cake to celebrate our honeymoon! Rose petals everywhere - was just gorgeous! Thank you Meracus!! We were just so impressed at your thoughtfulness!
We were unable to stay at Meracus on our return from Halong Bay but we were again blown away by the very kind offer to hold our luggage and transport to our next hotel whilst we were away! Thank you again Meracus this was another example of your exemplary service. The staff we got to speak with during our stay were always keen to hear about us, where we were from and going to. Simple things but nonetheless so important in making us feel welcome and consequently very sad to say good bye.
If only all hotels could be like Hanoi Meracus Hotel 1. We will definitely recommend and hopefully be able to stay again when we return to Hanoi.
- Official Description (provided by the hotel):
- Located in Hang Dau (Hang Dau) street – the famous shoe-shopping street of Old Quarter Hanoi, Meracus Hotel is at convenient place where you just step out and feel the true life of the over-1000-year-old beautiful city. With graceful design of lobby, lounge, restaurant and rooms, Meracus Hotel is the most right place for your relax after hours of working or traveling. ... more less
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