We arrived around 10AM and we could directly check-in. There was a little disturbing problem by check-in because we've reserved a deluxe room on the street side and the woman who did the check-in said that we reserved a family room (on the back side). After visiting the family room which we didn't like (quiet but dark), we could have our deluxe room. It was really like on the picture, very nice decorated, with a big window and a lot of sun. The bathroom was also very nice with all the amenities you need (toothbrush, soaps, ...). The breakfast is marvellous, like described in Tripadvisor with a fantastic service. The only thing which was less nice was that the breakfast room is under the ground with no natural lights so it 's not the place you can spend really long time.
Another less nice point is that the rooms are cleaned daily but in the afternoon, so when you come back around 2pm to rest a bit, your bed is not cleaned.
We were at room 501 and we had a computer but the wifi was not working, so we had to go downstair to check our mail on the iPad of the reception. No big point for us.
The staff was really friendly, the location was very good, the room was very nice (very little but nice), the breakfast fantastic, we will come back if we travel again to Hanoi.
- Official Description (provided by the hotel):
- Located in Hang Dau (Hang Dau) street – the famous shoe-shopping street of Old Quarter Hanoi, Meracus Hotel is at convenient place where you just step out and feel the true life of the over-1000-year-old beautiful city. With graceful design of lobby, lounge, restaurant and rooms, Meracus Hotel is the most right place for your relax after hours of working or traveling. ... more less
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