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“Deserves the raves”

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Hanoi Meracus Hotel 1
Ranked #53 of 600 Hotels in Hanoi
Certificate of Excellence
Reviewed June 18, 2012

The best things about the Hotel Meracus
-location: steps from the lake.
-breakfast







Am repeating what others have said but...
1) Great location- steps from the beautiful lake
2) Luxury bathroom/shower- far nicer than most hotels in this price range
3) Breakfast- Exceptional and it varied from day-to-day;far nicer breakfast than most hotels in this price range
4) Pleasant and attentive Staff

Strong Recommendation.

Room Tip: i had the smallest single and it was tight-but fine. I had their smallest room and...
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  • Stayed: June 2012, traveled solo
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1  Thank Janet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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828 - 834 of 1,156 reviews

Reviewed June 18, 2012

One word. Superb! From the staffs, room, foods, and tours! When we arrived at the hotel, the receptionists were really welcoming. Their superior room was ok, clean, well maintained and definitely a plus for the free laptop inside the room and the wifi connection all over the hotel is fast. The buffet breakfast is very good, their congee is awesomely delicious. And they will suggest foods to try and those are yummy. The service in their restaurant is excellent. It feels like you have a personal assistant. They will treat you like a very important person. Also they will suggest good places to visit. A good experience to start your day! All the staffs are really helpful and nice. We got trouble with our currency and they help us to change it to the bank. The location is definitely two thumbs up because it very near to everything, shopping, souvenir shops, restaurants, tourist places etc. No negative comment for this hotel.  I love meracus hotel. Will surely recommend this to fr

  • Stayed: May 2012, traveled with friends
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1  Thank aizer20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2012

Meracus Hotel - a big thank you for the care and dedication you put into hospitality - from a friendly team of staff with excellent English, honeymoon cake and drinks on our arrival, impeccable cleanliness and care with housekeeping, delicious breakfast (great fresh juice!) generous offer of a shower when we had officially checked out even a day before, constant care from front desk as they booked trains for us and knowledgeably suggested great restaurants...we LOVED fun, frenetic Hanoi and this tranquil haven was wonderfully positioned amidst the bustle, just moments from fun Water Puppets and great shopping. Many thanks!

Room Tip: we had a room facing the staircase and it had absolutely no noice from the road - in a busy area.
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  • Stayed: May 2012, traveled as a couple
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1  Thank planetcalire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2012

Hotel service was superb. Why?
1. Gave us towels for shower when we arrived at 5am in the morning (way too early for a check-in) and settled us down in the guest area to make us as comfortable as possible:)
2. Took a lot of initiative to welcome us, gave us a briefing about Hanoi, where to go, walked us through the map and legend, saw us to our rooms and introduced us to the facilities.
3. Helpfully topped up our water without any charge (a rarity in Vietnam!)

Rooms were top-notch! Why?
1. Provided a fully functioning laptop for our use!
2. Universal electrical outlets!
3. Complimentary fruits even.
4. Very modern shower facilities
5. Cosy and very clean

The location of the place in the Old Quarter was also excellent, placing it within a stone's throw of most of the cities major attractions.

I would definitely recommend this hotel to any visitor coming to Hanoi.

  • Stayed: June 2012, traveled with friends
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2  Thank DennisJX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2012

This hotel is a brilliant find in Hanoi because:
- it's centrally located for the key sights in the city, including an excellent Water Puppet Show, located 3 mins from the hotel
- the rooms are beautifully decorated; excellent shower in the ensuite bathroom
- they lay on a really good breakfast
- the staff speak very good English and can arrange all the day trips / Halong Bay excursions you want
- complimentary laptop use, water, sweets and fruit are all in your room when you arrive

For the price this hotel is an excellent find and I would definitely stay again!

  • Stayed: June 2012, traveled solo
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2  Thank getcurly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2012

Just stayed for a night and I did'nt want to leave. The moment I checked in, I can already feel that I made the right choice. Thank you Mr. Nguyen for the reccommendations! The lobby staff were attentive. Everything was a suprise from the moment I checked in. The room was excellent and the amenities was something that made me want to stay. Everything was well thought of for a business traveller like me. Breakast was great and loved how the local staff interact with the guests. Good food plus great service equals great management training. I will surely come back 3 months from now. To the general manager, "Auf Dich!"

  • Stayed: May 2012, traveled on business
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Thank GTravel1003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2012

The Meracus Hotel demonstrated 5 star quality and service from the start to finish of our stay. The staff were friendly and couldn't have been more helpful. Our room was lovely, clean, modern and tastefully done. The location was perfect for exploring all parts of Hanoi. The breakfast buffet was delicious and the price of all of this was extremely reasonable. The staff discovered it was my boyfriends birthday whilst we were there, when we came back on the afternoon of his birthday they had filled our room with balloons, a delicious chocolate cake and left a card for him. Such a lovely touch and one I can't imagine you would see in many places. It was a fantastic stay and I wouldn't hesitate to go back and also to recommend this hotel to anyone visiting Hanoi.

Room Tip: We were on the top floor and our room was very quiet, I couldn't comment on the rest of the hote...
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  • Stayed: April 2012, traveled as a couple
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Thank CharlotteD408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Meracus Hotel 1

Address: 11 Hang Dzau, Hoan Kiem Lake | Old Quarter, Hoan Kiem Dist., Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #53 of 600 Hotels in Hanoi
Price Range: $40 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Meracus Hotel 1 3*
Number of rooms: 22
Official Description (provided by the hotel):
Located in Hang Dau (Hang Dau) street – the famous shoe-shopping street of Old Quarter Hanoi, Meracus Hotel is at convenient place where you just step out and feel the true life of the over-1000-year-old beautiful city. With graceful design of lobby, lounge, restaurant and rooms, Meracus Hotel is the most right place for your relax after hours of working or traveling. ... more   less 
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