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“Best service in Vietnam” 5 of 5 bubbles
Review of Golden Time Hostel

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Golden Time Hostel
Ranked #30 of 333 Specialty Lodging in Hanoi
Certificate of Excellence
Hanoi, Vietnam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best service in Vietnam”
5 of 5 bubbles Reviewed July 17, 2013

We only stayed 2 days, but they offered us breakfast, a shower, coffee and helped us with everything arranging our travels to Halong Bay and Sapa... Both times we came home from a trip, we could leave our things at Golden time... We've experienced a lot of great service in Vietnam, but this is without a doubt the best so far!!! Alice was very sweet and the best hostelworker we've come across!

I can definitly recommend this hostel to everyone!

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Morten A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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238 reviews from our community

Traveler rating
    166
    57
    11
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See reviews for
5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Nelson, New Zealand
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed July 17, 2013

Exceptional service - the staff (Alice, May, Thanh, Phong and Tony) were great, they helped us out of two particularly tricky situations (one involving overcharging street vendors and the other translating at the police station after a pickpocketing street incident). They were very helpful and friendly, a nice change from other places we have stayed. Really helpful in booking tours, doing laundry, recommending places to go/eat/etc. Great about leaving bags, free water, letting us check out late and have a shower before we leave at no extra charge. Room was clean and nice, as described. Location great, very close to a lot of things. Very good price.

Room Tip: We stayed on the third floor and it had great wifi connection. Outside traffic noises, but you get u...
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  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rosie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
2 reviews
5 of 5 bubbles Reviewed July 14, 2013

we arrived at golden time hostel via the airport pick up which is in average cheap, 15 dollar. the airport pick up accidantly transferred us to the wrong hostel, golden time number 2, but after they found out about the mistake they took us and our backpacks to the right hotel for free. the two girls who were at the reception most of the time, alice and may, were really friendly and helpful all the time. even at the early morning, they would make you smile:) for us as late sleepers, breakfast was brought to the room even after 12am, including egg, bread, coffe or tea, jam and cheese, anything you asked for. the rooms are clean and your bed is made everyday. printing and computer usage is free as well. there was nothing left to wish for in this hotel-come here.

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elisabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed July 11, 2013

Spent 3 nights at this hotel and was very impressed from the outset, with the staff who were extremely helpful and efficient and the rooms which were Spacious and clean.. It's location is also ideal for easy access to the lake and to the old quarter!! Overall a very pleasant stay!

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed June 25, 2013

Staff very helpful......staff from front desk help us where to go and where to eat (special food in hanoi)
good location near old town, we can walk to the several tourist spot.
room are clean and big.......

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lydia_Salman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
1 review
5 of 5 bubbles Reviewed June 23, 2013

Chose the hostel on the basis of reviews on Tripadvisor - and weren't dissappointed! The whole staff were extremely friendly and helpful, the rooms spacy and clean and the location optimal. Breakfast was included and served to our room, and got plenty of advice on what to do in Hanoi and got our trip to Halong Bay organized without any problems. Highly recommended if you want to have good value for money and avoid any hassles. Thank you Ms Alice and everybody!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MPPP2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed June 21, 2013

The good: The rooms are big and the staff are nice. The breakfast is nice but simple.

The bad: The bathroom is TINY. Seriously tiny. Like the size of a toilet but it has a shower and a toilet and a basin in it. The reception area/breakfast area is equally tiny and a bit awkward but it's ok.

All in all, this place is comfortable but I think the other places we stayed in hanoi were a bit nicer and more spacious.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jeanaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Time Hostel

Property: Golden Time Hostel
Address: 43 Ly Thai To Str | Hoan Kiem, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service
Hotel Style:
Ranked #30 of 333 Specialty Lodging in Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 10
Official Description (provided by the hotel):
Golden Time Hostel is brand new one located in the heart of the Old Quarter, at 43 Ly Thai To street, just by Hoan Kiem Lake, and close to major amenities such as Markets and Restaurants...The Golden Time Hostel is an ideal place to stay in Hanoi city!All our rooms are clean , comfortable and include an air conditioning units, private bathroom inside, cable television,wifi internet, and a refrigerator. We have single, double, twin and triple rooms to choose from. All our price includes breakfast. Our friendly staff can provide tourist assistance and travel services for your convenience.The choice is clear, come stay with us and have a great time in Hanoi. SERVICES:- SE Asian Visas and Visa Extensions.- Domestic and International Flights.- Train and Bus Tickets.- Vietnam Tours (Halong Bay & Sapa).- Motorcycle Rentals.- Airport Pick-up and Take- away.- Restaurant with breakfast.- Internet 24hours for free.- Foreign exchange.FEATURES:- Computers with free high-speed Internet access.- A restaurant providing Western and Vietnamese food delived.- Tour desk with all the information on everything you want to see or do while touring Vietnam. Especially Hanoi and the Hanoi Old Quarter. Our very friendly staff is always happy to book these tours for you.- Laundry service ($1.5 / kilo)FACILITIES:.24 Hour Reception .Internet Access . Mini Bar .Tours Desk .Free Web Access in Lobby .Free Web Access in Room .Free WiFi in Room .Free WiFi in Lobby .Breakfast Accommodation Information All our rooms are clean , comfortable and include an air conditioning units, private bathroom inside, cable television,wifi internet, and a refrigerator. We have single, double, twin and triple rooms to choose from. All our price includes breakfast.Location Information Golden Time Hostel is brand new one located in the heart of the Old Quarter, at 43 Ly Thai To street, just by Hoan Kiem Lake, and close to major amenities such as Markets and Restaurants... ... more   less 
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