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“Small boutique hotel with Big service”

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Tu Linh Palace Hotel
Ranked #103 of 600 Hotels in Hanoi
Certificate of Excellence
Reviewed May 23, 2012

We booked via Agoda for deluxe room for 2 nights. I read in TA already about the super friendly staff in Tu Linh... that's all true!!

The atmosphere hotel is great. the dining room is small, compact but comfortable enough with tea/coffee, water, fruits all day.

It was a hot morning when we arrived at Tu Linh from Noi Bai by shuttle bus that stopped near Hang Bong street then we decided to walk all the way to Hang Ga.

Dzung was the first staff who greet us at the receptionist and offered us drinks & fruits while she checked the booking. She's very friendly and explained everything about the hotel and our room with a very good english. In the afternoon we met Tim, he's also nice & warm person. Actually, everyone at Tu Linh Hotel is super friendly staff.... NIce!!

The hotel is in Old Quarter, ideal place for walking around, a bit far from Hoan Kiem Lake but if you love to walk then it will be no problem at all. The famous banh cuon Gia Truyen just a few doors away - turn right after you go outside the hotel.

The deluxe room is great with small window near the bed, comfortable bed, nice-sexy looking shower room :), and the most important thing the room exactly as seen on their web...!!

  • Stayed: May 2012, traveled as a couple
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1  Thank Jud-endah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 21, 2012

In order to spread our risk, we booked two hotels in Hanoi. One night for first hotel, two nights with Tu Linh Palace Hotel :)

Luckily, we stayed here for longer, it's a very comfortable hotel and we definitely love it and will like to come back again. To be honest, the first hotel was also not bad, but the room is quite old compared to Tu Linh Hotel. Once you enter the room in Tu Linh, you can feel the room with new refurbishment. Room size is just nice and with everything you need it.

Apart from that, before we went into the room, we already enjoy the good and warm service from the supervisor Tim. He explained and show us those information we want and need in old quarter. My boyfriend and I really love the supervisor Tim, he is so friendly and helpful. Even though we booked our 2Days 1Night Halong bay tour from first hotel, they won't change their service and attitude. We feel really really comfortable about it

Hope everyone can enjoy their hotel in Hanoi as well

  • Stayed: May 2012, traveled as a couple
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2  Thank JudyBUBU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2012

Really happy I found this little hotel in the Old Quarter. Great location, friendly and helpful staff, and rooms nicely suited for the business traveler. I got one of the rooms on the street-side with large windows. The room was spacious, clean and modern. And, as I paid for a business room, I was offered a laptop for my stay!

Great value all around!

  • Stayed: April 2012, traveled on business
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1  Thank postcardsinthemail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2012

This is really a good place. We stayed there for 5 nights. The location is very strategic in old quarters. 10 min walk to Ho Kiam Lake, 5min to Dong Xuan Market.
The room is clean, bed is comfortable, equip with mini bar and tv for channel like HOB, star movie, V channel.....
Breakfast is nice and unlimited, they provide western and local choices for you to select. Coffee, tea, water and fresh food will be always at the counter for you.
The part that get my full mark score is the service they provide. The staff, especially Mr Tim, (never seen a person who has such passion in his job) will serve you / help you with all their effort. Imagine that i was given their private handphone number, so that I can contact whenever I need help, even after their working hours. Most important is they always have a smile on their face and they will make you like you are the most VIP in that hotel. They even called me to check if everything is fine when we were in Sapa.
If you think that this is a fake advertisement, then you dont know what you are going to miss. I definitely will go back to Tu Linh if I am in Hanoi again, it is just like going to visit an old friend.
Thank you Tu Linh, for making our stay in Hanoi so much enjoyable.

  • Stayed: May 2012, traveled with family
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Thank SoonLye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2012

The Tu Linh palace is an excellent hotel. The price for the hotel is reasonable, location is perfect near all main attractions, food can vary to fine dine restaurants to food stalls. An excellent night market(weekends only) is less than 5 min walk.

The staff at this place are one in a million, the guy Tim who works on main reception was a diamond. Very hard working guy and will go above and beyond to meet all guests needs, no matter how big or small!

Breakfast is fantastic, lots to choose from, buffet. Coffee, tea, juice served 24hour.

Without doubt I shall return if ever in
Hanoi.

  • Stayed: April 2012
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Thank TruthBTold991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

we stay in this hotel for 4 days last month. i like this hotel coz they have a very nice and very clean rooms, free breakfast and most importantly friendly and accomodating staff.

  • Stayed: March 2012, traveled as a couple
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Thank Rogel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2012

Tim and his team are great. The rooms are modern and clean. Price was USD 22 from agoda. The location of the hotel is a little away (4/5 min walk to the lake) from the main strip, but this is a good thing.

Room Tip: rooms at the back of the bldg to avoid the street noise, but this is hanoi, everyone wakes up early!
See more room tips
  • Stayed: April 2012, traveled solo
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Thank FiveMonthTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tu Linh Palace Hotel

Address: No 2B Hang Ga, Hoan Kiem | Old Quarter, Hanoi 84, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free Parking Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #103 of 600 Hotels in Hanoi
Price Range: $24 - $32 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tu Linh Palace Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Tu Linh Palace Hotel located at Hanoi's Old Quarter, erected on the street of old quarter hanoi is this famous near around: 36 old street, Dong Xuan market, Hoankiem lake, Ngocson temple and Chuongduong bridge… is about 800 metres prolonged. The area offers a wide range of excellent Vietnamese and Western food style and Surrounded many shops selling silk, souvenir with many other special of Old Quarter, Hanoi, Vietnam. The lobby and reception area are awash with colors of Oriental luxury. ... more   less 
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