Good price, great service, delicious breakfast buffet, perfect location. If you like these things in a hotel you should stay here. I couldn't say it better if I worked in their marketing department! This place was really great. The service was top knotch (better than many 5 star hotels I've stayed at), the breakfast buffet had a nice selection of foods with outstanding fresh bread and juices along with delicious complimentary order items (choose one of pho, banana pancakes, or french toast). The rooms were average size, the beds were hard but that's typical of an insanely congested city in Asia and with a great AC and new soft sheets I slept very well. They offer private laptops in the room free of charge and comp wifi. The staff is really exceptional though. Duc was on staff while we stayed there, he took a ton of time to sit with us and go over the whole map of the city (nearly half an hour) explaining directions and offering suggestions for the best place to get pho on the street. Always smiling, always courteous and like I wrote in the title a real slam-dunk!
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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