The Essence was my first stop on my trip to Vietnam and Cambodia and it was my absolute favorite hotel! The front desk staff is exceptional, as is the housekeeping and cafe staff. After 24 hours of travel I was warmly greeted and shown to my room for a very restful night's sleep. During the four nights I stayed in the Essence my sleep was absolutely undisturbed by noise or temperature. The hotel provided a map which proved helpful for navigating the Old Quarter and beyond. Staff were also eager to point out worthwhile sites in Hanoi and what they considered to be their favorites.
My only tiny complaint: I spent two nights at the Essence before leaving for one night in Halong Bay with the intention to return for two more nights. The hotel required I pay for all four nights upon checking out to leave for Halong Bay. In hindsight this wasn't a big deal, but I didn't like the "policy".
I would love to return to this clean, comfortable, kind oasis in busy Hanoi!
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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