We booked a junior suite and requested a quiet room. However we were allocated room 305 and we could hear talking in the street in addition to traffic noise. We asked if we could be moved to a higher floor and the following day we moved to a room on the 6th floor and this was much better. This was the only negative aspect of our stay. We found all the staff to be very friendly and helpful. The modern room was exceptionally clean and we appreciated the free internet with the provision of a laptop. The breakfast was very good (excellent banana pancakes to order). We also enjoyed a very nice meal in the restaurant in the evening.
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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