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“Really Luxurious” 5 of 5 bubbles
Review of Essence Hanoi Hotel & Spa

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Essence Hanoi Hotel & Spa
Ranked #18 of 578 Hotels in Hanoi
Certificate of Excellence
London, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Really Luxurious”
5 of 5 bubbles Reviewed January 4, 2013

I stayed three nights here with my partner either side of a Ha Long Bay tour and chose this hotel because we wanted to finish our trip to Vietnam with a bit of luxury and we couldn't have chosen a better hotel for this. Upon arrival our bags were taken from us and we were sat down with a glass of fruit juice whilst the final preparations were made to the room and the we were checked-in. We were then informed that we had been upgraded to a junior suite and taken to the room where our bags were waiting.

The staff were friendly, helpful and knowledgable. The rooms are luxurious and all-in-all this is one of the best hotels in which I have stayed anywhere in the world.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tom_ashford_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,694 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (622)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
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  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 3, 2013 via mobile

We stayed here before our new years cruise in halong bay. We stayed for two nights and really enjoyed it. Good value, very nice staf and great location in old quarter and only couple of mins walk to the kiem lake. On return of our cruise we noticed that we had left our jacket in the mini bus which dropped us back of at the hotel. We mentioned it to the hotel on our way out again to the airport. While we were in the taxi and on our way to the airport, our driver was called by the hotel that they had located the jacket and arranged the mini-bus driver to bring the jacket to us to a location near to where we were at that moment. This only took us 5 addl mins. That's what i call service!

Stayed January 2013, traveled as a couple
Helpful?
Thank TradeMark O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 2, 2013

We had a wonderful stay for 4 nights at this hotel over Christmas. The staff were incredibly helpful and friendly, no job was too hard for them, and they had great advice about local restaurants etc. The breakfasts were lovely and the rooms clean and nicely decorated. I don't know if it's because we had a junior suite but we got a full complimentary mini bar and free laundry service which was a lovely touch. The location was perfect! I highly recommend this hotel and I would definitely go back.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TDHawke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 31, 2012

WOW , my wife and I are travelling throughout Asia on our honeymoon and were blown away by the level of service that we received at this hotel. The staff are so helpful and knowledgable about most things to do with the city. We only booked 1 night but stayed on another before going to Halong bay. On our return from Halong bay we needed another night but they were full so they sorted out a hotel for us elsewhere close by and personally took us there and escorted us to our room to make sure it was ok . We were very happy with everything .

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, null, Hong Kong
1 review
4 of 5 bubbles Reviewed December 30, 2012

Great hotel with extremely helpful staff. Good hotel for kids too! There aren't really any amenities but with a good location hopefully you don't need any (plus there are spas every direction you turn right outside the hotel). Fantastic botique hotel to explore Hanoi.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed December 30, 2012 via mobile

So glad we stayed here when we were in Hanoi earlier this month. Everything about it was brilliant. The staff were the most helpful, lovely, friendly people. The breakfast spread was excellent. The location is perfect. It's right in the heart of the old quarter near the markets, the lake, loads of restaurants... Everything.

The rooms are spotless and have everything you need. A nice comfortable bed, a decent shower.

Only nice things to say about this wonderful place.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Natasha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiltshire
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed December 30, 2012

I arrived in Vietnam and this was my first experience. The staff here are so lovely. They really like looking after you and making sure you are ok. They made the stay here perfect.

I loved the ginger tea we were given on arrival and ordered it frequently (most of the time if they had some made they didn't charge me).

The rooms are lovely with everything you would need to be comfortable. I even treated myself to a bath one night. The hotel has a brilliant central location. Do always take a map with you though. Everyone gets lost in Hanoi!

I would definitely return here, for the location, tranquility and the lovely staff. Thank you to them for making my stay so enjoyable and making me feel at home.

  • Stayed December 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NoTack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Essence Hanoi Hotel & Spa

Property: Essence Hanoi Hotel & Spa
Address: 22 Ta Hien Street, Hoan Kiem District | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Essence Hanoi Hotel)
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Essence Hanoi Hotel & Spa 3.5*
Number of rooms: 22
Official Description (provided by the hotel):
Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more   less 
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