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“best hotel in vietnam”

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Essence Hanoi Hotel & Spa
Ranked #29 of 599 Hotels in Hanoi
Certificate of Excellence
Reviewed November 16, 2012

Stayed here on last night in Hanoi - wished had found it sooner and stayed longer. Truly 4 star at cheap price. Room faultlessly clean, facilities excellent. Lots of extra little touches that made it perfect including laptop in room, generous fruit platter, reasonable priced mini bar, rose petals on bed, fabulous coconut scented body lotion, alarm clock, excellent service from all staff; best restaurant for dinner (vietnamese and european menu - quality food and presentation with good prices and ambient dining area). Breakfast great, location great - this place has it all.

  • Stayed: November 2012, traveled as a couple
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Thank capersjkt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,212 - 2,218 of 2,847 reviews

Reviewed November 15, 2012

The staff were friendly trustworthy and can speak English very will.they made sure our stay was comfortable and enjoy in Hanoi,.the room is clean and nice,also free wifi and laptop in the room.Perfect location in a central part of old quarter.I would recommend to everybody.

  • Stayed: November 2012, traveled as a couple
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Thank HoYM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012

Being one of the top hotels on tripadvisor we were almost a bit sceptical, it sounded too good to be true... But the hotel is simply lovely!! Friendly staff, good food (and reasonable prices, both vietnamese and western), excellent located in the old town, clean rooms and in the junior suite you even Get free minibar, a bottle of free wine and free laundry... The laundry services are not expensive at the hotel, but we really appreciated the free and well executed service. I would recommend the hotel to anyone going to Hanoi!

  • Stayed: November 2012
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Thank Hansen3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2012

This was possibly the best value hotel we have experienced anywhere. All of the staff were just so wonderful and helpful in every respect and in every situation. Although the front desk staff directed us to several excellent restaurants, the in-house restaurant was hard to beat. Thank you, Essence Hotel, for making our nine-day stay in Hanoi so memorable. Alan & Luba Perry.

  • Stayed: October 2012, traveled as a couple
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1  Thank Alan and Luba P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2012

We were impressed by the ever-friendly and helpful staff from the front desk to the cafe throughout all four days of our stay. The rooms are very nice and clean and the cafe serves pretty good food including a good breakfast selection. There is also free wifi and a good cable TV selection. Its location on Ta Hien also makes it convenient for a long night of drinking in the many nearby bia hoi joints. The only complaint we had was that the laundry service did not return one of our shirts and instead gave us somebody else's shirt. That was however rectified the next morning, when they discovered their mistake and came to return our shirt.

Room Tip: Rooms at the further end of the hotel are quieter as they are located further from the street.
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  • Stayed: November 2012, traveled as a couple
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1  Thank Dottywhaleshark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2012 via mobile

This is part of a group of 5 hotels.we had accidentally booked the wrong arrival date and so arrived a day earlier than expected. The staff were very helpful and found us a room elsewhere and transferred all bags etc with no fuss the next day. Great breakfast supplied and service wonderful . Thoroughly enjoyed our stay in Hanoi

  • Stayed: November 2012
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Thank Kjjsydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2012

We stayed in an adjoining room on the 7th floor (couple with three children). As adjoining rooms in Asia are very rare we were thrilled to have this option. The rooms are small but the location is marvelous, right in the bustling old city (though you wouldn't know it when you are inside this tranquil oasis). The restaurant is quite good, although, bizarrely, they charge extra for cappuccino or latte during your morning breakfast (which normally is included in the rate). But the real asset of this location is the fantastic staff. So lovely and attentive and will do absolutely ANYTHING for you. They repeatedly jogged over to the Water Puppet Theatre to check availability for us, and they even purchased the tickets so we wouldn't have to go in advance. They offered great advice on what to do and where to eat in Hanoi. They provided a gorgeous cake and rose petal display on our bed as it was our wedding anniversary, and when we checked out, they accompanied us to the train station and literally put us on the train so we had no stress about finding the right carriage. All in all , the extremely welcoming and gracious staff makes this a must destination.

  • Stayed: November 2012, traveled with family
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1  Thank MrandMrsOJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Essence Hanoi Hotel & Spa

Address: 22 Ta Hien Street, Hoan Kiem District | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Essence Hanoi Hotel)
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 599 Hotels in Hanoi
Price Range: $60 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Essence Hanoi Hotel & Spa 3.5*
Number of rooms: 22
Official Description (provided by the hotel):
Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more   less 
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