It was around a year ago that my fiancé and I stayed at the Essence Hanoi . Originally made the choice due to it's reviews on Tripadvisor , very happy to see it's number one .
From the welcome drink on arrival to the ease at which our airport transfer was arranged on check out , and everything in between, the level of service from the staff was first class .
The rooms are very clean and well presented , we had a suite that was more than adequate for space , and was a very peaceful retreat from the Hanoi hustle and bustle.
Breakfast was always good , whether it be a continental style or more traditional Vietnamese style (the hotels pho is delicious) , it was always lovely.
Reception would always go out of their way to help, whether its booking an excursion (we booked a trip to/around Halong Bay) or in our case , at 11:30 at night walking you through the busy streets of the old quarter to find a pharmacy for my fiancé , nothing was too much trouble.
If you stay in Hanoi for any period of time, I'm sure you will be as impressed as we were with the Essence hotel , a lovely hotel, with amazing staff .
Thank you for a great holiday .
- Official Description (provided by the hotel):
- Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more less
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