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“Excellent stay”

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Aquarius Grand Hotel
Ranked #31 of 621 Hanoi B&B and Inns
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
139 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
“Excellent stay”
Reviewed January 26, 2013

This hotel is now known as Aquarius Legend Hotel. We stayed for 4 nights and highly recommend it.

The hotel is located in the centre of the old quarter within walking distance to many of the shops, restaurants and lake. When we booked, we requested that we could check in early if possible as we were arriving from a night bus which they honoured. We had booked a standard room which unfortunately did not have an external window however it was well appointed with a massive bed, all toiletries, a powerful shower over a bath (so water did not go all over the floor) and a laptop for internet access. The shower was good but would go cold after about 5-7 mins so we had to be quick! The staff were all wonderful and extremely helpful with any questions we had.

When we returned from Halong Bay we were allocated a room on the front of the hotel but we found this to be very noisy from the street (even though it was 5 floors up) so recommend requesting one at the back if you are a light sleeper. As it was just one night we didn't bother asking to change. We used their airport transfer to go to the airport when leaving Hanoi and it was very reasonable.

An excellent stay and highly recommended.

Room Tip: Choose one at the back if you are a light sleeper. Standard rooms do not have external windows
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
18 Thank innocent26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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533 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 15, 2013 via mobile

We stayed at the Hanoi Value Hotel (now known as Hotel Aquarius) for the first part of our honeymoon.

The people are really warm, friendly; and welcoming. They couldn't do enough to help us, arranging a private car to and from the hotel / airport; providing a map and advice on food as well as getting around / safety in Hanoi (they are informed about their recommendations and not pushy); phoning Vietnam Airlines when our flight to Da Nang was cancelled to ask for further clarification and instructions. Hotels everywhere could learn a lesson or two from the guys here on going that extra mile. It felt like a home away from home. On top of all this we were greeted with a bunch of flowers, a cake to congratulate us on our marriage and given an upgrade to a city view room.

Our room was clean and modern (more so than any of the hotel rooms I've stayed in for higher price tags in Europe) consisting of a really comfy (huge) bed, LCD TV, Laptop, free wifi, electronic safe, clean toilet and great power shower with hot water...couldn't ask for more

The breakfast was great. Something for everyone. Without question you should try the Chicken Noodle Soup. I guarantee you will have it every morning.

The location is great for getting around Hanoi. It's right in the heart of the old quarter and walking distance to all the major sites and attractions Hanoi has to offer, as well as some great restaurants.

Thank you everyone at the Hanoi Value Hotel / Aquarius Hotel for making the start of our honeymoon so memorable and special.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank Mrkynewtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 29, 2012

We had such a lovely stay- stayed here for four nights and booked two rooms. It looks and feels like a hotel but has the warmth and friendliness of a B&B as it's family-run and we had a nice yarn with the owner each day. The staff definitely go the extra mile when it comes to customer service- from helping us to get some good local fruit and even arranging to have breakfast packed for us on the last day as we had an early morning flight out. It's great value with spacious rooms, close walk to the lake, shopping area and great food nearby although only downside is it can get noisy at times. Overall though, its quality of service is just excellent.

  • Stayed May 2012, traveled with family
    • Value
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    • Service
Helpful?
16 Thank intrepidtraveller987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 15, 2012

A very pleasurable stay with excellent services. The rooms are very clean and well set with all essential equipments for an enjoyable stay. The environment is great with friendly staffs and good security. The prices are reasonable. Hence, I would highly recommend this place for those who come to visit as this is close to shops and supermarkets as well as the many iconic Hanoi locations. Overall, I am happy with the stays and would come back when I visit Hanoi again. Rate this 5/5.

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
18 Thank Vicky_Hoang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Groningen, The Netherlands
Level 4 Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed December 11, 2012

Stayed in this small hotel around 4 weeks altogether in October, November and December 2012, both for business and pleasure. It is a family-run hotel. Staff are friendly and professional, in particular the receptionist is very good. Essential staff speak English well, which is a welcome change from many small hotels in Hanoi, where you have to struggle to make yourself understood. Rooms have all amenities you need. There even is a computer in each room. And they have real showers (not the kind where you have to stand in the bath or where the whole bathroom gets wet when you take a shower). They only serve breakfast, no lunch or dinner, but with so many restaurants all over the old city, that is no problem. Only one snag - the karaoke across the street is loud and clear from 15.00 till midnight, every day. Only a problem if you have a room on the street side. See below for choice of rooms.
Personal service at a very competitive price in the heart of the old city on a non-tourist street, yet 3 minutes from Hoan Kiem Lake.

Room Tip: Most people here stay only one or a few nights, but if you stay here longer you might want to ask fo...
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank MariaPaalman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hong kong
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 22, 2012

This hotel was a pleasure to stay at, everything was perfect, from the bell boy opening the doors of our taxi on arrival and taking our bags directly to our rooms, to the instant check in at the counter. Great welcoming from Hanoi Value hotel
Rooms were spacious, beds fresh and comfortable. I cannot believe that hotel also provides the massage machine & laptop inside the room .The staff also seems very friendly and available. Hardly ever needed to wait and there was always warm greetings when we chanced upon them during the stay.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
17 Thank jenifer a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan
2 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 29, 2012

The service and staff performance are the best thing about this place. Very friendly people and service , made us fell safe and calm like staying at home. We are really satisfy with all the arrangement was made under their help. The airport shuttle service was smooth, hotel email booking was professional. Would love to rate this place 5 out 5 and call it as the best hotel in Hanoi.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
21 Thank Franco I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoivaluehotel, Owner at Aquarius Grand Hotel, responded to this review, November 12, 2012
Dear Customer,

We would like to thank you for your booking at Hanoi Value Hotel. We are committed to providing you with the highest level of service and insuring your customer satisfaction. We are always interested in suggestions, feedback that would allow us to improve upon our service standards. Again, thank you for your confidence in our ability to serve you. We welcome the opportunity to assist you in your future travel’s plan and look forward to a continuing relationship.

Yours sincerely,
Hanoi Value Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aquarius Grand Hotel

Property: Aquarius Grand Hotel
Address: 90 Nguyen Huu Huan Street | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Aquarius Legend Hotel)
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #31 of 621 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aquarius Grand Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Aquarius Grand Hotel is one of the most popular boutique three stars hotels in Hanoi Old Quartet. Conveniently located in the very heart of the charming historic, shopping, eating places. Staying at Aquarius Grand Hotel , we commit to bring you our best services! ... more   less 
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