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“Decent place, great staff”

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Aquarius Grand Hotel
Ranked #34 of 601 Hanoi B&B and Inns
Certificate of Excellence
Newcastle, Australia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Decent place, great staff”
Reviewed November 15, 2011

Great value hotel. Nice place in a central location, though can be a little noisy. Breakfast can be a bit hit and miss and they need more tables in the retuarant area. Greatest asset of the Hotel is the staff. Ben the manager and Quinn the co-manager. They'll bend over backwards to help you - and believe me that counts for a lot in Hanoi as it can be a very difficult city.

Room Tip: Definitely go the Deluxe. The standards are really standard.
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
18 Thank Cris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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506 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
London, United Kingdom
Level Contributor
250 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed November 14, 2011

What a brilliant hotel. We’ve been to quite a few similar hotels throughout our trip but this one stands out that extra bit. Most can match it for cleanliness and room comfort/amenities, some can match it for location but none can match it for service and friendliness of the staff. From the moment we got out the taxi to the moment we left, we were made to feel a very valued customer.

On top of the above, they also sorted out our Halong Bay & Cat Ba island trip for us – which worked perfectly.

Such a good hotel, I can’t recommend it enough!!!!

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank JamesF_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 13, 2011

We selected this hotel out of the many hotels in Hanoi as we were attracted by the consistent review of it's stellar services and value for money. Having travelled to many countries and stayed in various 5- to 3-stars establishments, we were initially a bit skeptical whether this value hotel could really provide good & quality services. We even wondered whether the bed sheets would be clean! However, we have been won over by the sincerity and the warmness exuded by the staff and the owners. From the very begining, we felt a sense of how much our stay at the hotel are being appreciated; from the care and attentiveness provided by the staff to their responsiveness to our enquiries. Every effort was taken to make our stay as memorable as possible...from the tour to the many local restaurant recommendations provided. We have not been misled to expensive places with subpar food and/or services. In fact, we were even told on what to watch out for and the things to do to prevent being cheated. Above all, we were really impressed by the generousity and personal touch from the owners, Quinn and his mom. A casual remark on the delicious beef pho provided as part of the breakfast and the mom volunteered to write the recipe down for us. The sincerity and warmness provided throughout our stay by the owners and staff made this hotel truly special and helped it stand tall among its competitors.

We would highly recommend this place to anyone who plan to visit Hanoi.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
18 Thank Josephine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg South Africa
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed November 7, 2011

A find to say the least! It fits the budget and the breakfast is great, not to mention the charming staff who could not do enough for one (Ben, Quinn, Anna, Anh and the team). We were also given a genrous gift of a packet of ground coffee upon arrival. The rooms are spotless and beds are comfy with clean linen. Bathrooms are spic and span and the location makes for easy access to all sites in Hanoi whihc you can do on foot - it's flat all over. They arranged a superb trip to Halong Bay with Glory Cruises (SuSu the guide was delightful, spoke good English and was fun to travel with as well as informative) - take their advice and go on a slightly more expensive cruise it makes all the difference. I highly recommend this hotel to travellers and be sure to book in advance, with reviews like this you may not get in. A recommendation for the Water Puppet Show - book in advance as it is very popular. You can go buy tickets the day before the show. Thanks again from Diane & Janet from South Africa

Room Tip: There is so much to do and one is weary at the end of the day, the beds are clean and comfy, so I be...
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank DiB57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 5, 2011

When we just got out from the hotel car, a free airport pickup service provided by the hotel, the staff came out to greet you by your name. What a warm service! Hotel was in the heart of Old Quarter. Room was spacious and beautifully decorated. A massage chair was setup for us, an excellent equipment to help us to relax after a day out. Restaurant made very good food, springroll and noodle was a must to try. On the day we went to Halong Bay trip, staff gave us extra 2 bottles of water. After we checked out to try another hotel in Hanoi, surprisingly, the Manager arranged the staff to escort us to the other hotel which was just a street away. On the day we checked out from the other hotel, Anna, the Sales Executive, even came with the hotel car to say goodbye to us and send us to the airport free of charge. What a professional service even after we left their hotel. Great thanks to Anna, Ben and their Director Anh. We would highly recommend Hanoi Value Hotel hotel to anyone. Sure, we shall stay in this hotel if we are in Hanoi again.

  • Stayed October 2011, traveled as a couple
    • Value
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Helpful?
18 Thank Vinvin2118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 4, 2011

My friends and I stayed at Hanoi Value Hotel in the spring of 2011 for 1.5 weeks. The location is great! It is within walking distance to the old quarter and many local attractions. There is even a computer in the hotel room for our usage! :D

The staff are phenomenal. Quinn is the Manager/Owner there and he is GREAT! He always ensured our needs were looked after and that our day was filled with fun things to do.

We booked a junk cruise to Ha Long Bay through the Hotel and it was sooooooooo much fun. I definitely recommend going. Ha Long Bay is breath-taking! They suggested we go for the nicer junk boat and I'm soooo glad we did! It was sooooo relaxing. We went squid fishing and swimming in the Bay. This was such a memorable trip.

  • Stayed June 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
17 Thank dknychick15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ad Dakhla, Western Sahara
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 22, 2011

We spent totally 5 nights at the start of our trip to Vietnam and Hanoi was our first stop. We could not have been more pleased with all of the pleasure that we have been through at this place.
People were very helpful and friendly getting us checked in very quickly and given us some very useful local information. Even, they allowed us to store our luggage when we were on our tour to Halong and Sapa . Further more, big thanks to the GM and his staff to gave us a best packages deal ever including transportation, Halong and Sapa tour.
Our room was a very good size and we had a great shower room with laptop and daily water providing daily.
The hotel is very modern with modern facilities which made us feel really safe such as safety box and secure cameras.
Last but not least, we found the location to be great, with a very short distance to get around the old quarter.
This place is the best .
Definitely, we would stay here again if we came back to Hanoi and Vietnam.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
17 Thank madoron77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aquarius Grand Hotel

Property: Aquarius Grand Hotel
Address: 90 Nguyen Huu Huan Street | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Aquarius Legend Hotel)
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #34 of 601 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aquarius Grand Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Aquarius Grand Hotel is one of the most popular boutique three stars hotels in Hanoi Old Quartet. Conveniently located in the very heart of the charming historic, shopping, eating places. Staying at Aquarius Grand Hotel , we commit to bring you our best services! ... more   less 
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