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Hanoi Holiday Diamond Hotel
Ranked #57 of 599 Hotels in Hanoi
Certificate of Excellence
Reviewed June 25, 2014

- Well located in the Old Quarter
- Most friendliest and helpful staff. Special thanks to Candy / Hannah / Cherry!
- Hotel arranged our tour to Halong Bay
- Best exchange rate offered by the hotel
- Nice, bright, clean room
- Value for money breakfast
- One of the nicest hotels we have stayed in

  • Stayed: May 2014, traveled as a couple
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1  Thank Shimal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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718 - 724 of 1,965 reviews

Reviewed June 21, 2014

It is located in a very animated quarter. The staff is very cool and professional and will give you very good advice about what to see in Hanoï and what trips to take around the city. The hotel is very clean and the rooms are comfortable.
You should really try this hotel!

  • Stayed: May 2014, traveled with friends
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Thank Jersit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2014

we stayed at the Holiday Diamond for 4 nights in early June. what a terrific value for money hotel. the staff are very helpful and always smiling, breakfast was good and the rooms , while basic were clean and the beds comfortable. the location is excellent and its an easy walk to anywhere in the Old Quarter and Sword Lake area. we will stay here when we come back to Hanoi for sure.

  • Stayed: June 2014, traveled as a couple
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1  Thank loudo1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2014

I have stayed in four hotels in the old quarter, I have researched many more before my trips to Hanoi. The Holiday Diamond is the best one for the price. It is in the old quarter, a nice stroll through the old quarter to the lake. Its in a bustling street with many restaurants and bars yet inside it is very calm and quiet. It is close to Long Bien bus station. Bus 17 leaves the airport every 15 minutes and one hour later arrives at Long Bien bus station, cost 30 cents (10 dong). Why take a taxi? Its much more interesting on a bus. On arrival in the hotel you are met by a lovely fruit drink, attractively served. They realise that flights land at 6am at Hanoi airport and so at 10 am I could check into my clean smelling room. I always take the standard room. It has no windows to the outside but has a curtained window to the corridor. The room is smallish, okay for two persons, but clean and luxurious. The double bed has crisp sheets and is sprinkled with flower petals on arrival. The big bed is great. The bathroom is ensuite and contains a bath tub, shower rose and washbasin etc. The breakfast is another proof of the quality of this hotel. There are fruit juices of all kinds, teas, coffee, eggs, toast, pancakes, Vietnamese food, a plate of nicely cut fruit. And you can eat as much as you want. The staff are always friendly and will chat with you if you sit down for a while. It is a really nice hotel. And the price is so reasonable, cheap even. I have stayed in a few hotels in Hanoi. I look at low price and high quality. This hotel comes out at the top of the list. I recommend it without hesitation.

Room Tip: The cheaper standard rooms are all in the interior and are very quiet. The bigger rooms face the out...
See more room tips
  • Stayed: May 2014, traveled with friends
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Thank john c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2014

This is the second hotel we've stayed at in Hanoi. Compared to the first one, this is located in the Old Quarter's District which makes it easier to take a stroll around the area. They have a nice spacious reception area and of course, worth mentioning is their staff. They are very warm and accommodating. They have a welcoming smile and they will engage you in a friendly conversation.

The room is not big but it's moderately sized. They also have desktop computers available in their room, which I think is a big plus for anyone who loves to be connected online and prefer computers than small gadgets. Their TV is also flat-screen, so they are very modern in their technology. And lastly, for those who do not have endurance to climb stairs, this hotel has elevator.

Breakfast is not buffet style - you order from a menu, but you can order as much as you can. There are a lot of options and you are welcome to try all of them as long as your tummy can handle them. The restaurant staff is also friendly and they're always smiling when they're taking your order.

If you want to be in a hotel within the Old Quarter's District, try this hotel. Experiencing Old Hanoi is just a step outside of the hotel and shopping for souvenirs is just around the corner.

  • Stayed: May 2014, traveled with family
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Thank Ayee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2014

I stayed here at the beginning of May 2014 and our stay could not have been better. The staff here arrange our trips to Halong Bay and Sapa, both at very competitive prices. We were even taken to the train station and shown to our seat/bed on the train to Sapa making it stress free. The staff rang ahead to our hotel in Sapa and Hoi An to check our bookings. The rooms were spotless clean and comfortable. All amazing consider the price of the room!

  • Stayed: May 2014, traveled as a couple
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1  Thank Liz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minh P, Manager at Hanoi Holiday Diamond Hotel, responded to this reviewResponded June 18, 2014

Dear all of our valued guests
Working in this hospitality business for a long time,We understand that your support plays a very important role in the success of every hotel.Also,your encouragement acts like a motivation for us to contribute the best for our job.
It is shown through a lot of your positive comments on this website about our hotel.
To reply your support,We are very happy to inform that We have redecorated all the funitures in all of our rooms . The old design was replaced by a very modern and charming style one .You will live in a fresh and comfortable space with new beds ,wardrobes ,floor... arrangement.
We hope that this is another opportunity for us to bring many memmorable stays to our guests and also hope to receive your support for our effort
We now are eager to start a new mission and look forward to seeing you in our new Holiday Diamond Hotel.
Thank you for being with us
Many thanks and best regards
Management Board

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2014

the staff at this place are amazing! they always open the door for you and welcome you by name asking you how your day was or if they can help you with anything. this was not the nicest hotel that we stayed at, but, for the price it is definitely the best and a huge part of this is due to the staff. AC worked amazing, nice big rooms and the breakfast is amazing! a la cart and you can order as much and as many times as you want. great pho bo and pancakes!
there was just a bit of mold/mildew in the bathroom but that's normal in vietnam because of the humidity. again, as with all of asia the beds are on the harder side, but, not the hardest we have slept on.
we booked our halong bay tour with them and they didn't seem to charge more - in fact i believe that the prices were less than on agoda.

  • Stayed: June 2014, traveled as a couple
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Thank aublivious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Holiday Diamond Hotel

Address: 5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #57 of 599 Hotels in Hanoi
Price Range: $23 - $42 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Holiday Diamond Hotel 3*
Number of rooms: 19
Official Description (provided by the hotel):
A boutique hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a 3 star hotel. A renovation has been done in 2014 by redecorating all the funitures in all of our rooms . The old design was replaced by a very modern and charming style one .You will live in a fresh and comfortable space with new beds ,wardrobes ,floor... Arrangement.Offering fantastic value of money, our hotel is located right in Hanoi Old Quarter, approximately about 5 minutes walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. ... more   less 
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