Lizzie at Asia Pioneer created the best experience for us. She took the time to understand what we... read more
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Asia Pioneer Travel
#185 of 1,449 Tours in Hanoi
Hanoi 100000, Vietnam
Open today: 8:00 AM - 6:00 PM
Review Highlights
“Outstanding tour from Asia Pioneer Travel”
Asia Pioneer Travel created a wonderful and memorable vacation for my husband and me in January... read more
NC2Chicago
, Lewisville, North Carolina
David G
1
Amazing 30 Day Journey with Indochina Pioneer
Review of Asia Pioneer Travel
Date of experience: February 2020
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All reviews mekong delta day tour halong bay highly recommend this company angkor wat in ho chi minh city went smoothly central vietnam wonderful trip junk boat exceptional service visited vietnam excellent tour one night delicious food lam itinerary
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22 - 27 of 597 reviews
lidiagU6374DK
51
We had 21 days on a prívate tour and every detail was perfectly arranged. Perhaps, the spanish speaking skills of guides can ve improved, but overall they were very helpful and committed with their job. I want yo highlight the performance of Juan (Hanoi), Miguel (Hoi An), Chao (Ho Chi Min city) and La (Luang Prabang, Laos).
Hotels were as we asked and the timing for the visits was very good.
I recommend this travel agency!
Date of experience: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
IndochinaPioneerTeam, Manager at Asia Pioneer Travel, responded to this reviewResponded March 22, 2020
Hello Lidia,
It’s been our pleasure to organise your holiday in Vietnam and Laos.
Thanks so much for your positive feedback. We'll sure pass off your kind words to our guides, this will definitely make their day. And thanks to your honest feedback about our service, we promise to work harder for better service for our customers.
But most importantly, we’re happy that you’re happy, and we’re looking forward to your next visit.
Hurry back!
From Indochina Pioneer Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panpapage
Athens, Greece
38
We are three friends who booked a private 26-day tour of Vietnam, Laos and Cambodia with Indochina Pioneer and had an amazing time. Our travel agent, Sally, was not only a great professional, but also an amazing person, personable, sweet and eager to do anything possible to turn our trip into a unique travel experience. She was in daily contact with us, making sure that everything would be perfect for us and she was available 24/7. Everything was beyond our expectations: hotels, activities, guides, transportation, meals, etc. The itinerary itself was set to meet our needs as historians, combining visits to archaeological site and museums, with leisure activities and cultural events.
There are no words strong enough to recommend Indochina Pioneer and, especially, Sally. Special thanks to Cong, our guide in Hoi An, Lao, our guide in Sapa, Mon, our guide in Vientiane and Vuthi, our guide in Siem Reap. We learned so many things from these amazing, always smiling, intelligent people, not only about the history of their countries, but also about their culture and modern life in Vietnam, Laos and Cambodia. Overall, we feel like we booked a tour and in the end we got ourselves one-in a lifetime- experience.
Date of experience: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
IndochinaPioneerTeam, Manager at Asia Pioneer Travel, responded to this reviewResponded March 22, 2020
Hello Panos,
Thank you for taking the time to review us! Sally was really happy when we passed off your kind words on TripAdvisor to her. Our guides, too, were excited to hear about your amazing experience with them. Wonderful customers like you make us love our job even more.
We’re always looking to improve our tours and expanding our destinations year by year so I encourage you to come back and check us out again soon to see what’s new in Vietnam, Cambodia and Laos ;)
Thanks again – we appreciate it!
From Indochina Pioneer
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SvenClausen93
Julich, Germany
1
via mobile 
We had a tour in March 2020 which was provided by Ryan Mac. He was very helpful creating a tour according our interest and wishes. Hung, our tour guide, was excellent he told us a lot of information about Vietnam, cultural and historical wise. During the tour he also changed plans in consolation with us. Unfortunately the Corona Virus had made us changed several destinations we have planned to go to.
But he always had an alternative option for us so that we continued our trip but with another great alternative.
All and all we were in very good hands. We can only recommend Ryan, Hung and Indochina Pioneer. We will definitely book a tour by Indochina Pioneer on our next trip in Vietnam. Many thanks !
Date of experience: March 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
IndochinaPioneerTeam, Manager at Asia Pioneer Travel, responded to this reviewResponded March 15, 2020
Hello Sven,
Thank you for taking the time to review us! I’m sure that Ryan will be thrilled to hear this.
The situation with the coronavirus no doubt has affected your trip, while this required a number of changes in your plan, we are thankful for your understanding and glad that you still enjoyed your holiday in Vietnam.
We’re always improving our tours and expanding our destinations year by year so we hope to see you again soon in Vietnam and to show you more beautiful places in our country.
Thanks again – we appreciate it!
From Indochina Pioneer Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
C1287FHjonathant
National City, California
3
An amazing adventure. Mr. Ryan Mac assisted with customizing the UNESCO World Heritage Sites tour for our needs. We weren't interested in certain tours listed on their brochure, and he suggested different activities for us. 3 different countries, 6 different guides - Soukon in Siem Reap; Oun in Luang Prabang; Vito in Hanoi; Huong in Nha Phong; Trang in Hue/Hoi An; and Kim Sa in Ho Chi Minh City - all different personalities, all professional, knowledgeable, helpful, and friendly. Even though there were a lot of sites to see, activities to do - traveling with an elderly mother, they showed patience and understanding, taking care to assist my mom with large, uneven steps, stairs, and other obstacles that would hinder most mobility-challenged individuals. Our drivers took care to keep us safe on the road as we traveled to and fro, maneuvering through the traffic to get us to our destinations. This was a stress-free, relaxing vacation!s. I highly recommend IndoChina Pioneer, as well as Mr. Ryan Mac!!!
Date of experience: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
IndochinaPioneerTeam, Manager at Asia Pioneer Travel, responded to this reviewResponded March 15, 2020
Hi Jonathan,
Wow – thanks for your amazing review! I’m glad that you and your family loved all the Heritage Sites and activities that Ryan suggested for your itinerary.
I know Ryan put a lot of work into that trip so I’ll be sure to pass your kind words off to him. Our goal is to create a tour to suit you perfectly and I’m ecstatic that we were able to make it happen for you here. It also makes us happy that your family, especially your mother, feel that you are well taken care of and enjoyed the time travelling with Indochina Pioneer team.
Thanks again, we hope to see you again soon in Asia!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kevin O
Toronto
2728
Kata worked with us to create a tour that went where we wanted to go. We started planning with one of their itineraries, and then asked for a lot of changes to make it own our tour. Kata accommodated every request without a problem. All of the guides were good, some were excellent (Trang in Dalat, Cong in Hue/Hoi An, Vito in Hanoi). The hotels and private cars were all very good. The restaurants they include in the tour are usually higher-end restaurants that make Vietnamese food for tourists. If we were to do it over, we would ask them to take us to more restaurants where Vietnamese people eat, and I'm sure they would have no problem doing that. I have no hesitation in recommending Indochina Pioneer.
Date of experience: March 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
IndochinaPioneerTeam, Manager at Asia Pioneer Travel, responded to this reviewResponded March 13, 2020
Hi Kevin,
It was a pleasure organizing your holiday. I really appreciate you taking the time to share your feedback and being so open with us. I’m glad you felt happy when traveling with our guides and also with your transports and accommodations. I'll also pass off your words to Kata, no doubt she'll be thrilled to hear this.
We hope you’ll come and see us again soon in Asia! And maybe next time, we'll have the chance to take you to more local restaurants.
Love from Indochina Pioneer!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.