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Review Highlights
Awesome service

We had a wonderful 7-day trip last July; Kata was awesome to work with. So professional, reliable... read more

Reviewed March 31, 2020
Marionphotographie
,
Tokyo Prefecture, Japan
Lifetime of Memories

Liam did an amazing job putting together an itinerary based on phone/text conversations. We told... read more

Reviewed March 29, 2020
Mary Y
,
Milwaukee, Wisconsin
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Reviewed March 18, 2020

We are three friends who booked a private 26-day tour of Vietnam, Laos and Cambodia with Indochina Pioneer and had an amazing time. Our travel agent, Sally, was not only a great professional, but also an amazing person, personable, sweet and eager to do anything possible to turn our trip into a unique travel experience. She was in daily contact with us, making sure that everything would be perfect for us and she was available 24/7. Everything was beyond our expectations: hotels, activities, guides, transportation, meals, etc. The itinerary itself was set to meet our needs as historians, combining visits to archaeological site and museums, with leisure activities and cultural events.
There are no words strong enough to recommend Indochina Pioneer and, especially, Sally. Special thanks to Cong, our guide in Hoi An, Lao, our guide in Sapa, Mon, our guide in Vientiane and Vuthi, our guide in Siem Reap. We learned so many things from these amazing, always smiling, intelligent people, not only about the history of their countries, but also about their culture and modern life in Vietnam, Laos and Cambodia. Overall, we feel like we booked a tour and in the end we got ourselves one-in a lifetime- experience.

Date of experience: February 2020
3  Thank Panpapage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndochinaPioneerTeam, Manager at Indochina Pioneer, responded to this reviewResponded March 22, 2020

Hello Panos,

Thank you for taking the time to review us! Sally was really happy when we passed off your kind words on TripAdvisor to her. Our guides, too, were excited to hear about your amazing experience with them. Wonderful customers like you make us love our job even more.

We’re always looking to improve our tours and expanding our destinations year by year so I encourage you to come back and check us out again soon to see what’s new in Vietnam, Cambodia and Laos ;)

Thanks again – we appreciate it!

From Indochina Pioneer

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Reviewed March 15, 2020 via mobile

We had a tour in March 2020 which was provided by Ryan Mac. He was very helpful creating a tour according our interest and wishes. Hung, our tour guide, was excellent he told us a lot of information about Vietnam, cultural and historical wise. During the tour he also changed plans in consolation with us. Unfortunately the Corona Virus had made us changed several destinations we have planned to go to.

But he always had an alternative option for us so that we continued our trip but with another great alternative.

All and all we were in very good hands. We can only recommend Ryan, Hung and Indochina Pioneer. We will definitely book a tour by Indochina Pioneer on our next trip in Vietnam. Many thanks !

Date of experience: March 2020
Thank SvenClausen93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndochinaPioneerTeam, Manager at Indochina Pioneer, responded to this reviewResponded March 15, 2020

Hello Sven,

Thank you for taking the time to review us! I’m sure that Ryan will be thrilled to hear this.

The situation with the coronavirus no doubt has affected your trip, while this required a number of changes in your plan, we are thankful for your understanding and glad that you still enjoyed your holiday in Vietnam.

We’re always improving our tours and expanding our destinations year by year so we hope to see you again soon in Vietnam and to show you more beautiful places in our country.

Thanks again – we appreciate it!

From Indochina Pioneer Team

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Reviewed March 14, 2020

An amazing adventure. Mr. Ryan Mac assisted with customizing the UNESCO World Heritage Sites tour for our needs. We weren't interested in certain tours listed on their brochure, and he suggested different activities for us. 3 different countries, 6 different guides - Soukon in Siem Reap; Oun in Luang Prabang; Vito in Hanoi; Huong in Nha Phong; Trang in Hue/Hoi An; and Kim Sa in Ho Chi Minh City - all different personalities, all professional, knowledgeable, helpful, and friendly. Even though there were a lot of sites to see, activities to do - traveling with an elderly mother, they showed patience and understanding, taking care to assist my mom with large, uneven steps, stairs, and other obstacles that would hinder most mobility-challenged individuals. Our drivers took care to keep us safe on the road as we traveled to and fro, maneuvering through the traffic to get us to our destinations. This was a stress-free, relaxing vacation!s. I highly recommend IndoChina Pioneer, as well as Mr. Ryan Mac!!!

Date of experience: February 2020
Thank C1287FHjonathant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndochinaPioneerTeam, Manager at Indochina Pioneer, responded to this reviewResponded March 15, 2020

Hi Jonathan,

Wow – thanks for your amazing review! I’m glad that you and your family loved all the Heritage Sites and activities that Ryan suggested for your itinerary.

I know Ryan put a lot of work into that trip so I’ll be sure to pass your kind words off to him. Our goal is to create a tour to suit you perfectly and I’m ecstatic that we were able to make it happen for you here. It also makes us happy that your family, especially your mother, feel that you are well taken care of and enjoyed the time travelling with Indochina Pioneer team.

Thanks again, we hope to see you again soon in Asia!

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Reviewed March 13, 2020

Kata worked with us to create a tour that went where we wanted to go. We started planning with one of their itineraries, and then asked for a lot of changes to make it own our tour. Kata accommodated every request without a problem. All of the guides were good, some were excellent (Trang in Dalat, Cong in Hue/Hoi An, Vito in Hanoi). The hotels and private cars were all very good. The restaurants they include in the tour are usually higher-end restaurants that make Vietnamese food for tourists. If we were to do it over, we would ask them to take us to more restaurants where Vietnamese people eat, and I'm sure they would have no problem doing that. I have no hesitation in recommending Indochina Pioneer.

Date of experience: March 2020
1  Thank Kevin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndochinaPioneerTeam, Manager at Indochina Pioneer, responded to this reviewResponded March 13, 2020

Hi Kevin,

It was a pleasure organizing your holiday. I really appreciate you taking the time to share your feedback and being so open with us. I’m glad you felt happy when traveling with our guides and also with your transports and accommodations. I'll also pass off your words to Kata, no doubt she'll be thrilled to hear this.

We hope you’ll come and see us again soon in Asia! And maybe next time, we'll have the chance to take you to more local restaurants.

Love from Indochina Pioneer!

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Reviewed March 12, 2020 via mobile

5 Stars
Absolutely satisfaction recieved with Indochina Pioneer Tours.

Working with Emma Le was a complete delightful.

Her professionalism, knowledge and advice was crucial to the experience I received travelling throught both Vietnam and Cambodia.

The tour's setup were spectacular and transfers to and from each location went off without a hitch.

I would highly recommend this organization and especially Emma Le

thanks again for everything!

Date of experience: February 2020
Thank QuasiLama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndochinaPioneerTeam, Manager at Indochina Pioneer, responded to this reviewResponded March 13, 2020

Hi there Renato,

We appreciate the kind words! I’m excited to know that you're satisfied with our service. It’s always humbling to hear how we’re able to make our customers’ journey to Vietnam and Cambodia easier and more exciting.

I’m also happy that you have found Emma's advice crucial to your experience. We believe that she put a lot of work into that, so I’m glad to hear all her effort paid off and the whole trip has been amazing for you.

Thanks again for your review. We hope that we'll soon see you again in Asia!

Love from Indochina Pioneer

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