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“Hassle free tour of Vietnam, Cambodia and Laos”
Review of Indochina Pioneer

Indochina Pioneer
Ranked #16 of 848 Tours in Hanoi
Certificate of Excellence
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Owner description: Indochina Pioneer Co., Ltd is a fully licensed Vietnamese International Tour Operator who offers personally customized package tours all over Vietnam, Cambodia and Laos. Whether you are part of a group tour or on a tailor made itinerary, our staff both in the offices and out in the field will ensure that your every need is catered for. At Indochina Pioneer we believe passionately in the ethos of customer service and care.
Useful Information: Activities for older children, Activities for young children
Reviewed October 31, 2013

We wanted to visit the 3 countries of Indochina in a very short space of time. Lam assisted us to plan our independent tour of Vietnam, Cambodia and Laos. Nothing was too much trouble, and any changes we wanted to make to the itinerary were able to be accommodated. We met Lam in Hanoi, and he provided a personal touch, by taking us to lunch at a restaurant that he frequents and giving us a local Vietnamese eating experience.
Lam remained in regular contact throughout the Vietnam section of our trip to ensure that everything was to our satisfaction, and providing alternatives when the weather threatened to upset our travel plans.

We cannot overstate how much we enjoyed our tour with Indochina Pioneer. Everything was so well organised and there were no problems with any of the arrangements. The hotel rooms we stayed in were very good, the guides were all excellent, the drivers did a fantastic job, and the meals provided were exceptional.

In short, we can't recommend Indochina Pioneer highly enough, the tour exceeded our expectations, and it is a trip we will always remember fondly.

1  Thank Mick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinntravel, General Manager at Indochina Pioneer, responded to this reviewResponded November 1, 2013

Dear Mick L:

Thanks for the wonderful feedback. Nothing is more gratifying than hearing we did a great job, and everything went as planned. It was especially nice to hear that you really enjoyed the food also.

Lam thanks you for your kind words, and he will certainly pass on your compliments to the drivers and guide.

Thank you for choosing Indochina Pioneer for your vacation, and allowing others to read of your experience with us!

Best wishes,

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Reviews (388)
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302 - 306 of 388 reviews

Reviewed September 15, 2013

We contemplated using a local (to us) agent to organise our trip, but thankfully, we were introduced to Quyen and his team at Indochina Pioneer instead. He put together our personalised honeymoon itinerary in a matter of days, and it suited us to a tee. The perfect combination of adventure and luxury. We hardly had to lift a finger - our visas were done for us, we were greeted on arrival at every destination, we were given a mobile phone and told to call if and whenever we needed to, the hotel choices were great and the tour guides were friendly, fun and very knowledgable. I was also a little ill in Hanoi and the tour guide was extremely caring and helpful, and was ready to take me to hospital at the drop of a hat - it is a real comfort having someone local by your side to help you out when you become helpless.
Indochina Pioneer prides itself on the personal service it provides its clients and, from our experience, it has reason to be proud of itself. This tour company made our honeymoon stressfree from the start and fantastic throughout. And...I challenge you to try doing it yourself for cheaper. You won't be able to.
I cannot recommend this tour company highly enough - if you use them, you will not be sorry!

4  Thank Lesley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinntravel, General Manager at Indochina Pioneer, responded to this reviewResponded September 17, 2013

Dear Lesley T,

Thank you for choosing Indochina Pioneer to arrange your honeymoon. We pride ourselves in taking care of every detail on our private trip and were delighted you appreciated our efforts. We will certainly pass on your lovely compliments to our tour guides. As you stated, it is very comforting to have someone “local” to help when needed, just one of the advantages when using a knowledgeable company based in Vietnam!

We would like to take this opportunity to wish you both a very long and happy marriage!

Best regards,

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Reviewed August 28, 2013

Lam helped me organize a trip for my husband and I to Myanmar (Burma) in July. My first trip with Indochina Pioneer was with my family of 4 last June to Cambodia and Vietnam and second trip was with my high school students (14 photography students) in March (also to Cambodia and Vietnam). All the trips have been fantastic, and I trust Lam to organize all the details!

We spent 6 days in Myanmar beginning in Mandalay and then to Bagan, Inle Lake and Rangoon. Each place was unique and the short (20-40 minute) flights made it easy to get from one location to the next. Myanmar is changing very fast, so we felt lucky to visit now. There are many new cars on the road and lots of construction. Hotel prices are rising very quickly as well. Travel to Myanmar is not the same as other parts of Southeast Asia as the country does not have the same infrastructure. However, meeting people, learning about Buddhism and the country's complex history and culture, sampling Burmese food, and seeing the mix of old/new everywhere made it worthwhile. Our guides were very hospitable, and I especially recommend Mr. Aung Min in Mandalay and Mr. Moe Zaw around Inle Lake. Lam did an excellent job choosing hotels which were of the same standard as my other trips to Vietnam and Cambodia.

If you are planning a trip to Myanmar, I do recommend booking through Indochina Pioneer because there is a shortage of hotels in Myanmar now that it has opened up to more tourism. In Inle Lake for example, hotels book up months in advance during the high season and festival times. Lam also booked all our internal flights (which were always on time.....never mind the size/condition of the airplanes and airports......you get used to it.......). Lastly, he is familiar with the hotels and can ensure quality which is not necessarily the same standards as other places that have seen more tourism.

4  Thank NikiStefanelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinntravel, General Manager at Indochina Pioneer, responded to this reviewResponded September 2, 2013

Dear Niki Stefanelli,

Once again, we are delighted with the review you left for us. As before, trusting Indochina Pioneer again with your tour arrangements says it all. Returning to us for a THIRD time with the confidence we could arrange yet another excellent private tour for you is very rewarding for us, as we hope is was for you and your husband!

It was a pleasure for us to design another private tour for you.

Lam sends his regards, and was very happy that his personal knowledge of Myanmar allowed him to design the best trip possible for you.

Best wishes,

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Reviewed August 6, 2013

We travelled to Vietnam originally to be a part of a choir contest but our group of 30 then did extra travelling beyond the festival. As you could imagine there were 30 people each with their own arrival and return dates, requested itinerary and special needs. Lam was brilliant, sending us not just timely quotes but different costed options. My family were travelling for 4 weeks in total in Vietnam and we would ring Lam with a few days notice and say, we want to go see this waterfall, can you organise a car and driver and the quote would be on my email by the end of the day. Lam even met us when we arrived in Hanoi and took us out to lunch. Experienced travellers might want to skip the guide and just stick with the driver. The guides were all great but I prefer the extra engagement that comes from doing it yourself. If you like being looked after at every step then go with the guide.

4  Thank Brett_at_Tweed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinntravel, General Manager at Indochina Pioneer, responded to this reviewResponded August 7, 2013

Dear Brett_at_Tweed,
Thanks for taking the time to leave a review for us.It is always rewarding for Indochina Pioneer team to read our efforts were appreciated, and enjoyed by all.

Lam sends his regards and said it was a pleasure working with you, and especially getting to meet you in Hanoi.

Best wishes.

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Reviewed August 2, 2013

From the moment we were met at the airport by Cong, our 8 days in northern Vietnam flowed seamlessly from one attraction to the next. Cong was so knowledgeable about his hometown and the surrounding area, and was so patient with our many questions. And by the end of our trip, it was sad to say goodbye to him. This company not only organized a fabulous itinerary, but they know how to hire good people. (Not to mention that booking numerous excursions through the company cost less than if we had booked all these side trips on our own - an added bonus :)

2  Thank FrauW2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinntravel, General Manager at Indochina Pioneer, responded to this reviewResponded August 7, 2013

Dear FrauW2

We at Indochina Pioneer were delighted with your review of our company. I will certainly pass your compliments on to Cong, who will really appreciate them. Such comments give our guides encouragement to continue doing a great job with their private groups.

Thanks for pointing out the fact that we offer great value together with excellent itineraries for our Private Customized Tours. This will definitely give future clients the confidence to contact us.

Best wishes,

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