Myself and 2 friends stayed here for 3 nights at the end of May 2013. We booked for 2 nights in the dorm from hostelbookers. We chose this hotel for its location and seemingly good prices and good reviews.
We arrived at lunch time to check in, having already booked our room we didn't expect to find any problems. The hotel had double booked the dorm for our first night and we were given a better room for a "discounted price". After a 30 hour bus journey we couldn't be bothered to argue. The private room we were given was lovely with one double bed and one single. It was clean and had air con, wifi and a tv. Luxurious by our backpacker standards. We checked out at lunchtime and were made to wait for 2 hours in the lobby as the dorm still wasn't ready for us. After some arguing with the staff about what prices we would be paying for the dorm, we were given our beds. One bed had a broken locker so we tried to change the bed with reception which they said was fine; after we had told them which bed and locker they fixed it, but had again double booked one of our beds with a girl who had just arrived. So we had to clear up that situation before we could go out for the day.
I would say if you can get into the dorms this hostel is reasonably priced for budget backpackers. Although the wifi wasn't working on our floor, we were happy to have air con and breakfast included in the price.
The staff were friendly but pretty useless at communication which was what lead to our problems. Overall this was a good place to stay and I would stay again if in Hanoi.
- Official Description (provided by the hotel):
- Welcome to May De Ville Backpackers, a hostel with all the furnishings of a five star hotel. Built in 2011, right in the heart of the old quarter of Hanoi, it makes it makes a clean and convenient base from which to explore this exciting city. Spacious six bed dorms with air conditioning and en suite bathrooms as standard. Private double, twin or family rooms, which are all attractively furnished and come with added touches of luxury including big and comfortable beds, LCD televisions and a personal laptop. Free WiFi on every floor and a bank of computers in the lobby keep you connected with friends and family. Complimentary buffet breakfast which includes a wide selection of pastries, fruit, cold and hot meats and eggs cooked to your liking. American pool table, darts' board and cinema room with access to hundreds of great movies. 24 hour security guard to keep you safe, as well as security cameras and electronic key access to all the rooms. For your valuables there’s a safe in each room, while the dorms have secure lockers. In every sense you’ll sleep soundly at May De Ville Backpackers. ... more less
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