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“The other (and better) Viet Nam” 4 of 5 bubbles
Review of VivuTravel

VivuTravel
Ranked #6 of 42 Nature & Parks in Hanoi
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Vietnam Tour - Vivutravel is a leading, trustworthy and professional tour operator in Vietnam since 2006. We offer a wide range of Vietnam holiday and Indochina tour packages to the most exciting destinations in the areas at most competitive price. We are specialists in private and tailor made holidays and your travel inquiries at Vivutravel, can always be customized to suit your interests and needs such as budget, travel styles, choice of hotel, dinning, transportation, tour guide...
Useful Information: Activities for older children, Activities for young children
Ko Lanta, Thailand
Level Contributor
90 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“The other (and better) Viet Nam”
4 of 5 bubbles Reviewed April 4, 2014

Thank you so much for making our holiday a very special one! We had a tailor-made 23 days' tour from South to North Vietnam and enjoyed it a lot. When planning the trip Vivutravel was very flexible when it came to our special requests.Minor issues that occured during the trip were taken care of immediately and meeting Kim Dung, the lady who organized everything, at the end of our trip, was a real nice "extra".

Visited March 2014
Helpful?
5 Thank PetraBT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivutravel2, Director of Sales at VivuTravel, responded to this review, April 10, 2014
Hi Petra,

Thank you so much for all of your recommendation!

I'm very happy to meet you at Vivutravel's office and take nice pictures with you.

As our suggestion, living in Vietnam is also a good idea with peaceful atmosphere, friendly people and beautiful nature.

So I really hope that we will have chance to meet again in Vietnam!

Wish you all the best!

Kim Dung
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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132 reviews from our community

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Date | Rating
  • English first
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  • German first
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  • Any
English first
Koti in Warwickshire
Level Contributor
71 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 97 helpful votes
“Excellent yet again”
5 of 5 bubbles Reviewed March 28, 2014

If you want to see Vietnam forget booking the usual package tour no matter how exciting or special the travel agent tries to make it sound just do yourself a favour and save yourself a lot of time and go to Vivutravel's site on the internet and let them start planning your tour. I promise you you will see the real Vietnam shown to you by guides who really do know their country, who can speak your language so can answer whatever question you want to ask them. They make your holiday fun, interesting, exciting and affordable. No other travel agent, I'm sure does this,tailor makes your holiday to the degree Vivutravel does, you can make changes when and if you need to, you will go to places the crowds don't go to.
We have now used Vivutravel three times and have not been disappointed at all. The guides, the drivers, the restaurants, the hotels used are all fantastic. The trips that are booked are of the highest quality and are so interesting.
Whether you want a holiday full of thrills or one more sedate Vivutravel can arrange it. Be good to yourself, you deserve it and get looking at Vivutravel's site.

Visited March 2014
Helpful?
9 Thank Lyn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivutravel2, Owner at VivuTravel, responded to this review, March 30, 2014
Dear Lyn and Barry

Thank you so much for your great comment which encourages us a lot to continue excellent service. Our meeting at Vivutravel's office was special and we loved your gifts so much. You have travelled with Vivutravel 3 times and we do hope to see you again because you are now in our heart, too. You are not our tourists, but friends and family.

All The Best!
Tuan (on behalf of Vivutravel)
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Melbourne, Australia
Level Contributor
11 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“Vital Vietnam”
5 of 5 bubbles Reviewed March 20, 2014

After being recommended to use Vivutravel, my Mum and I thought instead of spending hours on the net we would give them a go. It was an amazing experience that Dung organised for us. The 10 days and night went by with no problems what so.ever. The drivers and guides were always on time and were always giving us an incredeible amount of information no matter where we went. We went from Ho Chi Minh City to The Mekong Delta, then to Hanoi and to Ha Long Bay, down to Hue and onto Hoi An with a perfectly slower day to enjoy the resort and the local surrounds. Then back to Ho Chi Minh for some shopping and then our tour finished. It was so easy. Thank You so much, it was wonderful.

Visited March 2014
Helpful?
3 Thank Hessyhg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivutravel2, Director of Sales at VivuTravel, responded to this review, March 24, 2014
Hi Heather,

Thank you so much for your review which is very nice!

I will surely send your comments to all of our guides & drivers which will be big supports for their jobs.

And we really hope that we will have chance to meet you again in Vietnam.

Wish you all the best!
Kim Dung
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, B.C.
Level Contributor
18 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
“Very Happy with our Vietnam Adventure!”
5 of 5 bubbles Reviewed March 9, 2014 via mobile

Thank you Vivutravel, starting with Kim Dong who was very patient with me as I tried to make a final decision on our private tour itinerary. She was very helpful making suggestions and getting back to me very quickly. We visited Hanoi and Halong Bay with Sunny, Sapa (Bac Ha market) with Lam, Hue with Tuan, Hoi An, Ho Chi Min City and Can Tho with Do. It was an amazing 18 days. Great pace, no worries for the most part, great balance of tours and free time. I would recommend the folks at Vivutravel to everyone.
Halong Bay - try and go smaller boat. We had 9 total guests and it was great and Red Dragon 1 from Indochina was fabulous. Sapa and the Bac Ha market were amazing with our guide Lam from the H'mong people ( you may want to take the best train available tho!) Another amazing day was the floating market near Can Tho our bike ride through the village and cooking class thru the Hoi An Beach Resort. It was an amazing trip with great info from our guides and delicious food! The traffic is crazy but Vivutravel's drivers always made me feel safe.

Visited February 2014
Helpful?
5 Thank kristine61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivutravel2, Owner at VivuTravel, responded to this review, March 17, 2014
Dear Ms Laurel Sandvik

Thank you so much for traveling with Vivutravel and your great feedback about Vivutravel's people and services. We are very happy that you had a good time in Vietnam and enjoyed many things.

We wish you all the best and hope to see you again!

Many Thanks and Best Regards
Nguyen Minh Tuan (Director ot Vivutravel)
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London, United Kingdom
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“Cambodia and Vietnam”
5 of 5 bubbles Reviewed March 4, 2014

We have recently returned from a fantastic 3 week private tour of Cambodia and Vietnam organised through Vivu travel in Hanoi. The agency was recommended to us from some friends in the UK.

We first arranged to travel to Vietnam a year ago and the entire itinerary had been planned down to the last detail with Vivu travel, when we had to suddenly cancel at the last minute due to a family bereavement. Not only did they cancel all of our individual trips at no cost but they also returned our deposit without any hesitation.

A year later and the whole trip was rescheduled with an extra add on of Cambodia. Again Vivu travel were amazing. We have travelled quite extensively and normally always travel independently but felt that on this occasion we needed the services of local guides and drivers. We wrote many emails and discussed exactly what we wanted from the holiday and their local knowledge proved to be invaluable.

We were met at every airport or hotel by polite and informative local guides who were always accompanied by a driver and a very comfortable car. They were always flexible and each day we discussed what was planned and how long we wanted to spend on each visit. There was even one occasion when it rained so heavily in Hoi An we asked if we could swop our bicycle ride to the next day and this was done without any problem.

If you are planning a trip to Vietnam then use VIVU travel rather than an agent in your own country, as I can assure you they know their country and the price will be less expensive, but more importantly you will, without question, get the best service you have ever had from a travel agent!

Visited January 2014
Helpful?
5 Thank travel44304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivutravel2, Owner at VivuTravel, responded to this review, March 6, 2014
Dear Karen

It is me, Tuan. I am so happy to see your review on Tripadvisor and knowing that you enjoyed the trip and had great time in Cambodia and Vietnam.

On behalf of Vivutravel, i would like to thank you so much again for traveling with us. I wish you and your family all the best and hope to see you next time.

Kind Regards
Tuan
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