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“Had a good stay for 2 weeks”

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Rising Dragon Haven Hotel
Ranked #423 of 578 Hotels in Hanoi
Bangkok, Krung Thep, Thailand
Level Contributor
74 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Had a good stay for 2 weeks”
4 of 5 bubbles Reviewed January 24, 2013

I stayed there for 2 weeks while doing some implementation in Hanoi.
It was nice and new (i was there in June 2011). The staff were nice.
But the breakfast might not be so great if you stayed two weeks like me. LOL.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NandaLinnAung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
    46
    10
    3
    1
    0
See reviews for
10
27
3
6
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
New York, New York, United States
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed January 24, 2013

This hotel is on the outskirts of the Old City. Nice hotel. Rooms are good. Not everyone speaks English but enough to manage. Near the lake. Interesting place to walk around. Staff very helpful. Long walk to get into the old section but worth the walk. The old area is lovely.

Room Tip: All I saw were fine.
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 18, 2013 via mobile

That was great stay, we would like to say thank to Anna and Thomas, both of you were great for service. We indeedly enjoyed our room, breakfast and the city trip as well. We will come back if we have time!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kenesy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marigoldhotelhanoi, Hotel Manager at Rising Dragon Haven Hotel, responded to this review, January 22, 2013
Dear Valued Guest ,
Thank you for your very nice comment, I and all staff, Mr. Thomas and Ms. Anna appreciate your kind words. Our staff strives to create a service experience for our guest that is lasting. We endeavour to offer a positive experience for all of our guests and it is nice to know when this happens. I hope we get to see you again in the near future. Thank you again
Bui Thu Huong
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
155 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed January 11, 2013

Just spent a lovely time in this hotel, could not have been better, Mr Thomas arranged our trips for us, what a nice man, he helped us plan the perfects trips could not have had a better time, will come back again and tell all our friends. Perfect

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dannytamimaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marigoldhotelhanoi, Hotel Manager at Rising Dragon Haven Hotel, responded to this review, January 13, 2013
Dear Sir.
Thank you for your review about Marigold Hotel Hanoi. We are very glad to hear such a nice words about our services as well as the professional staff. It will be a real pleasure for us to host you in our hotel again. With kind regards and my best wishes for 2013.
Best Regards,
Bui Thu Huong
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 7, 2013

Hotel located on the edge of center Hanoi Old street, but all attractions within a short distance. We stayed at hotel for two times before and after our trip, found this was great, A family room that booked in advance was quite brilliant because we got special offers for our family room(a last minute deal), our room which was faced to the street and located on high floor, definitely quiet from the noisy streets. Friendly staffs would show some great restaurants as well. Also, hotel located just five minutes from the Night market and we enjoyed it on the weekend.

Room Tip: Email and ask for a special offer to get a great room for your stay
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CHING C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marigoldhotelhanoi, Hotel Manager at Rising Dragon Haven Hotel, responded to this review, January 7, 2013
Dear Valued Guest,
First of all thank you to choose again Marigold Hotel Hanoi for your stay in Hanoi. It is very important for us that a customer returns, it is a sign that he/she enjoyed the previous stay with us. We would like to thank you for all your wonderful comments regarding the hotel, location, price and the friendly service provided by our staff. Your wonderful words are the best compliments for us and I am really proud of them. It has been a great pleasure to have you staying at Marigold Hotel Hanoi and we look forward to welcoming you back soon.
Warmest regards
Bui Thu Huong
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaling Jaya, Wilayah Persekutuan, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 5, 2013

It was a last minute decision to holiday in Hanoi - inspired by my brother who had just got back from their X'mas hols staying at the Marigold Hotel. Since my bro sang praises about the Hotel's excellent service, my husband + I decided to send them an email indicating our wish to fly over in 2days' time, and, if they can book us a room, local tour + tickets for the Puppet Show. As it was such short notice, we did not have much hope of the hol materialising. But to our delight, we received an INSTANT reply from a "Ms MY"! This was followed by many quick exchanges of e-mails. All our requests were met with within this short time, including Ms MY's initiative in juggling our tight schedule so that we get to see the puppet show (tickets for most shows were fully booked)! We are indeed v impressed with Ms MY's efficiency, sense of urgency + resoursefullness! And of course it must go on record too that all the Hotel staff- from the bell boy to the front desk receptionists - they were truly v helpful and service was always with a smile :)!

All in all it was an enjoyable holiday- despite being "robbed" on New Yr's eve by the salesgirl 2 shoplots away from the Puppet Theatre. Though still traumatised, I must say there are plenty fond memories that made me want to go back to Hanoi- and it will be back to Marigold Hotel whose service and room (in terms of cleanliness+comfort) matches many 5-Star hotels that I have stayed overseas. Thank you again, Ms MY and Hotel team for making our stay a pleasant and memorable one ^_^ ! Happy New Year + may 2013 brings to all of you good health, wealth + abundance joy!
CATHERINE YEANG - Malaysia (Dec 2012)

Room Tip: I read comments and was forewarned that the front room will be noisy. We had a front room that actua...
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CATHERINEYEANG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shanghai
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed December 31, 2012 via mobile

Good reviews on Tripadvisor but this place is at best average. We booked a suite expecting something somewhat superior but it turns out that all the suites are facing the main road and we had to buy earplugs to be able to sleep at night! Service is friendly and overall cleanliness is OK, but this place does not stand out in any way.

Stayed December 2012, traveled as a couple
Helpful?
Thank TravisTheTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marigoldhotelhanoi, Hotel Manager at Rising Dragon Haven Hotel, responded to this review, January 2, 2013
Dear Guest.
Thank you so much for taking the time to give us your valuable feedback following your recent stay with us. I am pleased to note that we fully met your expectations in terms of service and product consistency. I am very sorry for the problem with the noise in the street. In fact, our window try to block all exterior sounds with a modern and adjustable system of soundproof, sometimes is very difficult do not have any exterior noise since the hotel is located in one a busy main road of Hanoi. Next time I suggest ask for an interior room. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
On be half of Marigold Hotel Hanoi Hotel, Wish you and your family have a new year with a good health and happiness!
Sincerely,
Bui Thu Huong
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rising Dragon Haven Hotel

Property: Rising Dragon Haven Hotel
Address: Phan Dinh Phung Street | Old Quarter Hanoi, Hanoi 10000, Vietnam (Formerly Marigold Hotel)
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #423 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rising Dragon Haven Hotel 3*
Number of rooms: 35
Official Description (provided by the hotel):
Located on a single of a most pleasing street in Hanoi with most aged trees as well as French architectural villas – Phan Dinh Phung street, Rising Dragon Haven boast for her newly appearance. It is a stylish example of standard Vietnamese style architecture with modernized classic façade. Close to Dong Xuan market which is famous spot of Hanoi Old Quarter. ... more   less 

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