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“Excellent Service & Quality Hotel” 5 of 5 bubbles
Review of Parkson Hotel Hanoi

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Parkson Hotel Hanoi
Ranked #99 of 578 Hotels in Hanoi
Certificate of Excellence
Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent Service & Quality Hotel”
5 of 5 bubbles Reviewed July 14, 2013

Our family stayed & booked 9D8N packages tour in this hotel in June 12, 2013. The hotel located at busy and noisy old quarter city area. The room was new, clean and big spacious with nice decoration. The room provided of facilities like internet, flat plasma television, mini refrigerator, hair dryer, etc. The hotel owner, Mr Kenny and the staffs are very polite, friendly and helpful. Especially the staff, named Mr Joe, he is very fast respond and reply our feedback about our tour in Sapa and free upgrade for us - 1 night suite room in Halong Bay, Glory cruise and 2 nights suite room in Hanoi city. Due to the excellent & quality service of the owner & staffs, to makes us feel so welcomed and home stay. We highly recommended to all the friends and tourists.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chelsea2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 reviews from our community

Traveler rating
    168
    54
    13
    3
    3
See reviews for
33
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10
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
Ho Chi Minh
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 17, 2013

A nice stay, no any complain, our rooms was very big space, soft beds, and nice street views form our room. Staffs were very helpful., and always appear to help you if you had questions, they also not mind to give you right directions to good restaurant to eat and good place to see in Hanoi. We enjoyed our seeing water puppet show very much. A hard way all the artist did to have a nice show above water. Highly recommend this hotel, and would love to stay one more time again

Room Tip: Deluxe room, 4 floor
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Susane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 3, 2013

Could say the customer service is by far the hotel's signature. Every staff is very friendly, welcoming, helpful and accommodating. The superior room is not very large( around 28 sq) but one doesn't go to Hanoi to spend time in a hotel room and we think it is enough for 3 person with private en suite bath-room and sofa for relaxing . The buffet breakfast (included in the price) is really very good, and they serve some of the best coffee. One can't beat the hotel's location either - in the heart of city, close to everything, just a few walks to the lake. And for the price, it is a good value. We will definitely book stay there again if we have a chance to return Hanoi.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nilestiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 28, 2013

We were so pleasant, satisfied and happy to stay at Thaison Hotel Hanoi for 2 nights. All was very exceptional, breakfast was great, and staff was very nice, friendly & helpful. Breakfast was excellent with many choices such as Spring Rolls, noodle soup, chicken noodle, eggs... Just 100 metes from the Hoan Kiem lake so its location was the best in Hanoi. Love this hotel!

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fishcantwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parkson Hotel Hanoi

Property: Parkson Hotel Hanoi
Address: 7 Hang Mam | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #99 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Parkson Hotel Hanoi 3*
Number of rooms: 25
Official Description (provided by the hotel):
Parkson Hotel Hanoi is located conveniently in a quiet street - freedom from the hustle and bustle of the city, in strategic business and financial center of Hanoi, whether it is for business or pleasure, which allow you reach an unique experience in the most comfortable staying. Moreover, it takes you a few minutes walking to Hoan Kiem Lake and 10 minutes to Dong Xuan Market, you can easily access to restaurants, attractive places, shopping areas and historical sites around Hanoi Old Quarter. Exceeding your expectation for business or leisure staying with its full complement of amenities and 3.5-Star international standard services, Parkson Hotel Hanoi bring you pleasure and comfort of 38 rooms featuring modern well-furnished and air-conditioning rooms. All guestrooms are designed elegantly with wooden floor, sharp TV screen, tea and coffee facilities, mini-bar, multi channels satellite television, IDD telephone, combination shower/bathtub, hairdryer, remote control air conditioning, writing desk, and safety boxes. Wifi internet is available at lobby, business center and ADSL in all rooms are freely provided to in-house guest. ... more   less 
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