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“Wonderful Experience”
Review of Nesta Hanoi Hotel

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Nesta Hanoi Hotel
Ranked #205 of 603 Hotels in Hanoi
Reviewed March 7, 2013

The hotel staff were always ready to assist and help when needed. The rooms were very spacious, and timely cleaned. I enjoyed the restaurant food selection. The varieties of fruits, including the dragon fruit addition was highly cherished. The restaurant workers were equally great. There is no doubt that the hotel presented a very welcoming atmosphere that impressed me, given that the visit was my first to Vietnam/Hanoi.

  • Stayed: January 2013, traveled on business
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Thank Oswald U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VistaHanoi, General Manager at Nesta Hanoi Hotel, responded to this reviewResponded March 11, 2013

Dear Oswald U,

It is such a great pleasure for us to know that our services had met your satisfactions.

From your comments, we will do our best to provide you the better services next time you visit our hotel.

Please keep in touch if you need any assistance or further information.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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31 - 37 of 68 reviews

Reviewed January 25, 2013

The room is reasonable to good. The breakfast is good. The restaurant is good. The staff is helpfull. No other amenities like pool, gym, etc. Not great atmosphere, just reasonable, but not very cheap or something. Rather find a good deal with Hilton, Nikko or Intercontinental.

  • Stayed: January 2013, traveled on business
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Thank PJ K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VistaHanoi, General Manager at Nesta Hanoi Hotel, responded to this reviewResponded March 12, 2013

Dear Mr. P J K,

First of all, I would like to send you our thanks for using our hotel during your business trip in Hanoi.

Your recommendations will help us to make our service better and completed in the coming time.

We are always looking forward to welcoming you.

Best regards,

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Reviewed November 13, 2012

This Hotel made our party feel so at home. Everything we asked for we got with a big smile, they booked all our trips with the utmost efficiency and they went off without a hitch. The rooms are excellent and spotless and the breakfasts were fine.But for us it was the help and friendliness of all the staff, particularly the desk staff, that made our visit special. PS Le Jardin bar across the road is very friendly as well.

  • Stayed: November 2012, traveled with friends
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1  Thank 1877thewanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoMinhHoa, Manager at Nesta Hanoi Hotel, responded to this reviewResponded March 24, 2014

Dear 1877thewanderer,

Thank you so much for staying with us.

We have been glad to know that you had a comfortable stay with us and our staff as well as service.

We really appreciate your sharing comments on Tripadvisors to our other customers.

Hope to have a chance to see you again.

Wish you good health and happiness!

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Reviewed June 14, 2012

Apart from a little miscommunication about an airport pick-up, the staff at Hanoi Vista really went out of their way to help me organise business and a tour when I had free time. The manager, Thomas, sat and chatted with me about Vietnam, living abroad, etc. All the staff were exceptionally polite and helpful.
The room was very comfortable - I can't fault it. And the hotel meals were all well prepared, though get there early for the breakfast!
Would be more than happy to stay there again.

  • Stayed: June 2012, traveled on business
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1  Thank Malcolm S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoMinhHoa, Manager at Nesta Hanoi Hotel, responded to this reviewResponded March 24, 2014

Dear Malcolm S,

Thank you for sharing your comments with our next travelers on Tripadvisor.com

Your reviews are really helpful and help us a lot to make our services better and better.

We look forward to seeing you if there is any chance.

Wish you all the good things!

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Reviewed March 26, 2012

We have just returned from a 3 week holiday in Vietnam and this was by far the best hotel of our itinerary (our trip was organised by a local travel agency). We stayed 4 nights during our first week.
The hotel is very new and the rooms are big and have a nice bathroom.
The staff is fantastic and they made us feel at home since the first day.
Breakfast is excellent with lots of choice.

I highly recommend this hotel!

  • Stayed: March 2012, traveled as a couple
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2  Thank AdamSolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoMinhHoa, Manager at Nesta Hanoi Hotel, responded to this reviewResponded March 24, 2014

Dear AdamSolo,

We really appreciated your reviews on our hotel.

It is really helpful for those people who have intended to travel to Vietnam.

We hope to have a chance to see you again.

Wish you all the good things.

Best regards,

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Reviewed March 10, 2012

Spacious room, marble smallish bathroom, very clean. Enjoyed the streetscape out of restaurant window. Great breakfast choice. Hotel felt and was very new. Niiiiiice!!! Excellent customer service by all staff. Manager Chinh could not do enough for us. We felt like vips. Less than five minutes drive from railway station, close to shopping precinct.

  • Stayed: February 2012, traveled as a couple
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1  Thank Virginia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoMinhHoa, Manager at Nesta Hanoi Hotel, responded to this reviewResponded March 26, 2014

Dear Virginia L,

It was such a great pleasure to welcome you to our hotel.

Your recommendations on our services would be useful for those people intending to visit Hanoi.

Thank you so much for spending time on sharing your experiences about our hotel.

We are always looking forward to seeing you again if possible.

Wish you all the good things!

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Reviewed March 6, 2012

Stayed here 2 nights. Very clean and good sized rooms. Great choice for breakfast. Free internet in lobby.

  • Stayed: February 2012, traveled with friends
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2  Thank Kaydeemelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoMinhHoa, Manager at Nesta Hanoi Hotel, responded to this reviewResponded March 26, 2014

Dear Kaydeemelbourne,

First of all, thank you so much for staying with us during your trip to Hanoi.

Then, we really appreciate your sharing comments on our hotel services. Pretty sure that your reviews would be useful for our next guests.

We hope to have a chance seeing you again in our hotel.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nesta Hanoi Hotel

Address: 30 Nguyen Thuong Hien Str | Hai Ba Trung Dist, Hanoi 100000, Vietnam (Formerly Vista Hotel Hanoi)
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #205 of 603 Hotels in Hanoi
Price Range: $60 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nesta Hanoi Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
Nesta Hanoi Hotel is within 5 minutes’ walk of Thuyen Quang Lake, Hanoi Train Station, and the local market. It features an international restaurant and free Wi-Fi throughout the hotel. The air-conditioned rooms at Nesta Hanoi Hotel have a small seating area by the large window. Each room has a TV, a safety deposit box, and tea/coffee making facilities. The private bathrooms are fitted with a bathtub and a hot shower. The hotel has a 24-hour front desk and a business centre. Car rental, currency exchange, and laundry services are available. For breakfast, lunch, and dinner, Le Palace Restaurant offers buffets with Asian and Western dishes. Guests can also order room service. Nesta Hanoi Hotel is a 15-minute taxi ride from Hoan Kiem Lake, and a 20-minute taxi ride from Dong Xuan Market. Noi Bai International Airport is 45 minutes away by car. Hai Ba Trung is a great choice for travellers interested in street markets, city walks and street food. ... more   less 
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