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Lucky 3 Hotel
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Reviews (202)
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All reviewstop floorgreat locationold quarterbrick wallhang bongvip roomrooftop terracebreakfast is servedbreakfast restauranthoam kiem lakephodecent hotela wonderful staycentral locationevery morningrooms are cleancouple of nights
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115 - 120 of 202 reviews
Reviewed October 26, 2013

Stayed 4 nights at Lucky 3 hotel. Our Family room was clean, with plenty of space and nice comfortable beds/linnen. The sanitary installations were all up to date and of good standard. The room was on the 6 floor and had a nice spacious terrace overlooking Hanoi. location was excellent for discovering the old Quarter. The hotel is fairly new, family run and the staff was attentive and very helpful at all times during our stay. To be recommended!

  • Stayed: October 2013, traveled with family
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Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuckyHotel G, Director of Sales at Lucky 3 Hotel, responded to this reviewResponded November 4, 2013

Dear Peter H,

Thank you so much for spending your treasure time sharing your experience on the TripAdvisor site.
We are strong believe that customer trust is not an easy thing to get so that we are try our best to working hard everyday and customer satisfaction who trusting and coming to our hotel is the main target we arm to.
Overall, thank you so much for your support our hotel and the entire team looks forward to welcoming you back as loyal guests at LUCKY 3 HOTEL!
With best regard!
Thu Huong/ Ms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2013 via mobile

I had my family here for a week, the staff was helpful beyond expectation, from begining to end. I can highly recommend this hotel if you have friends or family over for a stay. Pricing is ok, and location is good if you want to explore the old quarter (five minutes walk from Hoan Kim Lake)

Stayed: October 2013, traveled with friends
Thank SirKimmothy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuckyHotel G, Guest Relations Manager at Lucky 3 Hotel, responded to this reviewResponded October 27, 2013

Dear Mr Peter,

Thanks for your recent review on Tripadvsior, we work hard at continually trying to improve our service to our guests. We are delighted to hear you had a great time at Sky Hotel and enjoyed the service from our staff as well as breakfast in our hotel.

Wish you and your family have a great time in Viet Nam!

We look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2013

Comfortable hotel, and good service from the staff, such as Yen Cao, and the room price 40 USD every night, it is a average price in this area.
Comfortable hotel, and good service from the staff, such as Yen Cao, and the room price 40 USD every night, it is a average price in this area.

Room Tip: the room near the street side is good, but have little noise.
  • Stayed: October 2013, traveled on business
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1  Thank qingbin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

Kind, friendly and hospitable staff. They will provide quality service even at the wee hour of the morning with smiling faces, not waiting for any tip..they are quick to respond to request and assistance. In case you get lost, and you find their other branches, those staff will be kind to bring you to your right hotel. Breakfast is ordinary but becomes great because of good quality service ! you can ask for anything, vietnamese noodles, american breakfast, fruits...try their lemon and watermelon juice, fantastic. Location is divine - at the heart of the shopping center, just 10 to 15 min walk to the lake and to the famous cafe and dining areas. Have unlimited internet inside the room or you can use their 4 computers at the lobby where you can do your work if you want to. The room is big and always clean..When we get back to Hanoi, we will stay again at Lucky 3 Hotel as the Manager promised to bring us to the villages... that would be exciting.

  • Stayed: July 2013, traveled as a couple
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2  Thank Teresita P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuckyHotel G, General Manager at Lucky 3 Hotel, responded to this reviewResponded October 27, 2013

Dear Teresita P,

Greetings from General Manager at Lucky 3 Hotel
I am so happy to read how much you have enjoyed your stay and that you were able to enjoy all Hotel location and the service throughout. I am truly grateful for your feedback. A feedback such as yours encourages us to keep on providing high standards of services.
Mrs Huong hope to see you to bring you to the villages.
We look forward to welcoming you on another occasion very soon.
Best regards
Thu Huong/ Ms

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Reviewed September 22, 2013

Lucky 3 is in a great location of Ha Noi! Close to the most delicious eating spots I've experienced in Viet Nam. Also walking distance to many attractions and the lake. The staff were very friendly, welcoming and eager to assist. My room was basic but generally clean. I found the bed a bit hard (that comes down to personal preference) but the room was quiet - no street noise. The breakfast was great! Good WIFI access.

  • Stayed: August 2013, traveled on business
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1  Thank Simone M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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