The sign in the hotel reads HANOI TRJUMPHAL HOTEL (note the 'J').
Sadly we had booked online and specifically requested the city-view room, but when we arrived, we were silently given rooms without a view. When we discussed with the Front Desk staff, we were told that the rooms were unavailable and that our rooms also had a window(view).
Indeed we did have a window, but it faced a disused circular staircase that led down to a storage dump area. Not much of a view, but more of a dampener.
The next morning, the manager personally came to apologize for the misunderstanding and to give a discount.
As a room, it was sufficient as a place to stay for the night.
The free WIFI worked fine for us at the lobby, but could not get WIFI reception in our room.
- Official Description (provided by the hotel):
- Hanoi Triumphal hotel is located in the highly dynamic downtown. Fully intertwined with the rich history of Vietnamese people in general and The Hanoian in particular, this location brings forth the sights, sounds, tastes, smells and customs of the Vietnamese community where are the most attractive places such as: Hoan Kiem Lake, Water Puppet theater, Dong Xuan Market, Ho Chi Minh Mausoleum, The Temple of Literature, Tran Quoc Pagoda…Hanoi Triumphal hotel – a new 3 star hotel with 30 spacious and well-furnished rooms, designed follow modern blend with classic style, Hanoi Triumphal hotel bring to you the feeling cozy and pleasant stay like in your own home. With the staff-team who are very professional, friendly and extremely helpful, we promise will bring you the best satisfaction in quality of the our services. Hanoi Triumphal Hotel, the impression is at first moment! ... more less
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