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“Mai Chau 3 Day Trek: Stunning Scenery, Disappointing Service”

Ethnic Travel - Day Tours
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“Mai Chau 3 Day Trek: Stunning Scenery, Disappointing Service”
3 of 5 bubbles Reviewed January 16, 2013

We did the 3 day/ 2 night homestay and trek in Mai Chau with Ethnic Travel. The scenery was unbelievable, and the best we have experienced thus far in Vietnam. Unfortunately the tour seemed a bit disorganized and we were extremely unlucky with our guide: who could barely speak English, and had no interest in teaching us anything about our surroundings. Our group was bundled with another group midway through the tour, and fortunately their guide proved a lot more capable. The hikes were much shorter than promised, and the tour involved more buses between villages than actual walking which was very disappointing, but I suspect that that is just how things are done in Vietnam.

Visited January 2013
Helpful?
4 Thank NickSA85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Sydney
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Thoroughly enjoyable Sapa adventure”
5 of 5 bubbles Reviewed January 11, 2013

We did the 3 nights/2 days Sapa adventure with ethnic travel and really enjoyed it and thought it was great value for money. Our guide (a local tribesperson) and homestay family were all lovely and we loved the Sapa area - in fact, we were sad to have to say goodbye to our guide at the end.

Our only criticism was that we were a little unsure of the arrangement for getting back to Hanoi after we'd left our guide and had an unpleasant experience with a tout as a result but I provided extensive constructive feedback to Ethnic, including writing a couple of emails and a long phone call, on how to improve the trip for other travellers and hopefully no one else falls into the same trap. But please don't let this put you off though as I highly recommend this trip - just make sure Ethnic explain the arrangements to you when you go to their office at the start of the Sapa adventure.

Visited December 2012
Helpful?
Thank MattGD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
80 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
“One day Red River Delta excursion”
4 of 5 bubbles Reviewed January 9, 2013

I booked and paid for this from Australia and could not fault the service or the experience. All communications/queries were dealt with very promptly; our guide was there to pick us up at the appointed time and our family of four were the only people on the excursion. We had a very comfortable large Toyota 4WD for the drive (c. 2 hours) and we were able to specify when and if we wanted to stop along the way. Our guide was very friendly and knowledgable - her English, although heavily accented, was good, and she was happy to answer all our questions. The cycling was great - through the narrow village streets past houses and gardens that we would never have seen otherwise and the lunch prepared by our host family was some of the best food we've had so far in Vietnam (and we've been eating exclusively local food and a lot of street food). After, the canoe trip through the caves was enjoyable - and better for the fact that we were able to specify that 5 caves was more than enough for us (there are 12 in total, but really, seen one, seen 'em all...) and that we didn't want to stop off and climb the hill to see the seldom-visited and slightly skanky-looking pagoda (our guide was thrilled by our decision...by this stage, she was freezing). Overall, we were very happy with this excursion as a way to see a small part of the local, semi-rural Vietnames life off the main tourist trail that we wouldn't otherwise have had the chance to see.

Visited January 2013
Helpful?
Thank Kirsten L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Modena, Italy
Level Contributor
90 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
“A reliable travel agency”
5 of 5 bubbles Reviewed December 20, 2012 via mobile

If you are going to Vietnam and you want to make an excursion you must call Ethnic Travel!

I have went to Hanoi and to HCMC and this travel agency have organized two excursions for our group (5 persons).
We visited the Mekong Delta which was awesome and we also went two days to Bai to long bay and Halong Bay.
Unfortunately in Ha Long a typhoon ruined our excursion and we could not go to visit the wonderful bay and we had to go back to Hanoi.
We went to the agency and after a short negotiation they have refund us almost completely. So we really could not complain!

Further more the guides of this agency are very friendly, professional and expert!
If you are lucky time to have Hien as your personal guide you will be very happy. Her English is very good, a way better then the medium Vietnamese person!!

Helpful?
Thank Attilano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne, Australia
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Ethnic Travel Hanoi Vietnam”
4 of 5 bubbles Reviewed December 8, 2012

>
> Recently we had 3 tours with this company.
> I would like to comment on the final tour to the Mekong Delta with Mr
> Mai Van Thin.
> I found this guide to be exceptional. He provided us with a great
> deal of detail about his country, the sights and the people.
> He was always attentive to our needs and spent a lot of time and
> consideration ensuring that we enjoyed our trip.
> He went out of his way to specially order food which we had enjoyed
> on previous occasions.
> I would like to thank him sincerely for being such a wonderful guide.
>
> Carolyn Hildebrand

Visited December 2012
Helpful?
1 Thank hilders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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