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“First class hotel, brilliant staff”

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Rising Dragon Palace Hotel
Ranked #56 of 662 Hanoi B&B and Inns
Reviewed March 15, 2012

Could not have picked a nicer and friendlier hotel than this. The place was spotless and my room (for single occupancy) was of a good size. Location was fairly central and as I like walking I covered most of the sights on foot. The hotel has a travel advisor for any tours you may want to go on. Finally the breakfast was good and I had dinner there a couple of times which was also very good.

  • Stayed: March 2012, traveled solo
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4  Thank michaelcaine3688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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337 - 343 of 471 reviews

Reviewed March 7, 2012

Nice place with friendly, helpful staff. We had a street facing room with a little balcony. Reasonable price, buffet breakfast and the staff organised our tours and flights for us. Would definitely stay here again.

  • Stayed: March 2012
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1  Thank Ppitstop67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2012

We stayed at this hotel which is the newest and biggest in their chain. After travelling for one month in Vietnam using 3 star hotels this was the best of the lot. Modern and spacious, good location, great breakfast and amazing staff. Only issue is construction on both sides but noise only a minor inconvenience. At $35. This hotel is a great deal.

  • Stayed: March 2012
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3  Thank Fergy8642
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2012

I booked into this hotel via agoda after reading the reviews on trip advisor and agoda. There are several Rising Dragon hotels in Hanoi, this being the newest of them all. After being dropped off by one of our tour guides at Rising Dragon No.1 which turned out to be the wrong hotel the staff were so helpful in finding out which hotel we were booked into and then even paid for our taxi fare to the right hotel. Due to an emergency flight home we checked into the hotel a day earlier than booked through Agoda, and without hesitation our accommodation dates were changed and we were refunded the nights accommodation that we no longer required. The staff were super friendly and spoke very very good english, they even recommended a magical restaurant where we enjoyed our last dinner in Vietnam. The rooms were beautiful, with glass doors to the bathroom and toilet adding a really special and different touch, while the balcony allowed us to sit in the comfort of our room while watching and absorbing the 'going-ons' of the street below. I would highly recommend this hotel to anyone :)

  • Stayed: February 2012, traveled as a couple
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3  Thank Jemma D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2012

First thing to know - there are several Rising Dragons in Hanoi so make sure you know which one you're going to - and talking about. They are all located in the Old Quarter which is a fascinating place to stay as long as the hotel works.

We spent one night in the RD at 61 Hang Be north east of Hoan Kiem Lake. The room was too small, the bathroom poor. I cannot recommend this place. We spent the next 3 days in the country (Mai Chau Nature Place - interesting if you have time!) and when we returned we went ...

Rising Dragon 2 at 12-14 Nguyen Quang Bich St, a little alley west of The Lake off Phung Hung. Our first night here was rough because the room on third floor was way too hot and small.

We asked for a better room and finally got a GREAT room we liked - Room 201. As best I could understand, the rooms on upper floors did not have their own thermostats and the heat was on - but Rm 201 had its own thermostat so we were able to control the airconditioning in the room. The bath and shower were A+. The beds were spacious and A+. Breakfast downstairs was quite good despite the small room. WiFi was 100% reliable. The staff was great help and very friendly.

The downside was the building next door was under construction and at 7:30AM you were woken up by drilling - and forget about midday nap which I never do. Construction looks like it could take several months thru late 2012.

Make sure you bring the hotel map with you and get your bearings (look for the modern Gallerie down the street as a landmark) when wondering thru the Old Quarter - the little street can be difficult to find.

I would definitely stay here again but make sure you check the room first. For the money it is a good value. By the way, a block north on Phung Hung is a fun open restaurant where they serve the 'one-day' beer (USD 0.40 per glass)- a gathering place for locals and euro-tourists

Room Tip: Room with own thermostat
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  • Stayed: February 2012, traveled with friends
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3  Thank TigerFord7571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2012

The Rising Dragon Palace has THE best service I've ever experienced in any hotel, even outclassing the most expensive of hotel chains! My friend and I were treated like royalty, being greeted with a smile by hotel staff without fail every single time (except for housekeeping but that didn't really bother us). We enjoyed one-way free transfer to the hotel from the airport, and when we arrived we were greeted by hotel staff Cuong and Anne. Cuong is the friendliest customer service manager you'll meet and he took care of us during our 5-day stay in Hanoi. Anne is just as super friendly and helpful and she walked us through the various tours available to book through the hotel and then walked us up to our room and gave us a brief orientation of the amenities in the room to ensure we had a comfortable stay. Another front desk staff by the name of Sinh was also very helpful in getting us taxis when we needed, booking for us massage appointments at the last minute and providing street directions. The maps available at the front desk are very useful, with clear markings of good restaurants, shopping belts and places of interest. Hotel staff would happily explain to you how to get from Point A to Point B and it also helps that they speak very good English in a country that hardly speaks the language.

The daily breakfast, which is included in the price of the room, is excellent! The spread is simple yet tantalising, with fresh and tasty baguette, pastries and a myriad of tropical fruits - including pineapple, watermelon, passionfruit and pomelo - waiting to be feasted on by hungry guests. There is a separate ala carte breakfast menu and you can place orders for beef or chicken pho, french toast, eggs, pancake, and tuna sandwich which are freshly prepared. No additional charges as they are included as part of the brekkie spread! The manager who attended to us everyday (pity I didn't get his name) provided impeccable service and the team of waiters were attentive, efficient, and warm. Once you've emptied your plate, expect a friendly waiter or waitress to attend to you within 30 seconds to clear your plate and ask if you needed anything else.

On our final day, Cuong - who welcomed us on the first day - walked us to the hotel car, thanked us for staying with them and and made sure we sat comfortably in the car before waving goodbye. Such personalised service is something I've not seen anywhere in a mid-range hotel and even at big chains I've stayed at such as IHG and Hilton.

Rising Dragon Palace in a nutshell: impeccable service all-around (probably the best in Vietnam!), comfortable bed and pillows, solid water pressure in the shower, great selection of cable channels, lovely welcome fruit and drink, very good hotel map and with useful markings (with the exception of an outdated address for Hoa Sua Training Restaurant), fabulous breakfast selection, and of course a great location (in a quiet street within the noisy Old Quarter). Despite the lack of exercise facilities etc., I would still give it 6 stars for the unforgettable experience! Thank you Cuong, Anne, Sinh and team!!!

Room Tip: Rooms at the back of the building tend to take in smell from the hotel's kitchen. The room we bo...
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  • Stayed: February 2012, traveled with friends
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2  Thank Najib_Ahmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2012

We were very impressed with the services of this hotel that we decided to stay here for the whole duration of 6 days in Hanoi even though it was a small boutique hotel.. . The location is located right in the centre of Hanoi but tucked away in a side lane away from the crazy traffic noise from the main road. Everything is within walking distance for your shopping, tourists spots and food.
We booked directly with Mr Hieu, Manager, via email. who was very helpful from booking the room, picking us up from the airport, to organizing our trip to Halong Bay and even upgraded us when we had a small problem with the connecting room. Everything was taken care of very well, that we just relax and enjoy our holidays with no worries. The staff were very courteous and all out to make our stay stress free. I must commend that Mr Hieu and his hotel staffs are better than some of the top 5 stars hotels we have stayed before.
The rooms are very clean, bed are comfortable, and the shower and toilet can be quite amusing with glass doors, but no worries they have blinds to do the necessary. We kind of like the breakfast cos they will only cook your main dishes when you order instead of the usual buffet set-up. The restaurant is abit small though.
Thanks Mr Hieu, and your staff too, for making our stay very comfortable. We will highly recommend this hotel if you are looking for value with a great service.

Room Tip: Try the suites. They are bigger and has a Balcony!!.
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  • Stayed: February 2012, traveled with family
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1  Thank limjoyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rising Dragon Palace Hotel

Address: 24A Hang Ga St, Hoan Kiem District | Old Quarter, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #56 of 662 B&Bs / Inns in Hanoi
Price Range: $36 - $44 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rising Dragon Palace Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Rising Dragon Palace Hotel is located on a premier shopping street, with arts and crafts stores along the same block and throughout the surrounding neighborhood. Our hotel renovated in Sept 2016, Ideal for leisure travelers, whether staying briefly in Hanoi or on an extended visit, we offer full travel services. ... more   less 
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Also Known As:
Rising Dragon Palace Hotel Hanoi

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