We opted for a personal tour guide (great value) to look at places of personal interest in Hanoi.
Not only did we find the most accomplished guide(and a great guy!), on his recommendation we ate at this restaurant for lunch and could not have been happier.
It was a find, we had eaten at another more acclaimed restaurant the previous evening, paid quite a bit more, and did not get the authentic food experience we were hoping for.
Nga hang ngon delivered on atmosphere, service, and very good fresh local food.
We enjoyed it so much, we re-ordered a couple of dishes, such was the quality.
This is a big operation, but one that has got the recipe right in our view.
I have no doubt having a local with us made a difference in communicating our requests, but the staff could not have been more obliging and service was faultless.
Worth every minute and every dong.