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Hanoi Victory Hotel
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Reviews (222)
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Reviewed April 7, 2013

We've Been in deluxe, superior and regular rooms, all of them are very clean, and big enough, the hotel is located 2 blocks from the lake, all You think You would need the staff Will help You ! They are very worryed about guests needs, the only not than good thing is the breakfast wich includes coffee, omelette or pancake and one portion of fruit, we really recommend it!!

Room Tip: The regular one does not have windows the deluxe has bigger bed and computer in room.
  • Stayed: April 2013, traveled with family
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Thank Lucrecia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thang p, Manager at Hanoi Victory Hotel, responded to this reviewResponded April 8, 2013

Dear Lucrecia D,

On behalf of all staffs in Hanoi Victory Hotel staff, we honestly express our acknowledgement to you for your very kind and meaningful support to our establishment!

Your words “Very clean, well located, excellent staff!!!” , they were really brace us up to keep doing good jobs and make better efforts for the improvement of our hotel services and staff performance. It’s enormously amazing to accomplish your compliment for what we have done for you willingly. Furthermore, it is a wonderful recommendation to other travelers through internet, thanks to that our hotel would definitely achieve a significant reputation in Vietnam Tourism Industry.

We cannot say enough to thank you, and surely bid you a warm welcome at anytime you return to Hanoi.

Wish you fantastic joys and amazing fortunes!

Thanks and Regards.

Tony Bui and Hanoi Victory Hotel team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2013

I have stayed for 3 nights with my family in March 2013. The staff was extremely helpful, rooms well equipped and a small breakfast was included. If i ever go back to Hanoi i would stay in this hotel again.

  • Stayed: March 2013, traveled with family
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Review collected in partnership with this hotel
Thank veronika19781978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thang p, Manager at Hanoi Victory Hotel, responded to this reviewResponded April 10, 2013

Dear veronika19781978,

Thank you for your comments! We are glad that you and your family had a good stay with us at Hanoi Victory Hotel in Hanoi. We are proud of our staffs and the service that they had provided you. We have extended your comments to our staffs who were happy to hear that their efforts are being noticed.

Thanks again for your comments! We hope to be able to welcome you back to Hanoi Victory Hotel on your next trip to Hanoi.

Thanks and Regards.

Tony Bui and Hanoi Victory Hotel team

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Reviewed April 6, 2013

We booked this hotel based on previous reviews and were not disappointed. The staff were very helpful and friendly and we were always greeted with a smile. Although the hotel is in a busy area the rooms are well sound proofed and quiet. The hotel is in an excellent location with very clean rooms and modern bathrooms and free wifi is available in the room. The breakfast is held on the top floor in a very clean and airy area. They have a western breakfast menu and cook food to order. If you are coming from or going to Hanoi airport use their taxi service. The driver was on time and made the transfers very easy. We would definitely recommend this hotel.

Room Tip: Rooms at the front are bigger and have a good view of the street
  • Stayed: April 2013, traveled with friends
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Review collected in partnership with this hotel
Thank SerenaM246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thang p, Manager at Hanoi Victory Hotel, responded to this reviewResponded April 8, 2013

Dear SerenaM246,

We cannot believe that you have been so impressed that a lot of thrilling compliments were written down for all the good things of our Hotel. On behalf of the whole team, we sincerely thank you for such a priceless and excellent review

It’s really a fantastic feeling to know that what we have done made your holiday comfortable and memorable in deed. Vice versa, we also had a great opportunity to meet courteous, lovely and friendly guests like you, that’s highly significant to us.

Absolutely, the guests’ feedback like yours are important orientations for HANOI VICTORY HOTEL enhancement, that is why we are always listening.

Once again, we appreciate everything you have shared with us very much, and hope to be the host for you in Hanoi again in the nearest future.

Thanks and wish you happiness, prosperity!

Best regards.

Tony Bui and Hanoi Victory Hotel team.

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Reviewed April 5, 2013

Only stayed a night before leaving for Halong Bay trip the next day, we found the staffs are very friendly and helpful, one of the staff recommended us one of the best local restaurant nearby. The hotel is small, with only couple of employees, no one need a budget hotel hotel with lots of employee though, the chef who made our made-to-order breakfast also helped the receptionist sometimes. Surprisingly the room is not very small compare to the hotel outlook, you'll be amazed how the designed the bedroom, everything are planned efficiently.

  • Stayed: March 2013, traveled with friends
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1  Thank Liandy_Vu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thang p, Manager at Hanoi Victory Hotel, responded to this reviewResponded April 5, 2013

Dear Liandy_Vu,

Thank you for your gracious comments toward HANOI VICTORY HOTEL after your recent stay at the hotel.

We are happy to know that you have an enjoyable time with us, especially with regards to the location, the room, and our staff.

While we strive to exceed the expectations of our guests, your comments serve as a big encouragement to all of us.

Thank you and I do hope that we will have an opportunity to welcome you back upon your next visit.

Thanks and Regards.

Tony Bui and Hanoi Victory Hotel team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013

I booked this hotel based on its excellent reviews and we were not disappointed. The staff was all very friendly and went out of the way to make your stay as smooth and comfortable as possible. We arranged for airport pick up but the driver accidentally went to the wrong area and after a quick call to Tony, the manager, he quickly arranged the driver to come get us. We arrived at the hotel and the bed was nicely made with a cake to welcome us. It was our honeymoon so the staff went out of their way to make us a cake.
The room was very comfortable and nicely decorated. There is made to order breakfast by their chef kung who makes great fried eggs and omlettes. We booked our halong bay trip through Tony and he gave us a great price and the cruise was terrific. I definitely recomend to stay at this hotel. You'll get five star treatment for fraction of the price.

  • Stayed: March 2013
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Thank Aggie81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thang p, Manager at Hanoi Victory Hotel, responded to this reviewResponded April 6, 2013

Dear Aggie81,

Thank you very much for your comments! We are so glad that you enjoyed your stay with us. Our staffs are dedicated to making sure that every guest has the best possible stay with us. All of staffs at Hanoi Victory Hotel were pleased that their efforts are showing good results.

It's hard to describe how happy we are to see your satisfaction with our hotel service and our tour ( Halong bay ) which we arranged for you. As committed, we care about your trip and your stay at our hotel. Our team are customer-oriented, so we always do our best to serve guests well from the moment they come to us and further.

We were happy to here that you would have loved to come back and stay with us when you come back from Danang city! If your schedule affords next time we invite you to come back and stay with us again at Hanoi Victory Hotel in Hanoi.

Thanks again for your comments!

Best Regards.

Tony Bui and Hanoi Victory Hotel team.

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