There are 6 and 7 star hotels around the world that would learn a thing or two about customer service from Mr Viet and his family. They were extremely helpful, incredibly honest and made you feel as though we were family. Everything they did from insisting that we eat a wonderful fresh breakfast every morning, helping organise the day with maps and places to visit, recommended places to eat (follow their advice) arranging tours at very reasonable prices and welcoming us 'home' in the evening and showing an honest interest in what we got up to during the day was awesome. We have travelled 'extensively' and I have to say that this was one of the best hotel experiences I have had. The rooms were spotless, spacious and comfortable - when we go back we definitely will be staying there again and I encourage you to check it out.
- Official Description (provided by the hotel):
- Have you ever imagined that you can still stay at your lovely home even in your journey to the strange land? Now let Hanoi Finnegans hotel becomes that wonderful home.Lying in the nice little lane of charming Hanoi Old Quarter, our Finnegans Hotel is a peacefully nestling house –like seeking for a tranquil moment in crowded Hanoi streets. Even more, you will fall in love with our Hanoi’s charming, which is full of color and characteristics in every nook and crannies. It also satisfies your curiosity by just few minute walking to discover famed tourist attractions, such as Hoan Kiem Lake (Lake of Sword Restored), Water Puppet Theatre, Night Market, Opera House, History Museum, One Pillar Pagoda, Temple Of Literature, Art Museum, etc.With the greatest love of ancient Hanoi and passion about hospitability field, I started to open the family hotel in an effort to pursuit my dream. Coming to my hotel, you will be pleased with the cozy and friendly atmosphere created through “like-brother-and-sister” staff; however, professional serving style is definitely maintained. It is proved through ten-year experience in hotel service. Despite lacking of five-star facilities, I always remind myself of putting my heart, soul and great effort to give the most memorable experience for you, even more than five- star service. Being one of my friends, you will be warmly welcomed through my hospitability, trustworthy and caring with all my heart.If Hanoi is your most preferable choice for your trip, Finnegans hotel is your perfect and unforgettable destination for relaxing. ... more less
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